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Xcitium NxSIEM

Xcitium NxSIEM

Admin Guide 1.4

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Customer Asset Management > Editing Customers
  • Introduction To Comodo NxSIEM
    • Logging-in To The Administrative Console
  • The Main Interface
  • The Dashboard
  • Customer Asset Management
    • Adding Customers
    • Adding Assets For Monitoring
      • Hard Assets
      • Soft Assets
    • Downloading And Installing The NxSIEM Agent On Endpoints
    • Configuring Nxlog And Rsyslog Servers To Send Logs To NxSIEM Server
    • Editing Customers
  • Log Collection Agents And Policies
    • Collection Agents
      • Downloading NxSIEM Windows And Linux Agents
      • Managing Agents
      • Agentless Log Collection
    • Log Collection Policies
      • Audit Events Policy
      • Flat File Policy
      • Remote Log Collection Policy
      • Syslog Policy
      • Configuring Log Collection Policies
  • Query Management
    • Configuring Event Queries
    • Configuring Custom Dashboards
  • Managing Rules
  • Incidents And Cases
    • Managing Incidents
    • Managing Cases
  • Live Lists
    • Managing Live Lists
    • Managing Live List Content
  • Managing Reports
  • Administration
    • Viewing Log Collection Summaries
    • Managing Users
    • Viewing License And Subscription Details And Configuring NxSIEM Platform URL
  • Appendix 1 – Field Groups And Event Items Description
  • Appendix 2 - Configuring Endpoints To Forward Logs To NxSIEM Server
  • About Comodo Security Solutions

Editing Customers

 

Administrators can edit the details of a customer such as name of the company, its address and location. If required, the customer can also be removed from NxSIEM.


To edit a customer's details

  • Open the 'Asset Management' interface by clicking the 'Menu' button, then 'Assets' > 'Asset Management'.
  • Select the customer from the left hand side pane.

The 'Customer Details' pane will open at the right.




  • To edit the company name and telephone number, click in the respective fields, edit the details and click the 'Save' button.
  • To edit the location details, click the 'Location' stripe.

A list of locations added for the customer will be displayed.

  • To edit a location, click the  button beside it. The Update Location dialog will open.




  • Edit the details as required and click the 'Add' button and then the 'Save' button at the bottom of the interface.
  • To remove a location for the customer, click the button and then click the 'Save' button at the bottom of the interface.
  • To edit the contact details of a customer, click the 'Contacts' stripe.

A list of contacts added for the customer will be displayed.

  • To edit a contact, click the button beside it. The 'Update Contact' dialog will open.




  • Edit the details as required and click the 'Add' button and then the 'Save' button at the bottom of the interface.
  • To remove a contact for the customer, click the button and then click the 'Save' button at the bottom of the interface.
  • To remove a customer, click the button beside the 'Manage' button at the bottom.

A confirmation dialog will appear.




  • Click 'Yes' to remove the customer.

If a customer is removed, all the hard and soft assets added for the customer will also be removed and the customers networks will not be monitored.

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