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Audit Log

 

Audit logs are a record of actions taken by users and admins on domains on your account.

  • This logs in this section cover all domains on the account.
  • Alternatively, CASG also keeps separate logs for each domain. See Domain Audit Log if you want this instead.

View Audit logs

  • Click 'Dashboard' > 'Audit log':



The log details for all the domains will be displayed.

 



  • Click any column heading to sort entries in ascending/descending order. The sorting option is not available for the 'Operation description' column.

    Use Filter options to search particular event(s)

    • Click anywhere on the 'Filters' stripe to open the filters area.



     

    • Choose the filter by which you want to search from the first drop-down, then a condition in the 2nd text box. Some filters have a third box for you to type a search string.
    • Click ‘Apply Filter’.

    You can filter results by the following parameters:

    • Domain: Type a domain name in the text box (column 3) and select a condition in column 2.
    • Login: Type a user login name in the text box (column 3) and select a condition in column 2.
    • Details: Enter the log details in the text box (column 3) and select a condition in column 2.
    • Date: Search event logs by date and time.
    • Role: Search event logs by user roles. Select the role (column 3) and condition in column 2.
    • Operation Description: Select the event name (column 3) and condition in column 2.

    Click anywhere on the 'Filters' tab to close the filters area. Click the 'Refresh' button to remove filters.


    You can add multiple filters to the same search by clicking .


    The following table show actions which are recorded in the log report:


    S.No.

    Operation Key

    Operation Description

    1

    ACCEPT_AND_ARCHIVE_EMAIL

    Accept and archive message

    2

    ACCEPT_BLACKLIST_REQUEST

    Accept blacklist request

    3

    ACCEPT_BLACKLIST_REQUEST_PER_USER

    Accept request blacklist sender for user

    4

    ACCEPT_EMAIL

    Accept message

    5

    ACCEPT_RELEASE_REQUEST

    Accept release request

    6

    ACCEPT_WHITELIST_REQUEST

    Accept whitelist request

    7

    ACCEPT_WHITELIST_REQUEST_PER_USER

    Accept request whitelist sender for user

    8

    ADD_GEOLOOKUP_RESTRICTION

    Add geolookup restriction

    9

    ADMIN_ADD

    Add admin

    10

    ADMIN_DELETE

    Remove admin

    11

    ADMIN_EDIT

    Edit admin settings

    12

    ADMIN_PASSWORD_UPDATE

    Update password for admin

    13

    ADMIN_PERMISSIONS_ASSIGN_GROUP

    Assign admin permission group by selection

    14

    ADMIN_PERMISSIONS_CHANGE_DEFAULT_GROUP

    Change default admin permission group

    15

    ADMIN_PERMISSIONS_GROUP_ADD

    Add admin permission group

    16

    ADMIN_PERMISSIONS_GROUP_DELETE

    Remove admin permission group

    17

    ADMIN_PERMISSIONS_GROUP_UPDATE

    Update admin permission group

    18

    ADMIN_REGENERATE_PASSWORD

    Regenerate password for admin

    19

    ADMIN_UNLOCK

    Unlock admin

    20

    ADMIN_VIEW_MESSAGE_CONTENT

    Admin view message content

    21

    ARCHIVE_MESSAGE

    Archive message

    22

    BLACKLIST_DOMAIN_RULE

    Blacklist domain rule

    23

    BLACKLIST_RECIPIENT

    Blacklist recipient

    24

    BLACKLIST_RECIPIENT_DOMAIN

    Blacklist all recipients of the domain

    25

    BLACKLIST_REQUEST

    Blacklist request

    26

    BLACKLIST_SENDER

    Blacklist sender

    27

    BLACKLIST_SENDER_DOMAIN

    Blacklist all senders of the domain

    28

    BLACKLIST_USER_SENDER

    Blacklist sender for user

    29

    CANCEL_BLACKLIST_REQUEST

    Cancel blacklist request

    30

    CANCEL_WHITELIST_REQUEST

    Cancel whitelist request

    31

    CHANGE_FORWARD_SETTINGS_FOR_INCOMING_USER

    Change forward settings for incoming user

    32

    DELETE_EMAIL_FROM_ARCHIVE

    Delete archived message

    33

    DELETE_EMAIL_FROM_ARCHIVE_BY_FILTER

    Delete archived messages by filter

    34

    DELETE_EMAIL_FROM_QUARANTINE

    Delete quarantined message

    35

    DELETE_EMAIL_FROM_QUARANTINE_BY_FILTER

    Delete quarantined messages by filter

    36

    DOMAIN_ADD

    Add domain

    37

    DOMAIN_ALIASES_ADD

    Add domain alias

    38

    DOMAIN_ALIASES_DELETE

    Remove domain alias

    39

    DOMAIN_AUDIT_CONFIGURATION_CHANGE

    Audit configuration change

    40

    DOMAIN_BLOCKED_EXTENSIONS_RESET_TO_DEFAULT

    Reset blocked extensions to default

    41

    DOMAIN_BLOCKED_EXTENSIONS_UPDATE

    Update blocked extensions

    42

    DOMAIN_DELETE

    Remove domain

    43

    DOMAIN_DESTINATION_ROUTES_UPDATE

    Update destination routes

    44

    DOMAIN_EMAIL_SIZE_RESTRICTION_CHANGE

    Email size restriction change

    45

    DOMAIN_INCOMING_USER_ADD

    Add incoming user

    46

    DOMAIN_INCOMING_USER_ALIASES_UPDATE

    Update incoming user aliases

    47

    DOMAIN_INCOMING_USER_DELETE

    Remove incoming user

    48

    DOMAIN_INCOMING_USER_EDIT

    Edit incoming user

    49

    DOMAIN_INCOMING_USER_MOVE_ALIAS_TO_USER

    Move alias to incoming user

    50

    DOMAIN_INCOMING_USER_MOVE_USER_TO_ALIAS

    Move user to alias

    51

    DOMAIN_INCOMING_USER_PASSWORD_UPDATE

    Update password for incoming user

    52

    DOMAIN_INCOMING_USER_REGENERATE_PASSWORD

    Regenerate password for incoming user

    53

    DOMAIN_INCOMING_USER_UNLOCK

    Unlock incoming user

    54

    DOMAIN_LDAP_CONFIGURATION_CHANGE

    LDAP configuration change

    55

    DOMAIN_LOCAL_RECIPIENTS_ADD

    Add local recipient

    56

    DOMAIN_LOCAL_RECIPIENTS_DELETE

    Remove local recipient

    57

    DOMAIN_LOCAL_RECIPIENTS_STATE_CHANGE

    Local recipients state change

    58

    DOMAIN_OUTGOING_USER_ADD

    Add outgoing user

    59

    DOMAIN_OUTGOING_USER_DELETE

    Remove outgoing user

    60

    DOMAIN_OUTGOING_USER_LOCK

    Lock outgoing user

    61

    DOMAIN_OUTGOING_USER_PASSWORD_UPDATE

    Update password for outgoing user

    62

    DOMAIN_OUTGOING_USER_SETTINGS_UPDATE

    Edit outgoing user

    63

    DOMAIN_OUTGOING_USER_UNLOCK

    Unlock outgoing user

    64

    DOMAIN_RELAY_RESTRICTIONS_ADD

    Add relay restriction

    65

    DOMAIN_RELAY_RESTRICTIONS_DELETE

    Remove relay restriction

    66

    DOMAIN_RELAY_RESTRICTIONS_STATE_CHANGE

    Relay restriction state change

    67

    DOMAIN_RELAY_RESTRICTIONS_UPDATE

    Update relay restriction

    68

    DOMAIN_REQUEST_CREATED

    Domain request created

    69

    DOMAIN_SETTINGS_RESET_TO_DEFAULT

    Reset domain settings to default

    70

    DOMAIN_SETTINGS_UPDATE

    Update domain settings

    71

    DOMAIN_STATISTICS_REPORT_SUBSCRIPTION_RESET_TO_DEFAULT

    Domain report subscription reset to default

    72

    DOMAIN_STATISTICS_REPORT_SUBSCRIPTION_UPDATE

    Domain report subscription update

    73

    DOMAIN_VALIDATED_BY_CODE

    Domain validated by code

    74

    DOMAIN_VALIDATED_BY_MX

    Domain validated by MX

    75

    DOMAIN_VALIDATED_CODE_REGENERATED

    Domain validation code regenerated

    76

    EMAIL_QUARANTINE_ALERT

    Email quarantine alert

    77

    ENABLE_GEOLOOKUP_RESTRICTIONS

    Enable geolookup restrictions

    78

    ENABLE_USER

    Enable user

    79

    FORWARD_BY_RULE_EMAIL

    Forward by rule email

    80

    FORWARD_DOMAIN_RULE

    Forward domain rule

    81

    FORWARD_EMAIL_LOOP_EXCEPTION

    Forward email loop exception

    82

    FORWARD_TO

    Forward to

    83

    FORWARDED_BY_RULE_EMAIL_IS_LOOPED

    Forwarded by rule email is looped

    84

    IMPORT_INCOMING_USER

    Import incoming user

    85

    LICENCE IS RETORED

    Licence is restored

    86

    LICENCE_IS_EXPIRED

    Licence is expired

    87

    MARK_EMAIL_AS_SPAM

    Mark message as spam

    88

    MIGRATE_DOMAIN

    Migrate domain

    89

    NON_HUMAN_EMAIL_TYPE

    Non human email type

    90

    PUBLIC_EMAIL_TYPE

    Public email type

    91

    QUARANTINE_EMAIL

    Quarantine message

    92

    QUARANTINE_RELEASE_REPORT_SUBSCRIPTION_RESET_TO_DEFAULT

    Quarantine release report subscription reset to default

    93

    QUARANTINE_RELEASE_REPORT_SUBSCRIPTION_UPATE

    Quarantine release report subscription update

    94

    QUARANTINE_REPORT_SUBSCRIPTION_RESET_TO_DEFAULT

    Quarantine report subscription reset to default

    95

    QUARANTINE_REPORT_SUBSCRIPTION_UPDATE

    Quarantine report subscription update

    96

    REJECT_BLACKLIST_REQUEST

    Reject blacklist request

    97

    REJECT_BLACKLIST_REQUEST_PER_USER

    Reject request blacklist sender for user

    98

    REJECT_RELEASE_REQUEST

    Reject release request

    99

    REJECT_RELEASE_REQUEST

    Reject release request

    100

    REJECT_WHITELIST_REQUEST

    Reject whitelist request

    101

    REJECT_WHITELIST_REQUEST_PER_USER

    Reject request whitelist sender for user

    102

    RELEASE_EMAIL_FROM_QUARANTINE

    Release quarantined message

    103

    REMOVE_BLACKLIST_DOMAIN_RULE

    Remove blacklist domain rule

    104

    REMOVE_DOMAIN_BY_VALIDATION_TIMEOUT

    Remove domain by validation timeout

    105

    REMOVE_FORWARD_DOMAIN_RULE

    Remove forward domain rule

    106

    REMOVE_GEOLOOKUP_RESTRICTION

    Remove geolookup restriction

    107

    REMOVE_WHITELIST_DOMAIN_RULE

    Remove whitelist domain rule

    108

    REPLY_ON_ARCHIVED_MESSAGE

    Reply on archived message

    109

    REPORT_SPAM_BY_FILE

    Report delivered message as spam

    110

    REPORTED_SPAM_REPORT_SUBSCRIPTION_RESET_TO_DEFAULT

    Reported Spam report subscription reset to default

    111

    REPORTED_SPAM_REPORT_SUBSCRIPTION_UPDATE

    Reported Spam report subscription update

    112

    REPORTS_AS_SPAM

    Reports archived message as a SPAM

    113

    RESEND_EMAIL_FROM_ARCHIVE

    Resend archived message

    114

    RESET_SPAM_DETECTION_SETTINGS_TO_DEFAULT

    Reset spam detection settings to default

    115

    RESET_SYSTEM_NOTIFICATIONS_TEMPLATE_TO_DEFAULT

    Reset system notifications template to default

    116

    RESET_TO_DEFAULT_BLACKLISTED_RECIPIENTS

    Reset recipients blacklist

    117

    RESET_TO_DEFAULT_BLACKLISTED_SENDERS

    Reset senders blacklist

    118

    RESET_TO_DEFAULT_WHITELISTED_RECIPIENTS

    Reset recipients whitelist

    119

    RESET_TO_DEFAULT_WHITELISTED_SENDERS

    Reset senders whitelist

    120

    SEND_INVITATION_TO_USER

    Send invitation to user

    121

    SPAM_DETECTION_SETTINGS

    Update spam detection settings

    122

    SPAM_DETECTION_SETTINGS_RESET_TO_DEFAULT

    Reset spam detection settings

    123

    SYSTEM_NOTIFICATIONS_TEMPLATE_CHANGE

    System notifications template change

    124

    TLD_DOMAIN_RULE

    TLD domain rule

    125

    UNBLACKLIST_RECIPIENT

    Remove recipient from the blacklist

    126

    UNBLACKLIST_SENDER

    Remove sender from the blacklist

    127

    UNBLACKLIST_USER_SENDER

    Remove sender from the user blacklist

    128

    UNWHITELIST_RECIPIENT

    Remove recipient from the whitelist

    129

    UNWHITELIST_SENDER

    Remove sender from the whitelist

    130

    UNWHITELIST_USER_SENDER

    Remove sender from the user whitelist

    131

    UPDATE_BLACKLIST_DOMAIN_RULE

    Update blacklist domain rule

    132

    UPDATE_FORWARD_DOMAIN_RULE

    Update forward domain rule

    133

    UPDATE_USERS_AUTO_IMPORT_SETTINGS

    Update users auto-import settings

    134

    UPDATE_WHITELIST_DOMAIN_RULE

    Update whitelist domain rule

    135

    USER_BLACKLIST_REQUEST_PER_USER

    Request blacklist sender for user

    136

    USER_CANCEL_BLACKLIST_REQUEST_PER_USER

    Cancel request blacklist sender for user

    137

    USER_CANCEL_RELEASE_REQUEST

    Cancel release request

    138

    USER_CANCEL_WHITELIST_REQUEST_PER_USER

    Cancel request whitelist sender for user

    139

    USER_PERMISSIONS_ASSIGN_GROUP

    Assign user permission group by selection

    140

    USER_PERMISSIONS_CHANGE_DEFAULT_GROUP

    Change default user permission group

    141

    USER_PERMISSIONS_GROUP_ADD

    Add user permission group

    142

    USER_PERMISSIONS_GROUP_DELETE

    Remove user permission group

    143

    USER_PERMISSIONS_GROUP_UPDATE

    Update user permission group

    144

    USER_RELEASE_REQUEST

    Release request

    145

    USER_WHITELIST_REQUEST_PER_USER

    Request whitelist sender for user

    146

    USERS_AUTO-IMPORT_REPORT_SUBSCRIPTION_RESET_TO_DEFAULT

    Users auto-import report subscription reset to default

    147

    USERS_AUTO-IMPORT_REPORT_SUBSCRIPTION_UPDATE

    Users auto-import report subscription update

    148

    WHITELIST_DOMAIN_RULE

    Whitelist domain rule

    149

    WHITELIST_RECIPIENT

    Whitelist recipient

    150

    WHITELIST_RECIPIENT_DOMAIN

    Whitelist all recipients of the domain

    151

    WHITELIST_REQUEST

    Whitelist request

    152

    WHITELIST_SENDER

    Whitelist sender

    153

    WHITELIST_SENDER_DOMAIN

    Whitelist all senders of the domain

    154

    WHITELIST_USER_SENDER

    Whitelist sender for user


    Export Log Report to CSV


    The log report can be exported to a comma separated value (CSV) file and is limited to 10,000 entries per file. You will see an error if the entries exceed this value. The exported file sorts entries in the same order as they are sorted in the interface.

    • Click the 'Export to CSV by filter' button.

     


    The 'File Download' dialog will be displayed.

     


    • Choose 'Open with' or 'Save File' to view / save the file with an appropriate application to your computer
    • Сlick 'OK'.

    The values in the log report will be separated by commas and this file can be opened with Excel or Openoffice Calc for easy analysis.