Archived Mails
- Click 'Quarantine & Archive' > 'Archived Mails'
- The 'Archived Mails' interface displays a log of all archived mails.
- The number of days the logs are stored depends on the settings configured in the Quarantine & Archive General Settings' screen.
- The interface allows you to take actions such as to delete, mark as spam, mark as not spam and more.
|
Archived Mails – Table of Column Descriptions |
|
|---|---|
|
Column Header |
Description |
|
Icon |
Indicates the status of action for the mail applied by Secure Email Gateway after the filtering process. Placing your mouse cursor over an icon will show a description of the action.
|
|
Subject |
The subject line of the mail. |
|
Result |
The verdict on an mail after the filtering process. |
|
Received |
Date and time Secure Email Gateway received the email. |
|
Sender |
Email address information of the originator. |
|
Recipient(s) |
Email address information of the receiver. |
|
IP |
The network address of the system from where the mail was sent. |
|
Details |
Reason why a mail is quarantined and spam score if it is marked as spam. |
- Relayed: Indicates the mail successfully passed the filtering process.
- Rejected: Indicates the mail was rejected by Secure Email Gateway and a reject message was sent to the sender's mail server.
- Discarded: Indicates the mail is quarantined.At the top and bottom of the screen, you have the option to set the number of records to be displayed per page and take desired actions such as delete, mark as not spam and so on.
To configure the number of records to be displayed per page
-
Click the 'Records per page' drop-down
- Select the number of records per page to be displayed from the options.
- Click the 'First', 'Previous', 'Next' and 'Last' buttons to navigate to the respective pages.
To act on log entries
- Click the 'Actions' drop-down
- Select
the desired action from the drop-down and click 'Do'
Search Options
You can search for a particular record or records in the quarantine log by using simple or advanced search feature.
The simple search options allows you to search for a particular record or records based on 'Subject', 'Sender', 'Recipients' and / or 'IP' details only.
- To
search for records based on the entries under 'Subject', 'Sender',
'Recipients' and / or 'IP' columns, enter the text or number fully
or partially in the field and click 'Search'
- To
search for records based on the entries under a particular column or
columns, select the respective check boxes, enter the text or number
fully or partially in the field and click the the 'Search'.
For example, if you want to search for a particular record for
sender and recipients, select the 'Sender' and 'Recipients' check
boxes, enter the text fully or partially in the field and click 'Search'.
The 'Advanced Search' option allows you a more granular search by including rules and filters.
- Click the 'Advanced Search' link at the top of the screen.
The 'Advanced Search' option will be displayed.
The first drop-down contains the column headers that can be selected for an advanced search.
The second column contains the
condition for a search, which depends on the item selected in the
first column and text/number entered or options selected in the third
column.
The third column allows you to enter the text/number or select from the options depending on the selection in the first column. For example, choosing 'Subject', 'From Address' or 'Remote IP' allows you to enter the text in the third column.
If you select 'Action' or 'Result' in the first column, then further options can be selected from the third column.
If you select 'Received' in the first column, then you can enter a date or select from the calendar.
You can add more filters by
clicking 
for narrowing down your search.
You
can remove a filter by clicking the 
button beside it.
You can create a filter rule by selecting 'AND' or 'OR' option beside each of the added filter.
- Click 'Clear' to remove the advanced search rules.
- Click 'Search' to start the search per the filter rule.
The items will be searched for in the ascending order and results displayed.
- To remove the advanced search field, click the 'Advanced search' link again.
Administrators can filter results on monthly basis. The filters available are 'Last Month', 'Last 2 Months', 'Last 3 Months', 'Last 6 Months' and All Times.
- To view the results of the last month, click the 'Last Month' radio button.
Details of a Log Entry
- Clicking anywhere on the row of a log record will display the details of the archived mail log.
The details screen allows you to mark the mail log as 'Spam' or 'Not spam' depending the mail category. You can also add the sender, sending domain and IP to blacklist or whitelist, forward, resend and resend as attachment.
- To mark an email as 'Spam' or 'Not spam', click the relevant button at the bottom of the screen.
The changes will be saved and mails from the sender will be applied the new settings by Secure Email Gateway.
- To forward the mail, click 'Forward', enter the mail ID in the 'Email Forward' dialog and click 'Send'.
- Click the 'Resend' button to send the mail again.
- Click 'Resend as attachment' to send the mail as an attachment.
- To save the log record to your computer, click the 'Download' link and save the mail record.
- To add the sender or domain to blacklist/whitelist, click the drop-down in the 'Sender' row.
- Select
the category from the options that you want to add the email and
click the
button beside it.
- Enter the reason for changing the category and click the 'Save' button.
The changes will be saved and mails from the sender will be applied the new settings by Secure Email Gateway.
- To add the originating IP to blacklist/whitelist, click the drop-down in the 'IP' row.
- Select
the category from the options that you want to add the IP and click
the
button beside it.
- Enter the reason for changing the category and click 'Save'.
The changes will be saved and mails from the IP will be applied the new settings by Comodo Secure Email Gateway.
You can view the previous or next
record by click the 
buttons at the top of a details screen.