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Comodo One

Service Desk - Admin Guide

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Service Desk Admin Panel > Service Desk Configuration > Configure Two Factor Authentication
  • Introduction To Service Desk Module
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      • Configure Two Factor Authentication
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  • Appendix 1 - Field Types In Custom Forms And Custom Lists
  • Appendix 2 - Ticket Priorities
  • Appendix 3 - How Charging Works In Service Desk
  • About Comodo Security Solutions

Configure Two Factor Authentication

 

Two-factor authentication increases security by requiring staff to present additional verification before they can login to Service Desk. Once setup, staff will need to enter a unique verification code in addition to their regular login credentials.

  • Two factor authentication can be activated in Comodo One at 'Management' > 'Account Security Details'.
  • See Setup Two-Factor Login Authentication in the C1 guide for help with this.
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