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Comodo Internet Security

Comodo Internet Security

Version 8.4

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General Tasks – Introduction > Processing Infected Files
  • Introduction To Comodo Internet Security
    • Special Features
    • System Requirements
    • Installation
      • CIS Premium – Installation
      • CIS Pro - Installation And Activation
      • CIS Complete - Installation And Activation
      • Activating CIS Pro/Complete Services After Installation
        • Activating Your License
        • Activating Your Guarantee Coverage
        • Renewal Of Your License
    • Starting Comodo Internet Security
    • The Main Interface
      • The Home Screen
      • The Tasks Interface
      • The Widget
      • The System Tray Icon
    • Understanding Security Alerts
  • General Tasks – Introduction
    • Scan And Clean Your Computer
      • Run A Quick Scan
      • Run A Full Computer Scan
      • Run A Rating Scan
      • Run A Custom Scan
        • Scan A Folder
        • Scan A File
        • Create, Schedule And Run A Custom Scan
    • Instantly Scan Files And Folders
    • Processing Infected Files
    • Manage Virus Database And Program Updates
    • Manage Quarantined Items
    • View CIS Logs
      • Antivirus Logs
        • Filtering Antivirus Logs
      • Viruscope Logs
        • Filtering Viruscope Logs
      • Firewall Logs
        • Filtering Firewall Logs
      • Defense+ Logs
        • Filtering Defense+ Logs
      • Website Filtering Logs
        • Filtering Website Filtering Logs
      • Alerts Logs
        • Filtering Alerts Displayed Logs
      • Tasks Logs
        • Filtering Tasks Logs
      • Configuration Changes Logs
        • Filtering Configuration Changes Logs
    • Get Live Support
    • View Active Internet Connections
    • View Sandboxed Processes List
  • Firewall Tasks – Introduction
    • Allow Or Block Internet Access To Applications Selectively
    • Stealth Your Computer Ports
    • Manage Network Connections
    • Stop All Network Activities
    • Advanced Firewall Settings
  • Sandbox Tasks – Introduction
    • The Virtual Desktop
      • Starting The Virtual Desktop
      • The Main Interface
      • Running Browsers Inside The Virtual Desktop
      • Opening Files And Running Applications Inside The Virtual Desktop
      • Configuring The Virtual Desktop
      • Closing The Virtual Desktop
    • Run An Application In The Sandbox
    • Reset The Sandbox
    • View Active Process List
  • Advanced Tasks – Introduction
    • Create A Rescue Disk
      • Downloading And Burning Comodo Rescue Disk
    • Remove Deeply Hidden Malware
    • Submit Files
    • Identify And Kill Unsafe Running Processes
    • Manage CIS Tasks
  • Advanced Settings
    • General Settings
      • Customize User Interface
      • Configure Program And Virus Database Updates
      • Log Settings
      • Manage CIS Configurations
        • Comodo Preset Configurations
        • Importing/Exporting And Managing Personal Configurations
    • Security Settings
      • Antivirus Settings
        • Real-time Scanner Settings
        • Scan Profiles
        • Exclusions
      • Defense+ Settings
        • HIPS Settings
        • Active HIPS Rules
        • HIPS Rule Sets
        • Protected Objects
          • Protected Files
          • Blocked Files
          • Protected Registry Keys
          • Protected COM Interfaces
          • Protected Data Folders
        • HIPS Groups
          • Registry Groups
          • COM Groups
        • Sandbox
          • The Sandbox - An Overview
            • Unknown Files - The Scanning Processes
        • Configuring The Sandbox
        • Configuring Rules For Auto-Sandbox
        • Viruscope
      • Firewall Settings
        • Firewall Settings
        • Application Rules
        • Global Rules
        • Firewall Rule Sets
        • Network Zones
          • Network Zones
          • Blocked Zones
        • Port Sets
        • Website Filtering
          • Creating And Modifying Website Filtering Rules
          • Defining And Modifying Website Categories
      • Manage File Rating
        • File Rating Settings
        • File Groups
        • File List
        • Submitted Files
        • Trusted Vendors List
  • Comodo GeekBuddy
    • Overview Of Services
    • Activation Of Service
    • Launching The Client And Using The Service
    • Accepting Remote Desktop Requests
    • Chat History
    • Using Free Diagnostic Reports
    • Scanning My PC
    • Uninstalling Comodo GeekBuddy
  • TrustConnect Overview
  • Chromodo Browser
  • Appendix 1 CIS How To... Tutorials
    • Enable / Disable AV, Firewall Auto-Sandbox And Viruscope Easily
    • Set Up The Firewall For Maximum Security And Usability
    • Block Internet Access While Allowing Local Area Network (LAN) Access
    • Block/ Allow Websites Selectively To Users Of Your Computer
    • Set Up The HIPS For Maximum Security And Usability
    • Create Rules For Auto-Sandboxing Applications
    • Password Protect Your CIS Settings
    • Reset Forgotten Password (Advanced)
    • Run An Instant Antivirus Scan On Selected Items
    • Create An Antivirus Scanning Schedule
    • Run Untrusted Programs In The Sandbox
    • Run Browsers Inside Sandbox
    • Run Untrusted Programs Inside Virtual Desktop
    • Run Browsers Inside The Virtual Desktop
    • Restore Incorrectly Quarantined Item(s)
    • Submit Quarantined Items To Comodo For Analysis
    • Enable File Sharing Applications Like BitTorrent And Emule
    • Block Any Downloads Of A Specific File Type
    • Disable Auto-Sandboxing On A Per-application Basis
    • Switch Between Complete CIS Suite And Individual Components (just AV Or FW)
    • Switch Off Automatic Antivirus And Software Updates
    • Suppress CIS Alerts Temporarily While Playing Games
    • Renew Or Upgrading Your License
    • How To Use CIS Protocol Handlers
  • Appendix 2 - Glossary Of Terms
  • Appendix 3 - CIS Versions
  • About Comodo Security Solutions

Processing Infected Files


On completion of any on-demand or scheduled scanning, if any threats are found, an alert screen will be displayed. The alert will display the number of threats/infections discovered by the scanning and provide you the options for cleaning.



 

  • If you wish to have a skilled professional from Comodo to access your system and perform an efficient disinfection, click 'Yes, I want an expert to clean it'. If you are a first-time user, you will be taken to Comodo GeekBuddy webpage to sign-up for a GeekBuddy subscription. If you have already signed-up for GeekBuddy services, the support chat session will start and a skilled technician will offer to clean your system.

For more details on GeekBuddy, refer to the section Comodo GeekBuddy.

  • If you wish to clean the infections yourself, select 'No, I will try to clean it myself'. The scan results screen will be displayed. The results will contain a list of files identified with threats or infections (Viruses, Rootkits, Malware and so on) and provide you the options for cleaning. An example results screen is shown below:




  • You can select the action to be taken on all the detected threats from the 'Action' drop-down at the top right.



… or the actions to be applied to individual items from the drop-down beside each item.




The choices for the actions available are:

  • Clean - If a disinfection routine is available for the selected intection(s), Comodo Antivirus will disinfect the application and retain the application safe. If the disinfection routine is not available, Comodo Antivirus will move the infections to Quarantine for later analysis and restoring/removal of the files. For more details on quarantine feature, refer to Manage Quarantined Items.
  • Ignore Once - If you want to ignore the threat this time only, select 'Ignore Once'. The file will be ignored only at that time. If the same application invokes again, the Antivirus will report it as a threat.
  • Add to Trusted Files -  If you trust the file, select 'Add to Trusted Files'. The file will be assigned Trusted status in the File List. The alert will not generated if the same application invokes again.
  • Report as a False Alert - If you are sure that the file is safe, select 'Report as a False Alert'. The Antivirus will send the file to Comodo for analysis. If the file is trustworthy, it is added to the Comodo safe list.
  • Add to Exclusions - The file will be moved to Exclusions list and will not be scanned in future. The alert will not generated if the same application invokes again.
  • After selecting the action(s) to be applied, click 'Apply Selected Actions'. The files will be treated as per the action selected and the progress will be displayed.



On completion the action taken against each threat will be displayed.




Click 'Close' to close the results window.


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