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Comodo One

Comodo One

Comodo One - Admin Guide

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App Store
  • Introduction To Comodo One
  • Sign Up For A Comodo One Account
    • Login To Your Account
  • The Admin Console
  • The Dashboard
  • Manage Admins, Staff And Roles
    • Manage Admins And Staff
    • Manage Roles
    • Admin Privilege Levels
  • Manage Companies
  • Manage Partners
  • Access C1 Modules
  • App Store
    • Add Acronis Backup
    • Add Quote Manager
    • Add CWatch
    • Upgrade Endpoint Manager
    • Add Comodo Secure Web Gateway
    • Upgrade Secure Internet Gateway
    • Add Customer Relationship Management
    • Add Comodo Data Loss Prevention
    • Add Comodo Secure Email Gateway Enterprise
    • Add Comodo Secure Email Gateway - MSP
    • Add Comodo Dome Firewall Virtual Appliance
    • Add Comodo Dome Firewall Central Manager
    • Add CWatch EDR
    • Add Service Desk
    • Add MDR
  • Quick Actions
  • Tool Set
  • Manage Your Account
    • Update Your Account Details And Customize Reports
    • Comodo One License Account Details
    • Account Security Settings
    • Remote Access Support
  • Manage Subscriptions, Usage, Billing And Settings
    • Manage Subscriptions
    • View Usage Details
    • View Billing Details
    • Configure App Settings And Service URL
  • Reports
  • Notifications
  • View Audit Logs
  • Configure C1 Settings
  • Comodo One Support
  • View Release Notes
  • Appendix 1 - C1 Versions
  • Appendix 2 - Charging For Managed Devices
  • About Comodo Security Solutions

App Store


    Click 'Store' on the C1 menu bar
    • The app store contains a range of additional security and productivity solutions. These tools expand the core functionality of C1 and let you build a custom platform tailored to your needs
      • The products available in the store differ between MSP and Enterprise accounts. See Appendix for more details
      • 'Integrated' apps are those which you can access from the C1 console after installation

       

      Open and use the store

      • Click 'Store' on the C1 menu bar:



      The following apps are available:
      • Service Desk - Fully-featured support ticketing system which lets enterprises implement effective work-flows for internal and customer-facing support departments. The solution allows staff to track and manage tickets submitted by users, assign tickets to departments or organizations, generate reports, and much more. See ‘Add Service Desk’ for more details.

      • Acronis Cloud Backup - Online backup and disaster recovery. Powered by one of the leading names in business continuity, Acronis backs up any data from any source, and restores it with ease to any destination. See Add Acronis Backup'.
      • Quote Manager - Powerful solution that lets you quickly construct, send and manage customer quotes. See 'Add Quote Manager'.
      • Comodo cWatch - Cloud based security intelligence and event management product (SIEM). See 'Add cWatch'.
      • Comodo Secure Web Gateway - Real time web traffic scanning solution that provides web content security to your customers. See 'Add Comodo Secure Web Gateway' for more details.
      • Comodo Secure Internet Gateway - Platinum - A DNS based web security solution that provides strong, real-time protection against internet threats.
      • 'Secure Internet Gateway - Gold' is included as a free module with your C1 account.
      • The Platinum version has more security features than the Gold version. See Upgrade Secure Internet Gateway for a list of features covered by each type, and for help to add a Platinum
      • Customer Relationship Management (CRM) - Sales automation solution. Save time and grow profits by creating workflows to generate, nurture and close customer leads. See 'Add Customer Relationship Management' for more details.
      • Comodo Dome Firewall Virtual Appliance (available for Enterprises and MSP) - Control firewall policy, antivirus, intrusion prevention, website filtering, traffic monitoring, VPN and proxy servers. See 'Add Comodo Dome Firewall Virtual Appliance' for more details.
      • Comodo Data Loss Prevention (available for Enterprises only) - Data leak protection solution. Enforce policies to control data in use, in motion, and at rest. See Add Comodo Data Loss Prevention for more details.
      • Comodo Secure Email Gateway - Spam and threat prevention solution that uses an array of advanced technologies to prevent junk mail from entering your network. Available only to 'C1 - Enterprise' customers. See Add Comodo Secure Email Gateway for more details.
      • Comodo Secure Email Gateway - MSP (available for MSP customers only) - Antispam and threat prevention solution that monitors email traffic on your customers' networks. See Add Comodo Secure Email Gateway – MSP for more details.
      • Dome Firewall Central Manager (available for Enterprises and MSP) - Firewall Central Manager lets you manage several Dome Firewall virtual appliances on customer networks from a single console. See Add Comodo Dome Firewall Central Manager.
      • cWatch EDR - Endpoint Detection and Response. Unrivaled visibility into the activities of Windows endpoints on your network. View security related incidents in a detailed timeline and receive instant alerts if an attack occurs. See Add cWatch EDR.
          • Endpoint Manager - Manage and secure all endpoints and mobile devices that connect to your customers' networks with a single management application. The basic version of Endpoint Manager us free and offered as a core component with Comodo One. You can upgrade to 'Standard', 'Premium' or 'Managed' versions at anytime. See Upgrade Endpoint Manager for more details.

          • MDR - Managed Detection and Response. A complete security service delivering 24/7 threat monitoring, detection and response to cyberthreats. Combined with Comodo’s 24/7 SOC service, get advanced analytics, threat intelligence and human expertise in incident investigation on your networks and endpoints. See Add MDR.
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