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Xcitium Secure Email Gateway Enterprise

Xcitium Secure Email Gateway Enterprise

Admin Guide Version 6.7

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Reports > Delivery Logs Report
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Delivery Logs Report

 

While 'Mails Logs' record all incoming and outgoing mail traffic, 'Delivery Logs' record only those mails accepted by mail servers.

  • Click 'Reports' > 'Delivery Logs' to open the interface 




Delivery Logs Report – Table of Column Descriptions

Column Header

Description

Result

Indicates the status of the mail processed by mail server. The tool tip on hovering the mouse cursor over an icon displays the action.

 - Success: Indicates the mail has been successfully delivered to the recipient.

 - Permanent Error: Indicates the mail server failed to deliver the mail to the recipient.

 - Temporary: Indicates it is temporary error and the server will try again to deliver.

Received

 Date and time Secure Email Gateway received the email.

Sender

 Email address information of the originator.

Recipient(s)

 Email address information of the receiver.

IP

 The network address of the system from where the mail was sent. The next column displays the flag of the originating country.

Details

 Provides information such as the message ID and reasons for permanent and temporary error.


At the top and bottom of the screen, you have the option to set the number of records to be displayed per page.


Configure the number of records to be displayed per page

  • Click the 'Records per page' drop-down





  • Select the number of records per page to be displayed from the options.
  • Click the 'First', 'Previous', 'Next' and 'Last' buttons to navigate to the respective pages.


Search Options


You can search for a particular record or records in the report by using simple or advanced search feature. This is similar to the search option explained in the 'Mail Logs' section.

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