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Comodo One - Admin Guide

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App Store > Upgrade Secure Internet Gateway
  • Introduction To Comodo One
  • Sign Up For A Comodo One Account
    • Login To Your Account
  • The Admin Console
  • The Dashboard
  • Manage Admins, Staff And Roles
    • Manage Admins And Staff
    • Manage Roles
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  • Manage Companies
  • Manage Partners
  • Access C1 Modules
  • App Store
    • Add Acronis Backup
    • Add Quote Manager
    • Add CWatch
    • Upgrade Endpoint Manager
    • Add Comodo Secure Web Gateway
    • Upgrade Secure Internet Gateway
    • Add Customer Relationship Management
    • Add Comodo Data Loss Prevention
    • Add Comodo Secure Email Gateway Enterprise
    • Add Comodo Secure Email Gateway - MSP
    • Add Comodo Dome Firewall Virtual Appliance
    • Add Comodo Dome Firewall Central Manager
    • Add CWatch EDR
    • Add Service Desk
    • Add MDR
  • Quick Actions
  • Tool Set
  • Manage Your Account
    • Update Your Account Details And Customize Reports
    • Comodo One License Account Details
    • Account Security Settings
    • Remote Access Support
  • Manage Subscriptions, Usage, Billing And Settings
    • Manage Subscriptions
    • View Usage Details
    • View Billing Details
    • Configure App Settings And Service URL
  • Reports
  • Notifications
  • View Audit Logs
  • Configure C1 Settings
  • Comodo One Support
  • View Release Notes
  • Appendix 1 - C1 Versions
  • Appendix 2 - Charging For Managed Devices
  • About Comodo Security Solutions

Upgrade Secure Internet Gateway


Comodo Secure Internet Gateway is an advanced web-filter provides real-time protection against harmful websites and malware.

  • ‘Secure DNS Filtering – Gold’ is included as a free module with your C1 account
  • The 'Platinum' version includes additional security features and services
  • The trial version of Platinum is free for thirty days and can be added to your account at any time
  • You can upgrade to the paid version by purchasing a new license from the C1 console 
  • Alternatively, you can add Secure Internet Gateway - Platinum by linking this account to another Comodo account that already has a license. 

See the following sections for more help:

  • Comodo Secure Internet Gateway - Package Details
  • Upgrade to Secure Internet Gateway platinum

Comodo Secure Internet Gateway - Package Details


Feature

Gold

-Free -

Enterprises & MSPs

Platinum

Enterprises

(For C1 Enterprise customers)

Platinum

MSP

(For C1 MSP customers)

Real-time website filtering


Anycast DNS

Protection against advanced threats

Stop malicious domain requests and IP responses

Off-network protection

Customizable block pages

Fully customizable reports

Protect mobile devices (iOS and Android)

Use real-time threat intelligence from Comodo labs

Multi-office & roaming user protection

24 x 7 email support

Monitor & manage multiple companies


(Only for MSPs)

Create policies for internal IPs, subnets and individual sites

Monitor internal IPs

Encrypt all DNS traffic

Resolve virtual appliances to your sites.

 

Real-time website filtering

 

Bypass domains to internal DNS servers (needed for Active Directory sites)

Control DNS egress points of your networks by site and DNS server.



DNS Request Limits


Platinum License - Unlimited DNS requests.


Gold license - DNS requests capped at 300 K per month for the account.

  • Account = requests from all your endpoints/networks.
  • DNS requests are mainly used up by first-time requests to external sites. Subsequent requests for the same site are handled by the local cache until TTL expires.
  • Requests to the Comodo Secure Internet Gateway portal are not included in the 300 K limit.
After the 300 K limit is reached:
  • Existing policies and rules will continue to function, but you cannot edit them.
  • You cannot add new rules, policies or objects. Objects = networks, roaming agents and mobile agents.
  • The request count is reset to zero at the beginning of each month. You can then add and edit policy items and rules again.

Click here for more information about Comodo Secure Internet Gateway packages.


Upgrade to Platinum

  • Purchase a new license
  • Activate a license

Purchase a New License


New Platinum licenses can be purchased in the 'Store' interface:

  • Click 'Store' on the C1 menu bar
  • Locate the ‘Secure Internet Gateway’ tile:




  • Click 'Buy' or '30 Day Free Trial' depending on the version you want to add to Comodo One.
You are taken to the product order page. The example shown below is for the paid version.
  • Your username is pre-populated
  • Enter your Comodo One account password then click 'Login'




  • Click the 'Buy New' button if you selected a paid version.
  • This section is skipped for ‘Basic’ licenses. You will instead go straight to the customer information screen.



  • Enter or select the number of users you require. The per-user rate depends on the number of users
  • Select the subscription duration. The minimum license period is one month




  • Click 'Next' to continue to the customer information form:




  • Customer Information - Enter your company name, website and address details
  • Agree to the terms and conditions and click 'Next'
  • The next step is to confirm your order and enter payment details if you have opted for paid version. If you opted for the basic version then the process will jump straight to order summary.



     
  • Review your order and enter your payment details 
  • Click 'Next' 
  • Your order is submitted and subscription details displayed. You will receive a confirmation mail with the order details and license key.
  • The order summary page is shown after you order has been processed:




  • Click 'Print' to take a print of the order summary
  • Click 'Finish' to complete the purchase process

You can access Secure Internet Gateway from the C1 'Applications' menu after your order has been successfully processed. See the description at the end of this section if you need more help to open interface.


Activate a License


You can activate Secure Internet Gateway licenses in 'Management' > 'Applications'. The process is slightly different if you want to activate a license that was purchased via your CAM account.


All newly purchased licenses are activated immediately. Follow these steps only if your license is not active for some reason.

  • Click ‘Management' > ‘Applications’ on the C1 menu bar
  • Click the 'Secure Internet Gateway' tile
  • Click the ‘Subscriptions’ tab if not open already
  • Select the license you want to activate
  • Click ‘Activate Selected’

Activate a license in a linked account


You can activate licenses in linked accounts by logging in to the other account at the product order form. Note - You must first have linked an account and set it as default. See Comodo One License Account Details for help with this.
  • Click 'Store' on the C1 menu bar
  • Locate the ‘Secure Internet Gateway’ tile
  • Click 'Buy' or '30 Days Free Trial’:




  • You are taken to the order form
  • The username for the default account is pre-populated
  • Enter the password for the default account then click 'Login':



  • The next page shows Secure Internet Gateway licenses on your default account
  • Choose the license you want to use for this account and click 'Activate Selected'




  • The license will be activated.



You can access Secure Internet Gateway via the ‘Applications’ menu.


Open Comodo Secure Internet Gateway

  • Click 'Applications' > 'Secure Internet Gateway':



OR

  • Click 'Applications' > 'All Applications' > 'Open Module' on the 'Secure Internet Gateway' tile:




For more help to use Comodo Secure Internet Gateway, see https://help.comodo.com/topic-434-1-840-10755-Introduction-to-Comodo-Secure-Internet-Gateway.html.

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