Comodo Antispam Gateway

• Introduction To Comodo Antispam Gateway
  • Release Notes
  • Purchasing License
  • Adding More Users, Domains Or Time To Your Account
  • License Information
• Getting Started
  • Incoming Filtering Configuration
    • Configuring Your Mail Server
    • Configuring MX Records
      • Updating MX Records In Windows 2003/2008 Server
      • Updating MX Records On A Host Using BIND
      • Updating MX Records For Comodo DNS
      • Updating MX Records For GoDaddy
      • Updating MX Records For Enom
      • Updating MX Records For Network Solutions
      • Updating MX Records For Yahoo! Small Business
      • Updating MX Records For 1and1
      • Updating MX Records For 4D Web Hosting
      • Updating MX Records For DNS Park
      • Updating MX Records For DreamHost
      • Updating MX Records For DynDNS
      • Updating MX Records For IX Web Hosting
      • Updating MX Records For No-IP
      • Updating MX Records In CPanel
  • Outgoing Filtering Configuration
    • Per-User Authentication
    • Outgoing Smarthost Setup
      • Configuring QMail To Use A Smarthost
      • Configuring PostFix To Use A Smarthost
      • Configuring Sendmail To Use A Smarthost
      • Configuring Exchange 2000/2003 To Use A Smarthost
      • Configuring Exchange 2007/2010 To Use A Smarthost
      • Configuring Exim To Use A Smarthost
        • Configuring Exim / CPanel To Use A Smarthost
        • Configuring Exim / Directadmin To Use A Smarthost
• The Administrative Interface
  • Logging-in To The Administrative Interface
  • The Dashboard Area
    • Domain Management
      • Adding Domains
      • Deleting Domains
      • Editing Domains
      • Managing Domain
        • Incoming
          • Quarantine
          • Incoming Spam Detection Settings
          • Report Spam
          • Delivery Queue
          • Destination Routes
          • Local Recipients
          • Clear Incoming Cache
          • Log Search
          • Domain Aliases
          • Domain Settings
          • Manage Report Subscriptions For Selected Domain
        • Outgoing
          • Clear Outgoing Cache
          • Log Search
          • Users
        • Email Management
          • Email Size Restrictions
          • Blocked Extensions
          • Released Requests
          • Blacklisted Requests
          • Whitelisted Requests
        • Whitelist / Blacklist
          • Recipient Whitelist
          • Sender Whitelist
          • Recipient Blacklist
          • Sender Blacklist
        • Account Management
          • User Account Management
          • Viewing User History
          • Importing Users From LDAP
            • LDAP Import Configuration
            • LDAP Import Confirmation List
            • LDAP Import Ignore List
    • Administrator Account Management
      • Administrators
      • Groups & Permissions
      • My Profile
        • Changing Password Of The Administrator
        • Change Settings
      • User History
    • Customer Management
      • Viewing Customer Information
      • Managing Subscriptions For Reports
• CASG Reports - An Overview
  • Quarantine Report
  • Domain Statistics Report
• Appendix 1 – CASG Error Codes
• About Comodo

Report Spam

The Report Spam feature allows you to report suspected junk emails that have by-passed existing filters and landed in your inbox. CASG will analyze reported mails and, if found to be spam, will update its filters to quarantine similar mails in future. You can upload spam mails locally saved in your system into this area. CASG accepts a range of different mail formats, for example, .eml and .msg.

To report a spam mail

• Click 'Report spam' from the 'Incoming' drop-down menu in the menu bar or the  icon in the 'Incoming' configuration area.

The Report Spam interface will open.

• Click the 'Upload' button.

The File Upload dialog will open.

 

Note: Assure you will upload a correct email format and a size of the file is not greater then 9 MB. Otherwise, the following warning message will be displayed.

• Click Browse... 

 

… and navigate to the location where the suspected email(s) is/are stored in your system. Select the mail that you want to report as spam and click 'Open'. The maximum size of the file that can be uploaded is 9 MB.

The mail will be processed for uploading...

 

… and will be added to upload list.

 

• Click 'Upload'. The email will be uploaded and checked.

• Click the  button to close the message.
  

If the mail that you have uploaded has not passed through CASG filter, the following message will be displayed.