Report Spam
The 'Report Spam' feature allows you to upload and submit suspected junk emails that have got through our spam filters. Comodo will analyze reported mails and, if we confirm them as spam, will update our filters to quarantine similar mails in future. CASG accepts a range of different mail formats including .eml and .msg.
Users can also report spam by sending it to spam@antispamgateway.comodo.com. Add the spam email as an attachment in .eml or .msg format.
Report a spam mail
- Click 'Incoming' on the left then select 'Report spam'.
The 'Report Spam' interface will open:
- Click the 'Upload' button
Navigate to the location where the suspected email(s) is/are stored in your system. Select the mail that you want to report as spam and click 'Open'. The maximum size of the file that can be uploaded is 9 MB.
Note: Make sure to upload the file in email format only and size should not exceed 9 MB. Otherwise, the following warning message will be displayed. |
The mail will be processed for uploading...
and success message will be displayed.
-
Click the
button to close the message.