The Report Spam feature allows you to report suspected junk emails that have by-passed existing filters and landed in your inbox. CASG will analyze reported mails and, if found to be spam, will update its filters to quarantine similar mails in future. You can upload spam mails locally saved in your system into this area. CASG accepts a range of different mail formats, for example, .eml and .msg.
To report a spam mail
Click 'Report spam' from the 'Incoming' drop-down menu in the menu bar or the icon in the 'Incoming' configuration area.
The Report Spam interface will open.
Click the 'Upload' button.
The File Upload dialog will open.
| Note: Assure you will upload a correct email format and a size of the file is not greater then 9 MB. Otherwise, the following warning message will be displayed.
- Click Browse...
… and navigate to the location where the suspected email(s) is/are stored in your system. Select the mail that you want to report as spam and click 'Open'. The maximum size of the file that can be uploaded is 9 MB.
The mail will be processed for uploading...
… and will be added to upload list.
- Click 'Upload'. The email will be uploaded and checked.
- Click the button to close the message.
If the mail that you have uploaded has not passed through CASG filter, the following message will be displayed.