Comodo Help
Find the desired product help
Comodo Web Inspector

Comodo Web Inspector

Version 1.0

English

Print Help Download Help
The Administrative Interface > PCI Scanning > Web Inspector PCI Reports > Reporting False Positives
  • Introduction To Comodo Web Inspector
  • The Administrative Interface
    • Logging-in To The Administrative Interface
    • Adding Websites For Daily Blacklist Monitoring And Malware Scanning
    • Managing Websites In Web Inspector
      • Removing A Website From Daily Blacklist Monitoring And Malware Scanning
      • Viewing Last Scanned WI Reports
      • Adding The WI Logo To Your Website
      • Validating Your Website
      • General Website Configuration
        • Disabling / Enabling A Website
        • Changing WI Notification Recipient Email Address
        • Web Inspector Scan Reports
        • False Positives
        • Scanning Options
        • Adding Trust Logo To Your Website
    • Managing Your Account
      • Web Inspector Area
      • My Account
      • Help
      • Contacts
    • PCI Scanning
      • Starting Up With Web Inspector PCI Scanning Service
        • Introduction To The Interface
        • Running Your PCI Scan
        • Viewing Executive Report, Charts And Vulnerability Reports
        • Accessing The Self Assessment Questionnaire
      • PCI Scanning Service - Infrastructure
      • PCI Scan
        • Overview
        • List Of Devices
        • How To Create A New Device
        • Devices Management
        • Start Scanning
        • Viewing A Dashboard Summary Of Scan Results
        • Viewing Executive Report, Charts And Vulnerability Reports
      • Internal Scanning
        • How To Add A New Device
        • Internal Devices Management
        • How To Install The Agent
        • Configuring The Agent
        • Using The Agent - Main Menu
          • HackerGuardian Agent
          • Network Configuration
          • Select A Device For Session Profile
          • Diagnostic Console
          • Shutdown System
        • Start Device Scanning
        • Viewing A Dashboard Summary Of Scan Results
        • View Reports And Statistics
      • Account Preferences And Scan Settings
        • My Account Area
        • Configure Email Alert And Global Alert Options
        • Custom Settings
        • PCI Settings
      • Scheduled Scans
        • Adding A New Scan Schedule
      • Web Inspector PCI Reports
        • Viewing Scan Reports
          • Filtering Options
        • Executive Report
        • Charts Page
        • Vulnerability Report
        • Mitigation Plan
        • Reporting False Positives
        • Downloading Reports Pack
        • Tracking Status Of Submitted False Positives
      • Purchasing Additional IP Packs
    • Web Inspector PCI FAQs
      • Web Inspector PCI Services - General FAQ
      • Web Inspector PCI Services - Technical FAQ
      • PCI FAQ
  • About Comodo Security Solutions

Reporting False Positives

 

A false positive exists when Web Inspector PCI  incorrectly detects a Security Hole (vulnerability with a CVSS base score greater than 4.0) or if compensating controls exist elsewhere in the network's security infrastructure to offset or nullify the vulnerability.


Administrators have the ability to submit suspected false positives to Comodo from with the security advisory itself (see below)




If you think this is a legitimate false positive, click the 'Report as False Positive' link or here 'link' shown above. This will open the false positive reporting dialog. (shown below).




  • Next, check the box 'You confirm that this security item is a false positive and has been fully patched/fixed on your server'.
  • Important - administrators must include information in the text box detailing the patch or compensating control that they have deployed. If this space is left blank then the request will be automatically rejected
  • Click 'Save' to submit the report to the Web Inspector PCI technicians for analysis and verification. The advisory will contain the following message to indicate that your submission is under review:

Our support team will review the information provided to ensure it is satisfactory.


The administrator can check the status of the submitted false positive at any time. Click here for more details.


If Confirmed as false positive by our technicians - This security hole will no longer count against your IP address/Domain. Genuine false positives are automatically removed from the list of security holes from which your PCI report is derived.


Your Host Compliancy Status  will be automatically updated in your Executive Report. - You do not need to run another scan.


For example - If this false positive represented the only security hole on your host, then your PCI report will change from 'Not Compliant' to 'Compliant' and you can immediately download it.

Our Products
  • Free Antivirus
  • Free Internet Security
  • Website Malware Removal
  • Free Anti-Malware
  • Anti-Spam (Free Trial)
  • Windows Antivirus
  • Antivirus for Windows 7
  • Antivirus for Windows 8
  • Antivirus for Windows 10
  • Antivirus for MAC
  • Antivirus for Linux
  • Free Endpoint Security
  • Free ModSecurity
  • Free RMM
  • Free Website Malware Scanner
  • Free Device Manager for Android
  • Free Demo
  • Network Security
  • Endpoint Protection
  • Antivirus for Android
  • Comodo Antivirus
  • Wordpress Security
Cheap CDN
  • Bootstrap CDN
  • Semantic UI CDN
  • Jquery CDN
  • CDN Plans
  • CDN
  • Free CDN
Enterprise
  • Patch Management Software
  • Patch Manager
  • Service Desk
  • Website Down
  • Endpoint Protection Solutions
  • Website Security Check
  • Remote Monitoring and Management
  • Website Security
  • Device Manager
  • ITSM
  • CRM
  • MSP
  • Android Device Manager
  • MDR Services
  • EDR Services
  • Ransomware Prevention
  • Managed IT Support Services
  • EDR
Free SSL Certificate
Support Partners Terms and Conditions Privacy Policy

© Comodo Group, Inc. 2023. All rights reserved.