Comodo Antispam Gateway

• Introduction To Comodo Antispam Gateway
  • Release Notes
  • Purchase License
  • License Information
• Get Started
  • Incoming Filtering Configuration
    • Configure Your Mail Server
    • Configure MX Records
      • Update MX Records In Windows 2003/2008 Server
      • Update MX Records On A Host Using BIND
      • Update MX Records For Comodo DNS
      • Update MX Records For GoDaddy
      • Update MX Records For Enom
      • Update MX Records For Network Solutions
      • Update MX Records For Yahoo! Small Business
      • Update MX Records For 1and1
      • Update MX Records For 4D Web Hosting
      • Update MX Records For DNS Park
      • Update MX Records For DreamHost
      • Update MX Records For DynDNS
      • Update MX Records For IX Web Hosting
      • Update MX Records For No-IP
      • Update MX Records In CPanel
  • Outgoing Filter Configuration
    • Per-User Authentication
    • Outgoing Smarthost Setup
      • Configure QMail To Use A Smarthost
      • Configure PostFix To Use A Smarthost
      • Configure Sendmail To Use A Smarthost
      • Configure Exchange 2000/2003 To Use A Smarthost
      • Configure Exchange 2007/2010 To Use A Smarthost
      • Configure Exchange 2013/2016 To Use A Smarthost
      • Configure Office 365 To Use A Smarthost
      • Configure Exim To Use A Smarthost
        • Configure Exim / CPanel To Use A Smarthost
        • Configure Exim / Directadmin To Use A Smarthost
    • DNS Configuration
• Login To The Admin Console
• The Dashboard Area
• The Admin Console
• Domain Management
  • Add A Domain
  • Delete Domains
  • Edit Domains
  • Validate Domains
  • Manage A Domain
    • Domain Dashboard
    • Incoming
      • Quarantine
      • Manage Archived Mails
      • Incoming Spam Detection Settings
      • Report Spam
      • Delivery Queue
      • Destination Routes
      • Local Recipients
      • Clear Incoming Cache
      • Log Search
      • Domain Aliases
      • Domain Settings
      • Manage Report Subscriptions For Selected Domain
      • Relay Restrictions
      • Geolocation Restrictions
      • SPF Control Settings
    • Outgoing
      • Clear Outgoing Cache
      • Log Search
      • Users
      • Office 365 Activation
    • Email Management
      • Email Size Restriction
      • Blocked Extensions
      • Released Requests
      • Blacklisted Requests
      • Whitelisted Requests
    • Domain Audit Log
      • Audit Log Configuration
      • View Domain Log
    • Domain Rules
      • Rules
      • TLD And GTLD Rules
      • Recipient Whitelist
      • Sender Whitelist
      • Recipient Blacklist
      • Sender Blacklist
      • Whitelist Senders Per User
      • Blacklist Senders Per User
    • Account Management
      • User Account Management
      • Manage User Auto-import
      • View User History
      • Import Users From LDAP
        • LDAP Import Configuration
        • LDAP Import Confirmation List
        • LDAP Import Ignore List
• Audit Log
• Administrator Account Management
  • Administrators
  • User Groups & Permissions
  • Admin Groups & Permissions
  • My Comodo Account
  • My Profile
  • Users History
• Customer Management
  • End User License And Subscriber Agreements
  • View License Information
  • Manage Report Subscriptions
  • Notification Email Settings
• CASG Reports - An Overview
  • Quarantine Report
  • Domain Statistics Report
  • Auto-Imported Users Report
  • Quarantine Release Report
  • Reported Spam Report
• Appendix 1 - CASG Error Codes
• Appendix 2 - CASG Comparison Table
• Appendix 3 -Troubleshooting LDAP
• Appendix 4 - Useful Links
• About Comodo Security Solutions

License Information

 

After purchasing your license, we advise you to keep track of your usage limits and the number of days remaining on your license(s) to avoid service interruptions. You have the option to upgrade or downgrade your license as per your requirements. You will begin to receive license renewal reminders via email before the expiration of license(s).

 

View license information

• Log in to Comodo Antispam Gateway

• Click 'Customer management' > 'License Management' on the left

• The image below shows a customer who has purchased multiple licenses:

• Max. number of users - Total users on all licenses combined.

• Max. number of domains - Total domains licensed on all licenses combined.

Name

• The name of the account is displayed at the title bar

• CAM Login: Login username for Comodo Accounts Manager (CAM) at https://accounts.comodo.com. You can login to CAM to purchase or renew licenses.

• CAM email: Email address for the account as registered in CAM.

Totals

• Number of users: The total number of active users across all your domains.

• Max. number of users: Total users you can add (all licenses combined). You cannot exceed this number of users without purchasing additional licenses.

• Number of domains: The number of domains enrolled for account.

• Max. number of domains: The total number of domains you are licensed for across all licenses.

• Disk quota: Total storage space available to archive incoming messages.

• Disk space: How much storage space you are currently using to archive mails.

Subscriptions

The following details are available for each subscription:

• Max. number of users: Total number of users that can be added to the account on the license.

• Max. number of domains: Total number of domains that can be added on the license.

• License expiration date: The date till which the license is valid.

• Disk quota:Total storage space available on the license.

• Enabled: States whether the subscription is active or not.

The 'Reminder' button allows you to choose an email address to receive license expiry reminders, and to specify the period of time before expiry that you wish to receive them. Please note this button will be available if you have logged in to CASG using CAM account credentials.

 

Administrators will start receiving license renewal reminders via email 30 days (default) before your license(s) are due to expire.

Note: The number of days before expiration of license that you start to receive license renewal reminders and the number of reminders per day that you receive depends on the settings configured in CASG.

An example of license renewal reminder is shown below:

If you have multiple licenses and if one of them has expired, then the number of domains and users allowed for that license will be deducted from the total number of allowed domains and users. No error message will be displayed if the usage is still limited within the total domains and users allowed for the remaining license(s).

An alert will be displayed at the top of the interface on the day when all the license(s) have expired. An example of the message is shown below.

 

• There is a grace period of 60 days after license expiry to allow customers time to renew.

• During this time, your emails will continue to be delivered to your domain through CASG but without any spam filtering. You also cannot add new domains or users and cannot enable quarantine.

• Otherwise, you can login in and view/use the service normally.

• After the grace period expires, all domains and quarantined mails in your account will be purged and you will not be able to log into the account.

Administrators can upgrade or downgrade his/her account using Comodo Accounts Manager (CAM) at https://accounts.comodo.com/account/login. You can use the login details provided at the time of purchasing the service.
 

Note: Any license upgrade or downgrade for your account will not be effected immediately. However, the changes will be reflected in the interface after a certain period of time depending on the settings configured in CASG.

After downgrading your existing account or after a license has expired, if the number of domains and / or users is more than permitted, an upgrade subscription message will be displayed at the top of the CASG interface. Some examples of alert messages are shown below:

• When the domain limit is exceeded:

 

You will not be able to add new domains until some of the current domains are removed. CASG filter will continue to function and you can add new users.

• When the user limit is exceeded:

You will not be able to add new users until some of the current users are removed. CASG filter will continue to function and you can add new domains.