• Introduction To Remote Monitoring And Management Module
  • Quick Start Guide
  • System Requirements
• Install RMM Administrative Console
  • Login To The RMM Administrative Console
• The RMM Administrative Console
• The Devices Interface
  • Apply Policies
  • Run Procedures
• The Sessions Interface
  • Support Sessions Interface – An Overview
  • Handle Support Sessions
    • Run Procedures From A Support Sessions
    • Use RMM Tools
      • Access Endpoints Through Remote Desktop Connection
      • Manage Autoruns
      • System Cleaner
      • Power Management
      • Manage Internet Browser Add-ons
      • Active Connections Manager
      • Restore A Client System
      • Hardware Monitor Tool
      • Unattended Technical Support
      • Access Command Prompt Window Of Client System
      • Manage Currently Running Processes
      • Obtain System Inventory Information
      • Transfer Files From / To Client System
• The Jobs Interface
  • Manage Jobs
  • Execute Jobs On Endpoints
• The Procedures Interface
  • Manage Procedures
  • Run Procedures On Endpoints
• The Policies Interface
  • Manage Policies
• Appendix – Issue Codes For Monitors
• About Comodo Security Solutions

The RMM Administrative Console

The Administrative Console is the nerve center of Remote Monitoring and Management (CRMM), allowing administrators to view details of monitored endpoints, create policies, automatically run procedures and more, on the endpoints.

 The console consists of the following main areas that can be selected from the drop-down menu near the top left - 'Devices', 'Jobs', 'Procedures' and 'Policies'.

Main Functional Areas

• Devices – View the list of monitored devices and manage them. You can run procedures and apply configuration policies on endpoints.
  

• Jobs – View the jobs that are completed, started and in progress. You can also stop the job from this interface.

• Procedures – Create procedures from a set of predefined actions such as 'System Restore', 'File Transfer', 'Shell Execute' and run them on endpoints

• Policies – Create policies and deploy them onto endpoints so as to generate service desk tickets if policies are violated.
  

Notification Icon

The notification icon at the top right of the interface blinks to alert the admin when an endpoint in session is disconnected or reconnected.

• Click on the icon to view the messages

The messages that are in bold indicate that they are not read.

• Click the 'Mark as read' link below the message window after viewing the messages

• Click the 'Clear' link to remove the messages from the window.

• Click on the notification icon again to close the message window.

About

Opens the 'About' dialog of RMM admin console that contains the version number, copyright information, license information and option to purchase and change the license key.

Help

Opens the online help guide main page. The RMM admin help guide contains detailed explanations of the functionality and usage of the application.