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Comodo One

Comodo One

(Old) RMM - Admin Guide

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Install RMM Administrative Console
  • Introduction To Remote Monitoring And Management Module
    • Quick Start Guide
    • System Requirements
  • Install RMM Administrative Console
    • Login To The RMM Administrative Console
  • The RMM Administrative Console
  • The Devices Interface
    • Apply Policies
    • Run Procedures
  • The Sessions Interface
    • Support Sessions Interface – An Overview
    • Handle Support Sessions
      • Run Procedures From A Support Sessions
      • Use RMM Tools
        • Access Endpoints Through Remote Desktop Connection
        • Manage Autoruns
        • System Cleaner
        • Power Management
        • Manage Internet Browser Add-ons
        • Active Connections Manager
        • Restore A Client System
        • Hardware Monitor Tool
        • Unattended Technical Support
        • Access Command Prompt Window Of Client System
        • Manage Currently Running Processes
        • Obtain System Inventory Information
        • Transfer Files From / To Client System
  • The Jobs Interface
    • Manage Jobs
    • Execute Jobs On Endpoints
  • The Procedures Interface
    • Manage Procedures
    • Run Procedures On Endpoints
  • The Policies Interface
    • Manage Policies
  • Appendix – Issue Codes For Monitors
  • About Comodo Security Solutions

Install RMM Administrative Console


Download the RMM Console setup file

 

You can download the RMM console setup file from the ITSM console interface.

  • Log into the Comodo One at https://one.comodo.com/app/login with your user name and password

  • Click the 'Licensed Applications' icon from the top and select 'IT and Security Manager', to open the ITSM console


     
  • Click the 'Devices' link on the left and choose 'Device List'

  • Click the 'Device Management' tab at the top of the main configuration pane

A list of all devices enrolled to ITSM will be displayed by default.

  • Choose a 'Windows' device, click 'Takeover' from the top then 'With RMM Plugin'



 

  • Choose the operating system of the computer on which you have planned to install the console and download the file.

Install the Console

  • Double click on the RMM console setup icon

Step 1: Welcome Screen


The set up program will start automatically and the 'Welcome screen' of the installation wizard will be displayed.




  • Click 'Next' to continue.


Step 2: End User License Agreement


Complete the initialization phase by reading and accepting the End User License Agreement (EULA).



  • Click 'I Agree' to continue installation. If you want to cancel the installation, click 'Cancel'.


Step 3: Ready to Install


The next stage is confirmation of the installation settings.




The program will be installed in the default location C:/Program Files/Comodo/RMM Administration Console

  • If you want to review the installation settings, click 'Back'. To continue with the installation, click 'Install'.


Step 4: Setup Progress


Installation will begin and the progress will be displayed.




Step 5: Finalizing the Installation


On completion, the 'Install Wizard Completed' dialog will be displayed.




  • Click 'Finish' to complete installation and exit the wizard.

On completion, the login dialog will open. Refer to the next section 'Logging-in to the RMM Administrative Console' for more details.


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