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Comodo Internet Security

Comodo Internet Security

Version 6.3

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General Tasks – Introduction > Processing Infected Files
  • Introduction To Comodo Internet Security
    • Special Features
    • System Requirements
    • Installation
      • CIS Premium – Installation
      • CIS Pro - Installation And Activation
      • CIS Complete - Installation And Activation
      • Activating CIS Pro/Complete Services After Installation
        • Activating Your License
        • Activating Your Guarantee Coverage
        • Renewal Or Upgrading Your License
    • Starting Comodo Internet Security
    • The Main Interface
      • The Home Screen
      • The Tasks Interface
      • The Widget
      • The System Tray Icon
    • Understanding Security Alerts
  • General Tasks – Introduction
    • Scan And Clean Your Computer
      • Run A Quick Scan
      • Run A Full Computer Scan
      • Run A Rating Scan
      • Run A Custom Scan
        • Scan A Folder
        • Scan A File
        • Create, Schedule And Run A Custom Scan
    • Instantly Scan Files And Folders
    • Processing Infected Files
    • Manage Virus Database And Program Updates
    • Manage Quarantined Items
    • View CIS Logs
      • Antivirus Logs
        • Filtering Antivirus Logs
      • Firewall Logs
        • Filtering Firewall Logs
      • Defense+ Logs
        • Filtering Defense+ Logs
      • Alerts Logs
        • Filtering Alerts Displayed Logs
      • Tasks
        • Filtering Tasks Launched Logs
      • Configuration Changes
        • Filtering Configuration Changes Logs
    • Manage CIS Tasks
    • View Active Internet Connections
    • View Active Process List
  • Firewall Tasks – Introduction
    • Allow Or Block Internet Access To Applications Selectively
    • Stealth Your Computer Ports
    • Manage Network Connections
    • Stop All Network Activities
    • Advanced Firewall Settings
  • Sandbox Tasks – Introduction
    • The Virtual Kiosk
      • Starting The Virtual Kiosk
      • The Main Interface
      • Running Browsers Inside The Virtual Kiosk
      • Opening Files And Running Applications Inside The Virtual Kiosk
      • Configuring The Virtual Kiosk
      • Closing The Virtual Kiosk
    • Run An Application In The Sandbox
    • Reset The Sandbox
  • Advanced Tasks – Introduction
    • Create A Rescue Disk
      • Downloading And Burning Comodo Rescue Disk
    • Remove Deeply Hidden Malware
    • Submit Files
    • Identify And Kill Unsafe Running Processes
  • Advanced Settings
    • General Settings
      • Customize User Interface
      • Configure Program And Virus Database Updates
      • Log Settings
      • Manage CIS Configurations
        • Comodo Preset Configurations
        • Importing/Exporting And Managing Personal Configurations
    • Security Settings
      • Antivirus Settings
        • Real-time Scanner Settings
        • Scan Profiles
        • Exclusions
      • Defense+ Settings
        • HIPS Behaviour Settings
        • Active HIPS Rules
        • HIPS Rule Sets
        • Protected Objects
          • Protected Files
          • Blocked Files
          • Protected Registry Keys
          • Protected COM Interfaces
        • Behavior Blocker
          • The Sandbox - An Overview
            • Unknown Files - The Auto - Sandboxing And Scanning Processes
        • Configure The Sandbox
      • Firewall Settings
        • Firewall Behavior Settings
        • Application Rules
        • Global Rules
        • Firewall Rule Sets
        • Network Zones
          • Network Zones
          • Blocked Zones
        • Port Sets
      • Manage File Rating
        • File Rating Settings
        • Trusted Files
        • Unrecognized Files
        • Submitted Files
        • Trusted Vendors List
  • Comodo GeekBuddy
    • Overview Of Services
    • Activation Of Service
    • Launching The Client And Using The Service
    • Accepting Remote Desktop Requests
    • Chat History
    • Using Issue Tracker
    • Uninstalling Comodo GeekBuddy
  • TrustConnect Overview
  • Comodo Dragon
  • Comodo BackUp
  • Appendix 1 CIS How To... Tutorials
    • Enabling / Disabling Security Components Easily
    • Setting Up The Firewall For Maximum Security And Usability
    • Blocking Internet Access While Allowing Local Area Network (LAN) Access
    • Setting Up The HIPS For Maximum Security And Usability
    • Setting Up The Behavior Blocker For Maximum Security And Usability
    • Password Protect Your CIS Settings
    • Reset Forgotten Password (Advanced)
    • Running An Instant Antivirus Scan On Selected Items
    • Creating An Antivirus Scanning Schedule
    • Running Untrusted Programs Inside Sandbox
    • Running Browsers Inside Sandbox
    • Running Untrusted Programs Inside Virtual Kiosk
    • Running Browsers Inside The Virtual Kiosk
    • Restoring Incorrectly Quarantined Item(s)
    • Submitting Quarantined Items To Comodo For Analysis
    • Enabling File Sharing Applications Like BitTorrent And Emule
    • Blocking Any Downloads Of A Specific File Type
    • Disabling Behavior Blocker And Auto-Sandboxing On A Per-application Basis
    • Switching Between Complete CIS Suite And Individual Components (just AV Or FW)
    • Switch Off Automatic Antivirus And Software Updates
    • Suppressing CIS Alerts Temporarily While Playing Games
    • Renewing Your License
  • Appendix 2 - Comodo Secure DNS Service
    • Router - Manually Enabling Or Disabling Comodo Secure DNS Service
    • Windows XP - Manually Enabling Or Disabling Comodo Secure DNS Service
    • Windows 7 / Vista - Manually Enabling Or Disabling Comodo Secure DNS Service
  • Appendix 3 - Glossary Of Terms
  • About Comodo Security Solutions

Processing Infected Files


On completion of any on-demand or scheduled scanning, if any threats are found, an alert screen will be displayed. The alert will display the number of threats/infections discovered by the scanning and provide you the options for cleaning.



 

  • If you wish to have a skilled professional from Comodo to access your system and perform an efficient disinfection, click 'Yes, I want an expert to clean it'. If you are a first-time user, you will be taken to Comodo GeekBuddy webpage to sign-up for a GeekBuddy subscription. If you have already signed-up for GeekBuddy services, the GeekBuddy chat session will start and a skilled technician will offer to clean your system.

For more details on GeekBuddy, refer to the section Comodo GeekBuddy.

  • If you wish to clean the infections yourself, select 'No, I will try to clean it myself'. The scan results screen will be displayed. The results will contain a list of files identified with threats or infections (Viruses, Rootkits, Malware and so on) and provide you the options for cleaning. An example results screen is shown below:



  • You can select the action to be taken on all the detected threats from the 'Action' drop-down at the top right.



… or the actions to be applied to individual items from the drop-down beside each item.




The choices for the actions available are:

  • Clean - If a disinfection routine is available for the selected intection(s), Comodo Antivirus will disinfect the application and retain the application safe. If the disinfection routine is not available, Comodo Antivirus will move the infections to Quarantine for later analysis and restoring/removal of the files. For more details on quarantine feature, refer to Manage Quarantined Items.
  • Ignore Once - If you want to ignore the threat this time only, select 'Ignore Once'. The file will be ignored only at that time. If the same application invokes again, the Antivirus will report it as a threat.
  • Add to Trusted Files - If you trust the file, select 'Add to Trusted Files'. The file will be moved to Trusted Files list. The alert will not generated if the same application invokes again.
  • Report as a False Alert - If you are sure that the file is safe, select 'Report as a False Alert'. The Antivirus will send the file to Comodo for analysis. If the file is trustworthy, it is added to the Comodo safe list.
  • Add to Exclusions - The file will be moved to Exclusions list and will not be scanned in future. The alert will not generated if the same application invokes again.
  • After selecting the action(s) to be applied, click 'Apply Selected Actions'. The files will be treated as per the action selected and the progress will be displayed.



On completion the action taken against each threat will be displayed.




Click 'Close' to close the results window...




… and click 'Yes' in the confirmation window. 

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