Administrators
In this interface of the CASG, an administrator can add new administrators as well as edit the login status and regenerate new password for existing administrators.
Click the following links for more details:
-
Click 'Admins' from the 'Account management' drop-down menu from the menu bar or the
icon in the 'Account management' configuration area.
The 'Admins' configuration interface will open:

The 'Admins' interface displays a list of administrators with their CASG enabled/disabled status and their last login date and time. You can sort the entries in ascending or descending order based on the login, enabled status, report subscription status or last login time by clicking the up/down arrows in the respective column headers.
Using the filter option to search administrators
Click anywhere on the Filters tab to open the filters area.

You can refine your search much further by clicking
to add to more filters.

You can remove a filter by clicking the
icon beside it.
Following are the options in the first drop-down in the filters area:
-
Login: Displays the result based on the administrator name entered in the text box.
When you select this option in the first drop-down, the following filters are available in the second drop-down:
-
Equals: Displays the results based on the administrator name that was entered in full in the text box.
-
Not Equals: Displays all administrator(s), except the one entered in the text box.
-
Contains: Displays all administrator(s) that contains the words entered in the text box.
-
Not Contains: Displays all administrator(s) that does not contain the words entered in the text box.
-
Starts With: Displays all administrator(s) that starts with the words entered in the text box.
-
Ends With: Displays all administrator(s) that ends with the words entered in the text box.
Other options available in the first drop-down in the filters area:
-
Enabled: Sorts the results based on a users' enabled / disabled status.
When you select this option in the first drop-down, 'equals' is the only option available in the second drop-down:
-
Equals: Displays the results of enabled administrator(s) when the checkbox beside it is selected. When the checkbox is not selected, it displays the list of user(s) who are not enabled.
-
Last Login: Sorts the results based on the last login details of user(s).
When you select this option in the first drop-down, the following filters are available:
-
Equals: Displays the list of administrator(s) that has the last logged in on the same date as the selected date in the third box from the calendar.
-
Less than: Displays the list of administrator(s) that has the last logged in on dates less than the selected date in the third box from the calendar.
-
Greater than: Displays the list of administrator(s) that has the last logged in on dates greater than the selected date in the third box from the calendar.
Click 'Apply Filter' after selecting the filters.
The application will search the respective column(s) according to the filter(s) set and display the result.
Click anywhere on the Filters tab to close the filters area.
Click the
button to display all the administrators.
|
Note: To display all the administrators after using the filters option, you have to first click anywhere on the Filters tab to close the filters area and then click the 'Refresh' button. |
-
Click the Add button.

The 'New administrator' dialog will open.
-
Login - Enter the new administrator's valid email address as login username.
-
Quarantine notifications email(s) - Enter the email addresses at which the new administrator should receive quarantine request emails from CASG. It can be the same email address as the login name or an alternative email address(es) of the administrator. The quarantine requests from users, for blacklisting, whitelisting, or releasing quarantined emails will be sent to the email addresses specified in this field. Refer to the section Email Management for more details.
-
Status – Enables to change the login status of the new administrator. By default, this box is selected, that is, the new administrator can access CASG interface.
-
Subscribe login email to global reporting – Selecting this checkbox enables the new administrator to receive the periodical domain and quarantine summary reports of all domains belonging to the account at the email address specified as login user name. Refer to CASG Reports - an Overview for more details.
-
Click the 'Save' button.
An email to the added administrator will be sent automatically containing password to access CASG. The password can be reset in the edit interface. The added administrator will be displayed in the list.

-
Select the administrator to be removed and click the 'Delete' button.

|
Tip: You can select multiple administrators to delete by pressing and holding the Shift or Ctrl keys. |
A confirmation dialog will be displayed warning you that the selected administrators will be deleted.

-
Click 'OK' to confirm the deletion.
The selected administrator will be deleted from the list.
To edit an existing administrator
You can reset password, enable or disable global report generation and allow or deny permission for the administrators to access their CASG account in the edit interface.
-
Select the administrator you want to edit from the list and click the 'Edit' button.

The 'Edit administrator' dialog box will be displayed.
-
Quarantine notifications email(s) - Enter the email addresses at which the new administrator should receive quarantine request emails from CASG. It can be the same email address as the login name or an alternative email address(es) of the administrator. The quarantine requests from users, for blacklisting, whitelisting, or releasing quarantined emails will be sent to the email addresses specified in this field. Refer to the section Email Management for more details.
|
Tip: The currently logged-in administrator can configure the Quarantine notification email address through Dashboard > Account Management > My Profile > Change Settings dialog. |
-
Status – Enables to change the login status of the new administrator. By default, this box is selected, that is, the new administrator can access CASG interface.
-
Subscribe login email to global reporting – Selecting this checkbox enables the new administrator to receive the periodical domain and quarantine summary reports of all domains belonging to the account at the email address specified as login user name. Refer to CASG Reports - an Overview for more details.
-
Regenerate password - Click this button to reset the password for the administrator in case it is forgotten. The new password will be sent to the administrator's email automatically. The administrator has to use this new password to access CASG.
Click the 'Save' button to confirm your changes.

