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Comodo Internet Security

Comodo Internet Security

Version 8.4

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General Tasks – Introduction > Manage Quarantined Items
  • Introduction To Comodo Internet Security
    • Special Features
    • System Requirements
    • Installation
      • CIS Premium – Installation
      • CIS Pro - Installation And Activation
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    • Starting Comodo Internet Security
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  • General Tasks – Introduction
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    • Manage Quarantined Items
    • View CIS Logs
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  • Appendix 1 CIS How To... Tutorials
    • Enable / Disable AV, Firewall Auto-Sandbox And Viruscope Easily
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    • Run Untrusted Programs In The Sandbox
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    • Restore Incorrectly Quarantined Item(s)
    • Submit Quarantined Items To Comodo For Analysis
    • Enable File Sharing Applications Like BitTorrent And Emule
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    • Disable Auto-Sandboxing On A Per-application Basis
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    • Renew Or Upgrading Your License
    • How To Use CIS Protocol Handlers
  • Appendix 2 - Glossary Of Terms
  • Appendix 3 - CIS Versions
  • About Comodo Security Solutions

Manage Quarantined Items


The quarantine facility removes and isolates suspicious files into a safe location before analyzing them for possible infection. Any files transferred in this fashion are encrypted- meaning they cannot be run or executed. This isolation prevents infected files from affecting the rest of your PC. If a file cannot be disinfected, then it provides a reliable safe-house until the virus database is updated- neutralizing the impact of any new virus.


The Quarantine interface can be accessed by clicking View Quarantine from the 'General Tasks' interface.




The 'Quarantine' interface displays a list of items moved to Quarantine from the results of real-time scanning, on-demand scanning and manually.


Column Descriptions

  • Item - Indicates which application or process propagated the event;
  • Location - Indicates the location where the application or the file is stored;
  • Date/Time - Indicates date and time, when the item is moved to quarantine.
For details on adding executables identified as infected files during on-demand or real time scans to Quarantine, refer to General Tasks > Scan and Clean Your Computer.

You can use the search option to find a specific quarantined item from the list by clicking the search icon at the far right in the column header and entering the item name in full or part. You can navigate through the successive results by clicking the left and right arrows.




The Quarantined Items interface also allows you to:

  • Manually add applications, executables or other files, that you do not trust, as a Quarantined item
  • Delete a selected quarantined item from the system
  • Restore a quarantined item to its original location
  • Delete all quarantined items
  • Submit selected quarantined items to Comodo for analysis

Manually adding files as Quarantined Items


If you have a file, folder or drive that you suspect may contain a virus and not been detected by the scanner, then you have the option to isolate that item in quarantine.


To manually add a Quarantined Item

  1. Click the handle from the bottom of the Quarantine interface and select 'Add' from the options



  1. Navigate to the file you want to add to the quarantine and click 'Open'.




The file will be added to Quarantine. You can even send the file for analysis to Comodo, for inclusion in the white list or black list, by clicking Submit from the options.


To delete a quarantined item from the system

  • Select the item from the 'Quarantine' interface
  • Click the handle from the bottom of the interface and select 'Delete' option.

This deletes the file from the system permanently.


To restore a quarantined item to its original location

  • Select the item from the Quarantine interface
  • Click the handle from the bottom of the interface and select 'Restore' option.



 

An option will be provided to add the file(s) to Exclusions list and if 'Yes' is opted, these files will not be scanned again.

 

The file will be restored to the original location from where it was moved to Quarantine. If the restored item does not contain a malware, it will operate as usual. But if it contains a malware, it will be detected as a threat immediately, if the Real-Time Scanning is enabled or during the next scan if it is not added to Exclusions list while restoring.


To remove all the quarantined items permanently

  • Click the handle from the bottom of the interface and select 'Delete All' option.
All the quarantined items will be deleted from your system permanently.


To submit selected quarantined items to Comodo for analysis

  • Select the item from the Quarantine interface
  • Click the handle from the bottom of the interface and select 'Submit' option.

You can submit the files which you suspect to be a malware or the files which you consider as safe but identified as malware by Comodo Antivirus (False Positives). Comodo will analyze all submitted files. If they are found to be trustworthy, they will be added to the Comodo safe list (i.e. white-listed). Conversely, if they are found to be malicious then they will be added to the database of virus signatures (i.e. black-listed).

  

Note: Quarantined files are stored using a special format and do not constitute any danger to your computer.

 

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