• Introduction To Xcitium Secure Email Gateway - MSP
  • Purchase Licenses
  • License Information
• Get Started
• Login To The Admin Console
• The Admin Console
• The Dashboard Area
• Domain Management
  • Add A Domain
  • Delete Domains
  • Edit Domains
  • Validate Domains
  • Manage A Domain
    • Domain Dashboard
    • Incoming
      • Quarantine
      • Manage Archived Mails
      • Incoming Spam Detection Settings
      • Report Spam
      • Delivery Queue
      • Destination Routes
      • Local Recipients
      • Clear Incoming Cache
      • Log Search
      • Domain Aliases
      • Domain Settings
      • Manage Report Subscriptions For Selected Domain
      • Relay Restrictions
      • Geolocation Restrictions
      • SPF Control Settings
    • Outgoing
      • Clear Outgoing Cache
      • Log Search
      • Users
      • Office 365 Activation
    • Email Management
      • Email Size Restriction
      • Blocked Extensions
      • Released Requests
      • Blacklisted Requests
      • White-listed Requests
    • Domain Audit Log
      • Audit Log Configuration
      • View Domain Log
    • Domain Rules
      • Rules
      • TLD And GTLD Rules
      • Recipient Whitelist
      • Sender Whitelist
      • Recipient Blacklist
      • Sender Blacklist
      • Whitelist Senders Per User
      • Blacklist Senders Per User
    • Account Management
      • User Account Management
      • Manage User Auto-import
      • View User History
      • Import Users From LDAP
        • LDAP Import Configuration
        • LDAP Import Confirmation List
        • LDAP Import Ignore List
• Audit Log
• Administrator Account Management
  • Administrators
  • User Groups & Permissions
  • Admin Groups & Permissions
  • My Comodo Account
  • My Profile
  • Users History
• Customer Management
  • End User License And Subscriber Agreements
  • View License Information
  • Manage Report Subscriptions
  • Notification Email Settings
• CSEG Reports - An Overview
  • Quarantine Report
  • Domain Statistics Report
  • Auto-Imported Users Report
  • Quarantine Release Report
  • Reported Spam Report
• Appendix 1 - CSEG Error Codes
• Appendix 3 - Troubleshooting LDAP
• Appendix 4 - Useful Links
• About Xcitium Security Solutions

CSEG Reports - An Overview

• Comodo Secure Email Gateway - MSP can generate five kinds of reports - 'Quarantine report', 'Domain statistics report', 'User import report', 'Quarantine Release Report' and 'Reported Spam Report'.

• Reports are sent via email to administrators and users as configured at scheduled times

Global Reports and Domain level Reports

1. Global reports are for all domains covered by the customer account. See 'Manage Subscriptions for Reports' under 'Customer Management' for more details on account level.

2. Domain level reports are specific to a domain. See 'Manage Report Subscriptions for Selected Domain' under 'Incoming' section for reports on domain levels.

CSEG creates five kinds of reports:

• Quarantine Report – Statistics about spam or malicious emails that were moved to quarantine by CSEG. You can receive the report daily, weekly or monthly.

• Domain Statistics Report - Covers all mail activity for the domain. You can receive the report daily, weekly or monthly.

• Users auto-import report - Statistics about the mail activity of new users added for each domain. User import reports are generated at the domain level and not the account level.

• Quarantine Release Report - Statistics about malicious or spam messages quarantined on your entire domain. These reports are generated at the domain level and not the account level.

• Reported Spam Report – Statistics on messages marked as spam by users. The report can be configured to be received hourly, daily, weekly or monthly by the administrator. These reports are generated at the domain level and not the account level.

• Reports can be enabled or disabled per administrator in Dashboard > Account Management > Admin > Add Administrators or Edit Administrators.

While the first two reports, Quarantine Report and Domain Statistics Report, are available for all the domains as well as for a specific domain, other reports are available for specific domains only.