Comodo Help
Find the desired product help
Comodo One

Comodo One

Service Desk - Admin Guide

English

Print Help Download Help
Service Desk Admin Panel > Admin Panel Dashboard
  • Introduction To Service Desk Module
    • Quick Start
    • Login To The Service Desk Module
  • Service Desk Admin Panel
    • Admin Panel Dashboard
      • View The Dashboard And Export Reports
      • View Alerts & Notifications
    • Service Desk Configuration
      • Company Profile And Support Portal Settings
      • Service Desk System Settings
      • Ticket Settings And Options
      • User Registration Settings
      • Email Settings And Options
      • Access Control Settings
      • Knowledge Base Settings And Options
      • Autoresponder Settings
      • Configure Alerts And Notices
      • Configure Two Factor Authentication
    • Manage Service Desk Components
      • Ticket Categories
      • Ticket Filters
      • Service Level Agreements (SLA)
      • API Keys
      • Client Portal Pages
        • Configure Your Support Center Page
      • Forms
      • Custom Lists
      • View And Manage Asset Types
      • Manage Materials And Expense Items
      • Manage Charging Plans
    • Email Management
      • Setup Your Support Email Addresses
      • Block User Email Addresses
      • Email Templates
      • Test Outgoing Email Settings
    • Manage Time Sheets
    • Manage Staff
      • Staff Members
      • Staff Roles
      • Departments
      • Time Sheet Templates
      • Material Approval
    • Manage Announcements
    • Generate Reports
      • Time Log Reports
      • Ticket Report
      • Asset Report
      • Service Types Reports
      • Department Ticket Reports
      • Agent Reports
      • Users Reports
      • Resource Appointment Reports
      • Scheduled Reports
    • Finance
      • Generate Cost Reports
      • Manage Contracts
  • Service Desk Staff Panel
    • Staff Panel Dashboard
      • View The Dashboard And Export Reports
      • View Staff Members
      • My Profile
    • Manage Users And Customers
      • Manage Users
      • Manage Customers
    • Manage Tickets
      • Ticket Details
    • Manage Knowledgebase
      • FAQs
      • Manage FAQ Categories
      • Canned Responses
    • Manage Projects
    • Manage Staff Time Sheets
    • Manage Calendars
  • Appendix 1 - Field Types In Custom Forms And Custom Lists
  • Appendix 2 - Ticket Priorities
  • Appendix 3 - How Charging Works In Service Desk
  • About Comodo Security Solutions

Admin Panel Dashboard


Click ‘Admin Panel’ > ‘Dashboard’


The charts and graphs in the admin panel dashboard give you a heads-up on overall ticket activity on your account.The 'Statistics' section shows activity by department, ticket category, staff member and more. Admins can also view time spent on ticket related activities and a list of alerts and notifications sent to staff members.





Click on the following links for more details: 
  • View the Dashboard and Export Reports
    • View Alerts and Notifications

    Our Products
    • Free Antivirus
    • Free Internet Security
    • Website Malware Removal
    • Free Anti-Malware
    • Anti-Spam (Free Trial)
    • Windows Antivirus
    • Antivirus for Windows 7
    • Antivirus for Windows 8
    • Antivirus for Windows 10
    • Antivirus for MAC
    • Antivirus for Linux
    • Free Endpoint Security
    • Free ModSecurity
    • Free RMM
    • Free Website Malware Scanner
    • Free Device Manager for Android
    • Free Demo
    • Network Security
    • Endpoint Protection
    • Antivirus for Android
    • Comodo Antivirus
    • Wordpress Security
    Cheap CDN
    • Bootstrap CDN
    • Semantic UI CDN
    • Jquery CDN
    • CDN Plans
    • CDN
    • Free CDN
    Enterprise
    • Patch Management Software
    • Patch Manager
    • Service Desk
    • Website Down
    • Endpoint Protection Solutions
    • Website Security Check
    • Remote Monitoring and Management
    • Website Security
    • Device Manager
    • ITSM
    • CRM
    • MSP
    • Android Device Manager
    • MDR Services
    • Ransomware Prevention
    • Managed IT Support Services
    • Free EDR
    Free SSL Certificate
    Support Partners Terms and Conditions Privacy Policy

    © Comodo Group, Inc. 2025. All rights reserved.