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Update the Details of a User


  • Click 'Users' > 'User List'
  • Click the name of a user
  • Click the 'Edit' button

The 'User Details' pane lets you update the username, email address and phone number of a user. You can also view devices associated with the user and send them a password recovery email.


Note: The 'Edit' option is only available for users added in the Endpoint Manager interface. It is not available for users that were added via the CD or C1 portals. Those users must be edited only in the CD or C1 portal. All changes will be reflected in the EM interface.

Update the details of a user

  • Click 'Users' > 'User List'
  • Click on the user whose details you want to update.

The user details screen will open.

  • Click the 'User Info' link and then the 'Edit' button   at the top right.



  • Update the username, email address of the user and the phone number as required.
  • Click 'Save' at the top for your changes to take effect
The role assigned to the user is displayed under 'Roles'.

  • Click the role name to change the role if required.