Create New User, Security Manager, Endpoint Manager

Create New User Accounts

You can add new accounts using any of the following methods:

Manually add users. Add individual users to EM

Click 'Users' > 'User List' > 'Create User' to start this process

You need to specify their name, email address, the company they belong to, and their EM role

See Manually Add Users if you need help with this.

Import users from .csv file. Import a list of users from a comma separated values file.

Click 'Users' > 'User Import' to start this process

The file should contain the following, separated values: 'Username' (mandatory), 'Email address' (mandatory) and 'Phone number' (optional)

The file should not contain column headers and each line should contain a single user

Users are assigned the role you specify in the import dialog.

See Import Users from a CSV File if you need help with this.

New users will receive an enrollment mail which requests they activate their account and set their password.

You can also bulk enroll users and Windows endpoints from Active Directory (AD) group policy. See Bulk Enrollment of Devices and 'Import User Groups from LDAP' for more details.

Comodo Dragon customers - Staff added in the CD interface are automatically added as users in EM.

See https://help.comodo.com/topic-457-1-981-14319-Manage-Admins,-Staff-and-Roles.html if you need help to add staff/ manage roles in CD.

Comodo One customers - Staff added in the C1 interface are automatically added as users in EM.

See https://help.comodo.com/topic-289-1-716-8482-Managing-Administrators-and-Roles.html if you need help to add staff/ manage roles in C1.

Device licenses: User devices can only be enrolled after the user has been added to the system.

Each device license covers one device per user

You need an additional license for each mobile device or endpoint you add for the same user. You can purchase additional licenses from the Comodo website if required. See View and Manage Licenses for more details.

The following sections explain how to:

Manually add users

Import users from a CSV file

Endpoint Manager

Endpoint Manager Administrator Guide 7.2

English

Create New User Accounts