• Introduction To Remote Monitoring And Management Module
  • Quick Start Guide
  • System Requirements
• Install RMM Administrative Console
  • Login To The RMM Administrative Console
• The RMM Administrative Console
• The Devices Interface
  • Apply Policies
  • Run Procedures
• The Sessions Interface
  • Support Sessions Interface – An Overview
  • Handle Support Sessions
    • Run Procedures From A Support Sessions
    • Use RMM Tools
      • Access Endpoints Through Remote Desktop Connection
      • Manage Autoruns
      • System Cleaner
      • Power Management
      • Manage Internet Browser Add-ons
      • Active Connections Manager
      • Restore A Client System
      • Hardware Monitor Tool
      • Unattended Technical Support
      • Access Command Prompt Window Of Client System
      • Manage Currently Running Processes
      • Obtain System Inventory Information
      • Transfer Files From / To Client System
• The Jobs Interface
  • Manage Jobs
  • Execute Jobs On Endpoints
• The Procedures Interface
  • Manage Procedures
  • Run Procedures On Endpoints
• The Policies Interface
  • Manage Policies
• Appendix – Issue Codes For Monitors
• About Comodo Security Solutions

The Policies Interface

 

Policies help MSPs/organizations/departments to monitor endpoints effectively and efficiently. RMM allows administrators to create policies based on predefined system parameters such as RAM monitor, traffic monitor, disk health monitor and so on. You can configure settings for each monitored item while creating a policy then deploy it to endpoints.

To open the 'Policies' screen, click 'Policies' from the drop-down at the top left.

Policies – Column Description
Column Header	Description
Policy Name	Displays the name of the monitoring policies.
Description	The description provided for the policy while creating it.
Endpoints	Indicates the number of endpoints a policy is applied
Status	Indicates whether the applied policy is violated or not OK – Policy is not violated Alarm – Policy is breached and an alert generated. A service desk ticket is also automatically created in the Service Desk module.

• Click the  button beside an applied policy to expand or collapse the section

The monitor details of the policy and endpoints that are applied the policy will be displayed below it. Refer to the section 'View details of a policy' for more details

Filter and search options

The filter buttons at the top of the interface provide at-a-glance statuses of the policies.

• Click on any of the item to display the filtered entries

• To search for a particular item, enter the details partly or fully in the search field on the right side

• Click the 'Refresh' button to update the interface

• Click on a column header to sort the items in alphabetical/ascending/descending order

The buttons at the bottom of the 'Policies' interface allows admins to create policies, deploy them on endpoints, stop the applied policies and delete policies. Refer to the section 'Managing Policies' for more details.