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Comodo One

Comodo One

Comodo One - Admin Guide

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App Store > Add Service Desk
  • Introduction To Comodo One
  • Sign Up For A Comodo One Account
    • Login To Your Account
  • The Admin Console
  • The Dashboard
  • Manage Admins, Staff And Roles
    • Manage Admins And Staff
    • Manage Roles
    • Admin Privilege Levels
  • Manage Companies
  • Manage Partners
  • Access C1 Modules
  • App Store
    • Add Acronis Backup
    • Add Quote Manager
    • Add CWatch
    • Upgrade Endpoint Manager
    • Add Comodo Secure Web Gateway
    • Upgrade Secure Internet Gateway
    • Add Customer Relationship Management
    • Add Comodo Data Loss Prevention
    • Add Comodo Secure Email Gateway Enterprise
    • Add Comodo Secure Email Gateway - MSP
    • Add Comodo Dome Firewall Virtual Appliance
    • Add Comodo Dome Firewall Central Manager
    • Add CWatch EDR
    • Add Service Desk
    • Add MDR
  • Quick Actions
  • Tool Set
  • Manage Your Account
    • Update Your Account Details And Customize Reports
    • Comodo One License Account Details
    • Account Security Settings
    • Remote Access Support
  • Manage Subscriptions, Usage, Billing And Settings
    • Manage Subscriptions
    • View Usage Details
    • View Billing Details
    • Configure App Settings And Service URL
  • Reports
  • Notifications
  • View Audit Logs
  • Configure C1 Settings
  • Comodo One Support
  • View Release Notes
  • Appendix 1 - C1 Versions
  • Appendix 2 - Charging For Managed Devices
  • About Comodo Security Solutions

Add Service Desk


  • Service Desk is a ticketing system that lets you view, manage and assign customer support requests.
  • You can view the full Service Guide at https://help.comodo.com/topic-289-1-625-7831-Introduction-to-Service-Desk-Module.html

Add Service Desk to Comodo One

  • Click 'Store' on the Comodo One menu bar
  • Locate the 'Service Desk' tile
  • Click 'Free'



  • Click 'End User License/Service Agreement' and read the EULA fully
  • Select the checkbox and click 'OK'

Service Desk is added to your Comodo One account. A confirmation message is shown:




Once added, you can access service desk from the 'Applications' interface.

  • Click 'Applications' > 'Service Desk'
  • Alternatively, click ‘Applications’ > ‘All Applications’ then ‘Open Module’ in the ‘Service Desk’ tile

The service desk application opens:




For more details about how to use Service Desk, see the online admin guide at https://help.comodo.com/topic-457-1-990-14472-Introduction-to-Service-Desk-Module.html

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