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Xcitium Secure Email Gateway Enterprise

Xcitium Secure Email Gateway Enterprise

Admin Guide Version 6.7

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Reports > Original Mail Request
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Original Mail Request


  • Click 'Reports' > 'Original Mail Request List' to view this interface.
  • Secure Email Gateway' containment feature replaces untrusted attachments with a link that allows the recipient to download a 'safe' version of the file. The safe version will open inside a secure container on the user's computer.
  • The 'Original Mail Request' feature lets recipients download the original version of a mail IF its attachments get contained.
  • Recipients can request the original by clicking a link in their email. The request must then be approved by an admin before the mail is released.



  • Click the original email link and complete the short request form:



  • Administrators can approve or reject the request in 'Reports' > 'Original Mail Request List':



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