Find the desired product help

VirusScope Logs


  • Click 'Logs' in the XCS menu bar
  • Select 'VirusScope Events' from the drop-down at upper-left



  • Date & Time - When the event occurred.
  • Location – The installation path of the suspicious application
  • Malware Name – The malicious item that was detected.
  • Action - How VirusScope handled the malware. 
  • Reverse - VirusScope attempted to undo any changes made by the malicious item.
  • Quarantine - VirusScope placed the suspicious file in quarantine.
  • Detect - VirusScope observed malicious activity, but did not quarantine the file or reverse its changes.
  • Ask - VirusScope detected malicious activity and showed an alert. The alert asks whether you want to quarantine the file or reverse its changes. 
  • Status - Whether the action taken was a success or failure.
  • Alert - Click 'Related Alert' to view the notification generated by the event.

Note: VirusScope alerts are only shown if 'Do not show pop up alerts' is disabled in 'Settings' > 'Advanced Protection' > 'VirusScope'.


See VirusScope Configuration for more details.

  • Activities - Click 'Related Alert' to view the notification generated by the event. An example is shown below:



  • Export - Save the logs as a HTML file. You can also right-click inside the log viewer and choose 'Export'.
  • Open log file - Browse to and view a saved log file.
  • Cleanup log file - Delete the selected event log.
  • Refresh - Reload the current list and show the latest logs
  • Click any column header to sort the entries in ascending / descending order.