Find the desired product help

Create Device Groups


  • Placing devices into a group lets you run actions and apply profiles to multiple devices at once.
  • OS-specific profiles will be automatically applied to relevant devices.

Add a new device group

  • Click 'Devices' > 'Device List'
  • Click the 'Group Management 'tab
    • Select a customer/department on the left (CD MSP and C1 MSP customers only)
      • Click the 'Create Group' button
      • MSP customers can also place their mouse over the customer name and click the '+' sign that appears:




      The 'Add Group' interface will open.





      'Add Group' dialog - Table of Parameters

      Form Element

      Description

      Name

      Create a label to identify the group.

      Customer

      The parent customer of the group. The customer to which the group belongs.

      • If you already selected a customer on the left then this field is pre-populated. You cannot edit this field.
      • If you selected 'Show All' then you need to choose a parent customer for the group. 
      • Type first few letters of the customer name and select the customer from the options 

      Devices

      Choose devices which will be members of the group.

      • Type the first few letters of the device name and select from the suggestions.
      • Repeat the process to add more devices.
      • Note - You can only add devices which are enrolled to the parent customer.

      Tip: You can add devices at a later stage too.

      • Fill the details and click 'Add'.

      The new group will be created under the customer. You can add or remove devices and manage profiles applied to the devices in the group at any time. See Edit a Device Group for more details.



      • Repeat the process to add more groups.
      • The new groups will be listed for the selected customer/department. The added groups will also be listed in the hierarchical structure on the left for the customer/department.