Comodo One

• Introduction To Remote Monitoring And Management Module
  • Quick Start Guide
  • System Requirements
• Install RMM Administrative Console
  • Login To The RMM Administrative Console
• The RMM Administrative Console
• The Devices Interface
  • Apply Policies
  • Run Procedures
• The Sessions Interface
  • Support Sessions Interface – An Overview
  • Handle Support Sessions
    • Run Procedures From A Support Sessions
    • Use RMM Tools
      • Access Endpoints Through Remote Desktop Connection
      • Manage Autoruns
      • System Cleaner
      • Power Management
      • Manage Internet Browser Add-ons
      • Active Connections Manager
      • Restore A Client System
      • Hardware Monitor Tool
      • Unattended Technical Support
      • Access Command Prompt Window Of Client System
      • Manage Currently Running Processes
      • Obtain System Inventory Information
      • Transfer Files From / To Client System
• The Jobs Interface
  • Manage Jobs
  • Execute Jobs On Endpoints
• The Procedures Interface
  • Manage Procedures
  • Run Procedures On Endpoints
• The Policies Interface
  • Manage Policies
• Appendix – Issue Codes For Monitors
• About Comodo Security Solutions

Access Command Prompt Window of Client System

Highly infected computers would not allow the command prompt window to be opened in the computer to perform the corrective actions. But the 'Shell Execute' tool in the support session window allows an admin to open the command prompt window of the endpoint. The administrator can execute programs to cleanup and repair highly infected computers, from the command line through the Shell Execute tool.

To deploy the 'Shell Execute' tool

• Select 'Shell Execute' from the 'Deploy Tool' drop-down on the left

A new 'Shell Execute' tab opens in the main configuration area. From here you can install script languages and run the commands.

• To execute a Windows Shell command or a DOS command, type the command in the field beside 'Run command' and press 'Run command'.

• To run third-party scripts languages, select the scripts language from the drop-down

• Click 'Install' to install the language interpreter to interact with the operating system.