• Introduction To Remote Monitoring And Management Module
  • Quick Start Guide
  • System Requirements
• Install RMM Administrative Console
  • Login To The RMM Administrative Console
• The RMM Administrative Console
• The Devices Interface
  • Apply Policies
  • Run Procedures
• The Sessions Interface
  • Support Sessions Interface – An Overview
  • Handle Support Sessions
    • Run Procedures From A Support Sessions
    • Use RMM Tools
      • Access Endpoints Through Remote Desktop Connection
      • Manage Autoruns
      • System Cleaner
      • Power Management
      • Manage Internet Browser Add-ons
      • Active Connections Manager
      • Restore A Client System
      • Hardware Monitor Tool
      • Unattended Technical Support
      • Access Command Prompt Window Of Client System
      • Manage Currently Running Processes
      • Obtain System Inventory Information
      • Transfer Files From / To Client System
• The Jobs Interface
  • Manage Jobs
  • Execute Jobs On Endpoints
• The Procedures Interface
  • Manage Procedures
  • Run Procedures On Endpoints
• The Policies Interface
  • Manage Policies
• Appendix – Issue Codes For Monitors
• About Comodo Security Solutions

Install RMM Administrative Console

Download the RMM Console setup file

 

You can download the RMM console setup file from the ITSM console interface.

• Log into the Comodo One at https://one.comodo.com/app/login with your user name and password

• Click the 'Licensed Applications' icon from the top and select 'IT and Security Manager', to open the ITSM console

 

• Click the 'Devices' link on the left and choose 'Device List'
  

• Click the 'Device Management' tab at the top of the main configuration pane

A list of all devices enrolled to ITSM will be displayed by default.

• Choose a 'Windows' device, click 'Takeover' from the top then 'With RMM Plugin'
  

 

• Choose the operating system of the computer on which you have planned to install the console and download the file.

Install the Console

• Double click on the RMM console setup icon
  

Step 1: Welcome Screen

The set up program will start automatically and the 'Welcome screen' of the installation wizard will be displayed.

• Click 'Next' to continue.
  

Step 2: End User License Agreement

Complete the initialization phase by reading and accepting the End User License Agreement (EULA).

• Click 'I Agree' to continue installation. If you want to cancel the installation, click 'Cancel'.
  

Step 3: Ready to Install

The next stage is confirmation of the installation settings.

The program will be installed in the default location C:/Program Files/Comodo/RMM Administration Console

• If you want to review the installation settings, click 'Back'. To continue with the installation, click 'Install'.

Step 4: Setup Progress

Installation will begin and the progress will be displayed.

Step 5: Finalizing the Installation

On completion, the 'Install Wizard Completed' dialog will be displayed.

• Click 'Finish' to complete installation and exit the wizard.

On completion, the login dialog will open. Refer to the next section 'Logging-in to the RMM Administrative Console' for more details.