Comodo Help
Find the desired product help
Comodo Antispam Gateway

Comodo Antispam Gateway

Admin Guide ver 1.10

English

Print Help Download Help
The Administrative Interface > The Dashboard Area > Administrator Account Management > Administrators
  • Introduction To Comodo Antispam Gateway
    • Release Notes
    • Purchasing License
    • Adding More Users, Domains Or Time To Your Account
    • License Information
  • Getting Started
    • Incoming Filtering Configuration
      • Configuring Your Mail Server
      • Configuring MX Records
        • Updating MX Records In Windows 2003/2008 Server
        • Updating MX Records On A Host Using BIND
        • Updating MX Records For Comodo DNS
        • Updating MX Records For GoDaddy
        • Updating MX Records For Enom
        • Updating MX Records For Network Solutions
        • Updating MX Records For Yahoo! Small Business
        • Updating MX Records For 1and1
        • Updating MX Records For 4D Web Hosting
        • Updating MX Records For DNS Park
        • Updating MX Records For DreamHost
        • Updating MX Records For DynDNS
        • Updating MX Records For IX Web Hosting
        • Updating MX Records For No-IP
        • Updating MX Records In CPanel
    • Outgoing Filtering Configuration
      • Per-User Authentication
      • Outgoing Smarthost Setup
        • Configuring QMail To Use A Smarthost
        • Configuring PostFix To Use A Smarthost
        • Configuring Sendmail To Use A Smarthost
        • Configuring Exchange 2000/2003 To Use A Smarthost
        • Configuring Exchange 2007/2010 To Use A Smarthost
        • Configuring Exim To Use A Smarthost
          • Configuring Exim / CPanel To Use A Smarthost
          • Configuring Exim / Directadmin To Use A Smarthost
  • The Administrative Interface
    • Logging-in To The Administrative Interface
    • The Dashboard Area
      • Domain Management
        • Adding Domains
        • Deleting Domains
        • Editing Domains
        • Managing Domain
          • Incoming
            • Quarantine
            • Incoming Spam Detection Settings
            • Report Spam
            • Delivery Queue
            • Destination Routes
            • Local Recipients
            • Clear Incoming Cache
            • Log Search
            • Domain Aliases
            • Domain Settings
            • Manage Report Subscriptions For Selected Domain
          • Outgoing
            • Clear Outgoing Cache
            • Log Search
            • Users
          • Email Management
            • Email Size Restrictions
            • Blocked Extensions
            • Released Requests
            • Blacklisted Requests
            • Whitelisted Requests
          • Whitelist / Blacklist
            • Recipient Whitelist
            • Sender Whitelist
            • Recipient Blacklist
            • Sender Blacklist
          • Account Management
            • User Account Management
            • Viewing User History
            • Importing Users From LDAP
              • LDAP Import Configuration
              • LDAP Import Confirmation List
              • LDAP Import Ignore List
      • Administrator Account Management
        • Administrators
        • Groups & Permissions
        • My Profile
          • Changing Password Of The Administrator
          • Change Settings
        • User History
      • Customer Management
        • Viewing Customer Information
        • Manage Report Subscriptions
  • CASG Reports - An Overview
    • Quarantine Report
    • Domain Statistics Report
  • Appendix 1 – CASG Error Codes
  • About Comodo

Administrators


In this interface of the CASG, an administrator can add new administrators as well as edit the login status and regenerate new password for existing administrators.

 

Click the following links for more details:

  • Managing Administrators

  • Adding New Administrators

  • Deleting Administrators

  • Editing Administrators

 

 Managing Administrators

  • Click 'Admins' from the 'Account management' drop-down menu from the menu bar or the  icon in the 'Account management' configuration area.

The 'Admins' configuration interface will open:

 


 

The 'Admins' interface displays a list of administrators with their CASG enabled/disabled status and their last login date and time. You can sort the entries in ascending or descending order based on the login, enabled status, report subscription status or last login time by clicking the up/down arrows in the respective column headers.


Using the filter option to search administrators

 

Click anywhere on the Filters tab to open the filters area.

 



You can refine your search much further by clicking  to add to more filters.

 


You can remove a filter by clicking the  icon beside it.


Following are the options in the first drop-down in the filters area:

  • Login: Displays the result based on the administrator name entered in the text box.

When you select this option in the first drop-down, the following filters are available in the second drop-down:

    • Equals: Displays the results based on the administrator name that was entered in full in the text box.

    • Not Equals: Displays all administrator(s), except the one entered in the text box.

    • Contains: Displays all administrator(s) that contains the words entered in the text box.

    • Not Contains: Displays all administrator(s) that does not contain the words entered in the text box.

    • Starts With: Displays all administrator(s) that starts with the words entered in the text box.

    • Ends With: Displays all administrator(s) that ends with the words entered in the text box.

Other options available in the first drop-down in the filters area:

  • Enabled: Sorts the results based on a users' enabled / disabled status.

When you select this option in the first drop-down, 'equals' is the only option available in the second drop-down:

    • Equals: Displays the results of enabled administrator(s) when the checkbox beside it is selected. When the checkbox is not selected, it displays the list of user(s) who are not enabled.

  • Last Login: Sorts the results based on the last login details of user(s).

When you select this option in the first drop-down, the following filters are available:

  • Equals: Displays the list of administrator(s) that has the last logged in on the same date as the selected date in the third box from the calendar.

  • Less than: Displays the list of administrator(s) that has the last logged in on dates less than the selected date in the third box from the calendar.

  • Greater than: Displays the list of administrator(s) that has the last logged in on dates greater than the selected date in the third box from the calendar.

Click 'Apply Filter' after selecting the filters.

 

The application will search the respective column(s) according to the filter(s) set and display the result.

 

Click anywhere on the Filters tab to close the filters area.

Click the  button to display all the administrators.

 

Note: To display all the administrators after using the filters option, you have to first click anywhere on the Filters tab to close the filters area and then click the 'Refresh' button.


 To add a new administrator

  • Click the Add button.


The 'New administrator' dialog will open.

 

  • Login - Enter the new administrator's valid email address as login username.

  • Quarantine notifications email(s) - Enter the email addresses at which the new administrator should receive quarantine request emails from CASG. It can be the same email address as the login name or an alternative email address(es) of the administrator. The quarantine requests from users, for blacklisting, whitelisting, or releasing quarantined emails will be sent to the email addresses specified in this field. Refer to the section Email Management for more details.

  • Status – Enables to change the login status of the new administrator. By default, this box is selected, that is, the new administrator can access CASG interface.

  • Subscribe login email to global reporting – Selecting this checkbox enables the new administrator to receive the periodical domain and quarantine summary reports of all domains belonging to the account at the email address specified as login user name. Refer to CASG Reports - an Overview for more details.

  • Click the 'Save' button.

An email to the added administrator will be sent automatically containing password to access CASG. The password can be reset in the edit interface. The added administrator will be displayed in the list.

 



 To delete an administrator

  • Select the administrator to be removed and click the 'Delete' button.


 

Tip: You can select multiple administrators to delete by pressing and holding the Shift or Ctrl keys.


A confirmation dialog will be displayed warning you that the selected administrators will be deleted.




  • Click 'OK' to confirm the deletion.

The selected administrator will be deleted from the list.

 

To edit an existing administrator


 

You can reset password, enable or disable global report generation and allow or deny permission for the administrators to access their CASG account in the edit interface.

  • Select the administrator you want to edit from the list and click the 'Edit' button.



 

The 'Edit administrator' dialog box will be displayed.

 

  • Quarantine notifications email(s) - Enter the email addresses at which the new administrator should receive quarantine request emails from CASG. It can be the same email address as the login name or an alternative email address(es) of the administrator. The quarantine requests from users, for blacklisting, whitelisting, or releasing quarantined emails will be sent to the email addresses specified in this field. Refer to the section Email Management for more details.

 

Tip: The currently logged-in administrator can configure the Quarantine notification email address through Dashboard > Account Management > My Profile > Change Settings dialog.

  • Status – Enables to change the login status of the new administrator. By default, this box is selected, that is, the new administrator can access CASG interface.

  • Subscribe login email to global reporting – Selecting this checkbox enables the new administrator to receive the periodical domain and quarantine summary reports of all domains belonging to the account at the email address specified as login user name. Refer to CASG Reports - an Overview for more details.

  • Regenerate password - Click this button to reset the password for the administrator in case it is forgotten. The new password will be sent to the administrator's email automatically. The administrator has to use this new password to access CASG.

Click the 'Save' button to confirm your changes.

Terms and Conditions Privacy Policy

© Comodo Group, Inc. 2013. All rights reserved.