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Comodo One

(Old) RMM - Admin Guide

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The Sessions Interface > Handle Support Sessions > Use RMM Tools
  • Introduction To Remote Monitoring And Management Module
    • Quick Start Guide
    • System Requirements
  • Install RMM Administrative Console
    • Login To The RMM Administrative Console
  • The RMM Administrative Console
  • The Devices Interface
    • Apply Policies
    • Run Procedures
  • The Sessions Interface
    • Support Sessions Interface – An Overview
    • Handle Support Sessions
      • Run Procedures From A Support Sessions
      • Use RMM Tools
        • Access Endpoints Through Remote Desktop Connection
        • Manage Autoruns
        • System Cleaner
        • Power Management
        • Manage Internet Browser Add-ons
        • Active Connections Manager
        • Restore A Client System
        • Hardware Monitor Tool
        • Unattended Technical Support
        • Access Command Prompt Window Of Client System
        • Manage Currently Running Processes
        • Obtain System Inventory Information
        • Transfer Files From / To Client System
  • The Jobs Interface
    • Manage Jobs
    • Execute Jobs On Endpoints
  • The Procedures Interface
    • Manage Procedures
    • Run Procedures On Endpoints
  • The Policies Interface
    • Manage Policies
  • Appendix – Issue Codes For Monitors
  • About Comodo Security Solutions

Use RMM Tools


Remote Monitoring and Management ships with a set of handy diagnostic and repair tools that allow admins to quickly analyze and run fixes on an endpoint. For example, you can view all running processes, kill unnecessary processes, access the command line interface of the endpoint, run system clean operations and so on. The support session window allows you to deploy any number of tools onto the endpoint. Each tool opens a new tab in the main configuration area and displays options and results pertaining to the tool.


To deploy a tool

  • Click on the 'Deploy Tool' drop-down from the support sessions interface



  • Choose the tool that you want to deploy on the endpoint in session from the drop-down


Tip: You can choose several tools concurrently from the drop-down to be deployed on to the endpoint


The selected tools will be available as separate tabs in the main configuration area and each tab displays options and results pertaining to the tool.




  • Click on a tab to open the tool page to view the tool options.
The following sections provide detailed explanations on the available tools:
  • Remote Desktop
  • Autoruns Manager
  • System Cleaner
  • Power Manager 
  • Browser Add-Ons Manager 
  • Active Connections Manager
  • System Restore
  • Hardware Monitoring Tool
  • Shell Execute 
  • Process Explorer
  • System Inventory
  • File Transfer

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