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Comodo One

Comodo One - Admin Guide

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Manage Companies
  • Introduction To Comodo One
  • Sign Up For A Comodo One Account
    • Login To Your Account
  • The Admin Console
  • The Dashboard
  • Manage Admins, Staff And Roles
    • Manage Admins And Staff
    • Manage Roles
    • Admin Privilege Levels
  • Manage Companies
  • Manage Partners
  • Access C1 Modules
  • App Store
    • Add Acronis Backup
    • Add Quote Manager
    • Add CWatch
    • Upgrade Endpoint Manager
    • Add Comodo Secure Web Gateway
    • Upgrade Secure Internet Gateway
    • Add Customer Relationship Management
    • Add Comodo Data Loss Prevention
    • Add Comodo Secure Email Gateway Enterprise
    • Add Comodo Secure Email Gateway - MSP
    • Add Comodo Dome Firewall Virtual Appliance
    • Add Comodo Dome Firewall Central Manager
    • Add CWatch EDR
    • Add Service Desk
    • Add MDR
  • Quick Actions
  • Tool Set
  • Manage Your Account
    • Update Your Account Details And Customize Reports
    • Comodo One License Account Details
    • Account Security Settings
    • Remote Access Support
  • Manage Subscriptions, Usage, Billing And Settings
    • Manage Subscriptions
    • View Usage Details
    • View Billing Details
    • Configure App Settings And Service URL
  • Reports
  • Notifications
  • View Audit Logs
  • Configure C1 Settings
  • Comodo One Support
  • View Release Notes
  • Appendix 1 - C1 Versions
  • Appendix 2 - Charging For Managed Devices
  • About Comodo Security Solutions

Manage Companies

 

  • Click 'Management' > 'Customers'

Note: Only C1 MSP accounts can add new companies.


  • Customers created in C1 will be available for selection in all integrated modules:
  • They are available as 'Organizations' in Service Desk
  • They are available as 'Organizations' in CRM
  • They are available as 'Companies' in Endpoint Manager
  • They are available as 'Companies' in Dome Shield
  • You can import users and devices to these entities through the individual modules.
  • Service Desk also lets you create 'standalone' (unmanaged) companies. Standalone companies are not visible in C1 or other modules. See https://help.comodo.com/topic-289-1-625-7888-Managing-Organizations.html if you need more help with this.

To manage customer organizations/companies

  • Click 'Management' > 'Customers'




 

The interface shows all customer organizations added to Comodo One:

 


  • Use the search box to look for a specific company
  • Click 'Next', 'Prev' or the page number to move between pages.

 

The interface allows admins to:

  • Add an organization
  • Edit the details of an organization
  • Remove an organization


Add a customer organization/company

  • Click 'Management' > 'Customers'
  • Click the 'New Customer' button:



  • Complete each field on the form then click 'Save' to add the customer.
  • Click 'OK' in the confirmation dialog:


Edit an organization

  • Click 'Management' > 'Customers'
  • Select the organization whose details you want to update
  • Click the 'Edit' button:




 

  • Update the company details as required:



  • Click 'Save Changes'
  • Click 'OK' in the confirmation dialog:




Remove a customer organization from C1

  • Click 'Management' > 'Customers'
  • Select the organization you want to remove
  • Click the 'Delete' button:




  • Click 'Delete' in the confirmation dialog:




The company will be removed from Comodo One.



  • Click 'OK'.

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