SOCaaP

• Introduction
  • Logging-in To The SOCaaP Console
• Dashboard Overview
  • Summary
  • Alerts,Incidents And Website Vulnerabilities
  • Customer Health
• SOCaaP Alerts/Escalations
  • Log-in To The Admin Console
  • The Home Screen
  • Service Summary
  • Incidents Overview
    • Incidents
    • Threat Summary
  • Log Collection Summary
  • Threat Communication Graph
  • Tickets
  • Reports
  • Notification Settings
  • Integrate Your Office 365 Account With SOCaaP
• SOCaaP XDR
  • Log-in To The Admin Console
  • The Main Interface
  • Eveny Query
    • Configure Event Queries
  • Report Generation
  • Administration
    • Event Collection
    • Phantom Settings
    • Manage Users
  • Appendix 1 – Field Groups And Event Items Description
  • Appendix 2 –SOCaaP Supported Logs
• SOCaaP Web Protection
  • Add Websites
  • The Main Interface
  • The Dashboard
  • Website Data And Settings
    • Website Overview
    • Security Scans
      • Website Scans
      • Website Files Security Scans
        • Malware Scan Settings
          • Automatic Configuration
          • Manual Configuration
        • Run A Scan And View Results
        • Notifications, Malware Removal And Scheduled Scans
      • Vulnerability Scans
        • CMS Vulnerability Scans
        • OWASP Top 10 Vulnerability Scans
    • Content Delivery Network
      • Activate CDN For A Website
      • CDN Settings
      • View CDN Metrics
    • Firewall
      • WAF Statistics
      • WAF Events
      • Configure WAF Policies
      • Manage Custom Firewall Rules
    • SSL Configuration
    • DNS Configuration
    • Add Trust Seal To Your Websites
    • Back Up Your Website
      • Backup Settings
      • On-Demand Backup
      • View Backup Records And File Statistics
      • Restore And Download Website Files
      • Delete Backups
  • Manage Your Profile
• Sensor Installation
  • Requirements
  • (Option 1) Create Installation Media
  • (Option 2) Deploy Virtual Machine Environment
    • Create A New Virtual Machine
    • Configure Memory Size
    • Configure Hard Disk
    • Configure Hard Disk File Type
    • Configure Storage On Physical Hard Disk
    • Configure Size Of Virtual Hard Disk
    • Configure Network Settings
    • Select VM Startup Disk
  • Sensor Installation Steps
  • Sensor Configuration Steps
    • Login To The Web Portal
    • User Settings
    • Configure Network
    • Configure Timezone
    • Key Activation
    • (Optional) Valkyrie Key Verdict
    • (Optional) Forward Log
• Frequently Asked Questions
• About Xcitium Security Solutions

Service Summary

The service summary shows the total number of event queries processed, the number of alerts and threats, and more.

• Select a customer at top-right or click the customer name on the home screen tile.

• You can also click 'Service Summary' in the left-menu
  
  

The tiles along the top show:

• The number of events processed

• The number of alerts generated

• The number of incidents minus false-positives

• The number of incidents closed by the SOC team with notifications sent to customers

• The number of unread reports.

Data is provided for the past 90 days.

Events Processed

The number of events in the last 90 days.

 

• Click the tile to open the log collection summary screen where you can view the events in detail.

Alerts

The number of events that matched a rule and created an alert.

Incidents

The total number of alerts (incidents) minus false-positives for the last 90 days.

 

• Click the tile to open the incidents screen where you can analyze the incidents.

Notifications

The number of notifications sent to customers after the SOC team closed an incident

 

• Click the tile to open the tickets section

Unread Reports

The number of reports that the customer is yet to download and view.

• Click the tile to open the reports section

Alert Summary

Shows alerts versus actual incidents (alerts minus false-positives). Data is for the last 3 months.

• Click the 'Alerts' or 'Incidents' text at the bottom to remove that particular graph. Click on it again to view.

• Place your mouse over a particular day to view more details for that day.