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CRM - Admin Guide

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Marketing And Sales > Invoices > Associate Asset Records To An Invoice
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Associate Asset Records to an Invoice


If you deliver goods which require special follow up services then 'Assets' allow you track serial numbers and other product attributes. Each asset is associated with a product sale and includes items such as date of sale, the name of the staff whom closed the sale, whether the product is still in service or not, invoice name of the sale and more. This helps support staff to keep track of sales and resolve any problem that may arise in the future.


To view, add and manage asset records:
  • Click 'All' > 'Invoice'
  • Click any invoice to open its detail page
  • You can associate an asset with an invoice by clicking the 'Asset' link in the right hand menu.


Add an asset to an invoice

  • Click 'Assets' on the right
  • This will display a list of assets that are already associated with the invoice. Note – You can also associate an invoice to an asset from the 'Assets' module also. Go to 'Assets' > 'Add Asset' and select the invoice in the 'Invoice Name' field
  • Click 'Add Assets' at the top left




  • Click 'Add Assets' at the top left

The 'Quick Create Asset' dialog will appear:



  • Complete the details of the new asset and click 'Save'. The asset record will be added and will also be available in the 'Assets' interface

The information in the 'Quick Create Asset' dialog is basic in nature. Use the 'full form' if you want to enter more details for the asset.


Manage Associated Assets


The associated assets list lets you view and edit details, and dissociate assets.

  • Mouse over an asset record to view the options at the far right end of the row




  • The following options are available:

-

Opens the asset details interface of the respective asset record. See 'Assets' for more details.


-

Allows you to edit the asset details. See 'Assets' for more details.


-

Removes the association between the asset and the invoice. Note, this doesn't remove the asset itself, which will remain available in the 'Assets' module.

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