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Comodo One

Comodo One - Admin Guide

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App Store > Add CWatch EDR
  • Introduction To Comodo One
  • Sign Up For A Comodo One Account
    • Login To Your Account
  • The Admin Console
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  • Access C1 Modules
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    • Add Acronis Backup
    • Add Quote Manager
    • Add CWatch
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    • Add Comodo Secure Email Gateway - MSP
    • Add Comodo Dome Firewall Virtual Appliance
    • Add Comodo Dome Firewall Central Manager
    • Add CWatch EDR
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    • Add MDR
  • Quick Actions
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  • Manage Your Account
    • Update Your Account Details And Customize Reports
    • Comodo One License Account Details
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  • Manage Subscriptions, Usage, Billing And Settings
    • Manage Subscriptions
    • View Usage Details
    • View Billing Details
    • Configure App Settings And Service URL
  • Reports
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  • View Audit Logs
  • Configure C1 Settings
  • Comodo One Support
  • View Release Notes
  • Appendix 1 - C1 Versions
  • Appendix 2 - Charging For Managed Devices
  • About Comodo Security Solutions

Add cWatch EDR


cWatch Endpoint Detection and Response (EDR) is a powerful event analysis solution that provides the highest levels of visibility into activities on Windows endpoints. EDR lets you view security related incidents in a detailed timeline while instant alerts keep you informed if an attack occurs.

  • EDR ships with Comodo's recommended security policy for realtime monitoring and detection of malicious activities.
  • You can also add any number of policies with granular rules to identify threats under various event categories.
  • All unknown files and event types are analyzed by 'Valkyrie' - Comodo's cloud based file verdict system that allows you to view detailed reports on identified threats.
  • The basic version of cWatch EDR is free for one year, covers unlimited endpoints and has a data-retention of 3 days. It can be added to your account at any time.
  • You can upgrade to 'Premium' or 'Enterprise' version by purchasing a new license from the Comodo One console. The number of endpoints covered and the data retention period depends on the license purchased.
  • If you already have cWatch EDR on another Comodo account, you can add it to C1 by linking the other account to your C1 account.
Please read the following sections to learn more:
  • Purchase a new license
  • Activate a license

Purchase a new license

  • Click 'Store' on the menu bar
  • Locate the 'cWatch EDR' tile:


 

  • Click 'Buy' or 'Free' depending on the version you want to add to Comodo One.

You will be taken to the product order page. The example shown below is for the paid version.




  • Your username is pre-populated
  • Enter your Comodo One account password then click 'Login'




  • Click the 'Buy New' button
  • If you chose the basic version click 'Select' in the 'Configure Subscription' page to confirm your selection. The process moves to the customer information screen.
  • If you selected paid version, configure your package. The example shown below is for paid version




  • Select the version of EDR from 'Premium' or 'Enterprise'. The data retention period depends on the version selected.
  • Select the number of users you require.
  • Select the subscription duration. The per-user rate depends on the subscription period. Longer the duration, lesser the per-user rate. The minimum license period is one month.
  • Click 'Next' to continue to the customer information form:




  • Customer Information - Enter your company name, website and address details
  • Agree to the terms and conditions then click 'Next'




  • Paying customers – Review your order and enter payment details.
  • Click 'Next' 
  • Your order will be submitted and subscription details displayed. You will receive a confirmation mail with the order details and license key.
  • The order summary page is shown after your order has been processed:




  • Click 'Print' to make a hard-copy of the summary.
  • Click 'Finish' to complete the purchase process.
  • See the description at the end of this section if you need more help to open the cWatch EDR interface.

Activate a license


You can activate cWatch EDR licenses in ‘Management’ > ‘Applications’. The process is slightly different if you want to activate a license in a different account.


All newly purchased licenses are activated immediately. Follow these steps only if your license is not active for some reason.

  • Click ‘Management' > ‘Applications’ on the C1 menu bar
  • Click the 'cWatch EDR' tile
  • Click the ‘Subscriptions’ tab if not open already
  • Select the license you want to activate
  • Click ‘Activate’

Activate a license in a linked account


You can activate licenses in linked accounts by logging in to the other account at the product order form.


Note - You must first have linked an account and set it as default. See Comodo One License Account Details for help with this.

  • Click 'Store' on the C1 menu bar
  • Locate the 'cWtatch EDR' tile
  • Click 'Buy' or 'Free' depending on the type of license you want to link.




  • You will be taken to the order form
  • The username for the default account is pre-populated
  • Enter the password for the default account then click 'Login':




  • The next page shows cWatch EDR licenses on your default account:



  • Choose the license you want to use and click 'Activate Selected'



The license will be activated. You can now access cWatch EDR via the ‘Applications’ menu.


Open cWatch EDR

  • Click 'Applications > 'cWatch EDR'



OR
  • Click 'Applications' > 'All Applications'



  • Click 'Open Module' on the 'cWatch EDR' tile


For help to use cWatch EDR, see https://help.comodo.com/topic-444-1-905-11905-Introduction-to-Comodo-EDR.html
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