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Enroll Android Devices

 

  • After you have completed the setup process, Endpoint Manager will send an email to your users containing device enrollment instructions.
  • Users should open the mail on the device itself.

Android device enrollment involves two steps:


      Step 1 - Download and Install the communication client

      • Open the mail on the device you want to enroll
      • Tap the link in the mail to start the enrollment wizard
      • Tap the 'Get it on Google Play' button:




        • Download and install the client software from Google Play


        Step 2 - Configure the communication client

         

        The next step is to configure the client to connect to Endpoint Manager. There are two ways to do this:

        Automatic Configuration

        • After installation in step 1, go back to the device enrollment page and tap the 'Enroll' button under 'Step 2':





        The client is automatically configured and the End User License Agreement screen appears.

        Manual Configuration


        Users can manually configure the communication client to connect to Endpoint Manager by entering the server settings and token string (aka PIN). You can find these items on the enrollment page:





        Manually configure the client

        • Open the client by tapping the client icon on your device.
        • This starts the client configuration wizard. Enroll the device by entering the server settings and unique token. 

        Server Settings




        • Server URL – The server URL is listed on the enrollment page as described above.
        • Server port - The server port is also listed on the enrollment page. Default = 443.
        • Tap the 'Connect' button. The 'Login' screen will open

        Log in to the Console

         

        There are two ways to login to the console:

        OR

         

        Enter the token from the enrollment page 

        • Open the communication client 
        • Open the 'Pin Code' tab: 

         

         

        • Enter the token from the enrollment page as the PIN
        • Tap 'Login' then agree to the EULA

        Domain username and password

        • Open the communication client
        • Open the 'AD Credentials' tab


        Prerequisite: Enrollment of user devices using their Active Directory (AD) credentials requires:

        • The AD server to be integrated with EM
        • The users to be imported from AD to EM

        See Import User Groups from LDAP for more details on this process.






        • Enter the username and password you use to login to your network domain
        • Tap the 'Login' button  


        End User License Agreement


        The EULA screen will appear.




        • Scroll down then click the 'I ACCEPT' button

        This starts the client activation screen. Activation requires the client is given some privileges:

          • Tap 'Activate'.





        The Endpoint Manager shows the Notifications of Viloated Policies and Required Permission

        • Click 'Enable' to activate them




        The communication client home screen opens:





        The device is now enrolled to EM. A security profile will be applied to the device as follows:

        • If no profiles are defined for the user then the default Android profile(s) will be applied to the device. See Manage Default Profiles for more details.

        The device can now be remotely managed from the EM console.