Find the desired product help

Discovered Devices


    Click 'Network Management' > 'Devices' > 'Discovered Devices'
      • This is the results screen for devices found by the discovery scans. Discovery scans help identify all devices connected to a specific IP range or AD domain.

      • You can configure and run a discovery scan in 'Network Management' > 'Discoveries'. Click here if you want help on this.

      Open Discovered Devices

        • Click 'Network Management' > 'Devices' > 'Discovered Devices'
          • Select a company or a group to view discovered devices assigned to that group
          Or
          • Select 'Show all' to view every discovered device




          Column Heading

          Description

          Device Name

          The label assigned to the device by the user.

          •   - Endpoint Manager has not seen this device before. 'New' devices can be enrolled to EM if required.
          • Alternatively, select the device and click 'Manage Device over SNMP' if it is a printer, router etc.
          • Select a device and click 'Mark as read' to remove the 'New' tag.
          • Click a device name to open its details screen.

          Device Type

          The category to which the device belongs. For example, endpoint, router, printer and so on. The icon indicates the device's category.

           Discovery Type  The kind of discovery scan by which the device was identified. The possible types are:
          • Active Directory
          • Network
          • SNMP

          IP Address

          The unique network address of the device.

          MAC Address

          The address of the machine's network card.

          Last Discovery Date

          Date and time the device was most recently identified.

          First Discovery Date

          Date and time when the device was first identified.

          Last Found By

          The discovery scan task that most recently identified the device.

          • Click the task name to view its details

          Customer

          The company that owns/controls the target network.

          Device Group

          The group to which the device is assigned.

          Controls

          Discover Now

          Select a discovery scan task then click this button to run the associated discovery scan.

          Manage Device over SNMP

          Select a SNMP device and move to 'Managed Devices' for applying network profiles.

          Mark as read

          Removes the 'New' status of selected devices.

          Change Device Type

          Update device category type.

          Delete Device

          Remove selected devices from the list.

          Export

          Save discovered devices as a CSV file


          • Use the funnel on the right to filter devices by name, customer, IP address and more.

          The interface lets you:


          Run a Discovery Scan

          • You can also run existing scans from the results screen ('Network Management' > 'Devices' > 'Discovered Devices')

          Run a scan

          • Click 'Network Management' > 'Devices'
          • Click the 'Discovered Devices' tab
          • Click the 'Discover Now' button above the table:




          • Discovery - Select the pre-configured discovery task you want to run.
          • Enter the first few letters of the scan name and select from the suggestions
          • Skip if probe device is offline - Will abandon the scan if the probe device(s) are not available.
          • The command is queued if this option is not selected. The scan will start once the probe device comes online.
          • Click 'Discover' to run the scan. The scan will run for ten minutes and report all discovered devices found at the end of this period. If selected, the SNMP scan will run simultaneously.
          • You can see discovered devices in 'Network Management' > 'Devices' > 'Discovered Devices'.
          • Results include SNMP, managed and unmanaged devices. Managed devices = already enrolled to Endpoint Manager. Unmanaged = not enrolled to Endpoint Manager.


          Manage SNMP Devices

          • Endpoint Manager is capable of detecting SNMP devices in a discovery scan. You should have enabled SNMP detection when setting up the scan.
          • The SNMP feature provides simple management of devices which don’t run a supported operating system (Windows, Mac, Linux etc). SNMP devices are usually items like UPS, printers, routers, switches etc.
          • You can apply a simple network profile to these devices which alerts you if the device has been powered on or off for a certain period of time.


          Move SNMP devices for management

          • Click 'Network Management' > 'Devices'
          • Click the 'Discovered Devices' tab
          • Select a company or a group to view the list of devices identified in that group
          Or
          • Select 'Show all' to view every discovered device
          • Select an SNMP compliant device then click 'Manage Device over SNMP'



          • You can move one device at a time
          • A confirmation message is shown:


          Mark Recognized Devices as Known Devices

          • Unmanaged devices identified for the first time are marked 'New'.
          • After enrolling devices you may want to remove the 'New' tag.
          • If you remove the 'New' tag the device will not be flagged as new in subsequent scans.

          Mark new devices as known

          • Click 'Network Management' > 'Devices'
          • Click the 'Discovered Devices' tab
          • Select a company or a group to view the list of devices identified in that group
          Or
          • Select 'Show all' to view every discovered device
          • Select the new devices that are to be marked as known devices and click 'Mark as read'.




          • Click 'OK' in the confirmation dialog. The 'New' tag beside the device will disappear

          Change Device Type


          You can change the device category in case it was detected incorrectly after a scan.

          • Click 'Network Management' > 'Devices'
          • Click the 'Discovered Devices' tab
          • Select a company or a group to view the list of devices identified in that group

          Or

          • Select 'Show all' to view every discovered device
          • Select the devices that you want to change the category




          • Select the device type from the drop-down




          • Click 'Change'

          The category will change with appropriate icon in the device type column.


          Remove Selected Devices from the 'Discovered Devices' list

          • Click 'Network Management' > 'Devices'
          • Click the 'Discovered Devices' tab
          • Select a company or a group to view the list of devices identified in that group
          Or
          • Select 'Show all' to view every discovered device
          • Select the devices to be removed and click 'Delete Device'.




          • Click 'Delete' in the confirmation dialog. The device will be removed from the list.
          • If a deleted device is discovered again in subsequent scans, it will be shown as a new device.

          Export Discovered Devices List

          • Click 'Network Management' > 'Devices' > ‘Discovered Devices’
          • Click the 'Export' button above the table then choose 'Export to CSV':




          • The CSV file will be available in 'Dashboard' > 'Reports'