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Endpoint Manager

Endpoint Manager

Endpoint Manager Administrator Guide 7.2

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Security > Endpoint Security Status > Run Antivirus And/or File Rating Scans On Devices
  • Introduction To Endpoint Manager
    • Key Concepts
    • Best Practices
    • Quick Start
    • Login Into The Admin Console
  • The Admin Console
  • The Dashboard
  • Devices And Device Groups
    • Manage Device Groups
      • Create Device Groups
      • Edit A Device Group
      • Assign Configuration Profiles To A Device Group
      • Remove A Device Group
      • Run Procedures On Customer Groups
    • Manage Devices
      • Add New Devices
      • Manage Windows Devices
        • View And Edit Device Name
        • View Summary Information
        • View Hardware Information
        • View Network Information
        • View Maintenance Windows Associated With Device
        • View And Manage Profiles Associated With A Device
        • View And Manage Applications Installed On A Device
        • View The Files On A Device
        • View Exported Configurations And Import Profiles
        • View MSI Files Installed On A Device Through Endpoint Manager
        • View And Manage Patches For Windows And 3rd Party Applications
        • View Antivirus Scan History
        • View And Manage Device Group Memberships
        • View Device Logs
      • Manage Mac OS Devices
        • View And Edit Mac OS Device Name
        • Summary Information Of Mac Device
        • View Installed Applications
        • View Quarantined Files On Mac OS Device
        • View And Manage Profiles Associated With A Device
        • View Packages Installed On A Device Through Endpoint Manager
        • View And Manage Device Group Memberships
        • View Mac Device Logs
      • Manage Linux Devices
        • View And Edit Linux Device Name
        • Summary Information Of Linux Device
        • View Network Information Of A Linux Device
        • View And Manage Profiles Associated With A Linux Device
        • View Linux Packages Installed On A Device Through Endpoint Manager
        • View And Manage Device Group Memberships
      • Manage Android Devices
        • View And Edit Device Name
        • View Summary Information
        • Manage Installed Applications
        • View And Manage Profiles Associated With A Device
        • View Sneak Peek Pictures To Locate Lost Devices
        • View The Location Of The Device
        • View And Manage Device Group Memberships
      • Manage IOS Devices
        • View And Edit Device Name Of An IOS Device
        • View Summary Information Of An IOS Device
        • View Applications Installed On An IOS Device
        • View And Manage Profiles Associated With An IOS Device
        • View The Location Of An IOS Device
        • View And Manage Group Memberships Of An IOS Device
      • View User Information
      • Remove A Device
      • Remote Management Of Windows And Mac OS Devices
        • Transfer Items To / From The Remote Computer
      • Remotely Manage Folders And Files On Windows Devices
      • Manage Processes On Remote Windows Devices
      • Manage Services On Remote Windows Devices
      • Use The Command Prompt On Remote Windows Devices
      • Apply Procedures To Windows And Mac Devices
      • Remotely Install And Manage Packages On Windows Devices
      • Remotely Install Packages On Mac OS Devices
      • Remotely Install Packages On Linux Devices
      • Send Enrollment Link To IOS Devices
      • Install Apps On Android/iOS Devices
      • Generate An Alarm On Android Devices
      • Remotely Lock Mobile And Mac OS Devices
      • Wipe Selected Mobile And Mac Devices
      • Assign Configuration Profiles To Selected Devices
      • Set / Reset Screen Lock Password For Mobile Devices
      • Update Device Information
      • Send Text Messages To Mobile Devices
      • Restart Selected Windows Devices
      • Shutdown Windows Devices
      • Wake Offline Device
      • Change A Devices Owner
      • Change The Ownership Status Of A Device
      • Add Custom Notes And Tags On Devices
      • Generate Device List Report
    • Bulk Enrollment Of Devices
      • Enroll Windows, Mac OS And Linux Devices By Installing The Communication Client
        • Enroll Windows Devices Via AD Group Policy
        • Enroll Windows, Mac OS And Linux Devices By Offline Installation Of Agent
        • Enroll Windows Devices Using Auto Discovery And Deployment Tool
      • Enroll The Android And IOS Devices Of AD Users
    • Download And Install The Remote Control Tool
  • Users And User Groups
    • Manage Users
      • Create New User Accounts
        • Manually Add Users
        • Import Users From A CSV File
      • Enroll User Devices For Management
        • Enroll Android Devices
        • Enroll IOS Devices
        • Enroll Windows Endpoints
        • Enroll Mac OS Endpoints
        • Enroll Linux OS Endpoints
      • View User Details
        • Update The Details Of A User
      • Assign Configuration Profiles To A Users Devices
      • Remove A User
      • Generate New Password For A User
      • Reset Two Factor Authentication Token For A User
      • Run Procedures On User Devices
    • Manage User Groups
      • Create A New User Group
      • Edit A User Group
      • Assign Configuration Profiles To A User Group
      • Remove A User Group
      • Run Procedures On Group Devices
    • Configure Role Based Access Control For Users
      • Create A New Role
      • Manage Permissions And Users Assigned To A Role
      • Remove A Role
      • Manage Roles Assigned To A User
  • Configuration Templates
    • Create Configuration Profiles
      • Profiles For Android Devices
      • Profiles For IOS Devices
      • Profiles For Windows Devices
        • Create Windows Profiles
          • Associated Devices Settings
          • Antivirus Settings
          • Communication Client And Xcitium Client - Security Application Update Settings
          • File Rating Settings
          • Firewall Settings
          • HIPS Settings
          • Containment Settings
          • Maintenance Window Settings
          • VirusScope Settings
          • Global Proxy Settings
          • Client Proxy Settings
          • Agent Discovery Settings
          • Communication Client And Xcitium Client - Security Application UI Settings
          • Logging Settings
          • Client Access Control
          • External Devices Control Settings
          • Monitors
          • Procedure Settings
          • Remote Control Settings
          • Remote Tools Settings
          • Miscellaneous Settings
          • Script Analysis Settings
          • Data Loss Prevention Settings
          • Patch Management Settings
          • Performance Settings
        • Import Windows Profiles
      • Profiles For Mac OS Devices
        • Create A Mac OS Profile
          • Antivirus Settings For Mac OS Profile
          • Certificate Settings For Mac OS Profile
          • Restrictions Settings For Mac OS Profile
          • VPN Settings For Mac OS Profile
          • Wi-Fi Settings For Mac OS Profile
          • Remote Control Settings For Mac OS Profile
          • External Device Control Settings For Mac OS Profile
          • Valkyrie Settings For MacOS Profile
          • Procedure Settings For Mac Profiles
          • Monitor Settings For Mac OS Profile
      • Profiles For Linux Devices
        • Create A Linux Profile
          • Antivirus Settings For Linux Profile
          • Communication Client And Comodo Client - Security Application Update Settings For Linux Profile
          • User Interface Settings For Linux Profile
          • Logging Settings For Linux Profile
          • Clients Access Control Settings For Linux Profile
          • Valkyrie Settings For Linux Profile
    • View And Manage Profiles
      • Export And Import Configuration Profiles
      • Clone A Profile
    • Edit Configuration Profiles
    • Manage Default Profiles
    • Manage Alerts
      • Create A New Alert
      • Edit / Delete An Alert
    • Manage Procedures
      • View And Manage Procedures
      • Create A Custom Procedure
      • Combine Procedures To Build Broader Procedures
      • Review / Approve / Decline New Procedures
      • Add A Procedure To A Profile / Procedure Schedules
      • Import / Export / Clone Procedures
      • Change Alert Settings
      • Apply Procedures To Devices
      • Edit / Delete Procedures
      • View Procedure Results
    • Manage Monitors
      • Create Monitors And Add Them To Profiles
        • Monitors For Windows Devices
        • Monitors For Mac OS Devices
      • View And Edit Monitors
    • Data Loss Prevention Rules
      • Create DLP Discovery Rules And Add Them To Profiles
      • View And Edit DLP Discovery Rules
      • Create DLP Monitoring Rules And Add Them To Profiles
      • View And Edit DLP Monitoring Rules
  • Security
    • Endpoint Security Status
      • Run Antivirus And/or File Rating Scans On Devices
      • Handle Malware On Scanned Devices
      • Update Virus Signature Database On Windows, Mac OS And Linux Devices
    • Security Events
      • View Security Events By Time
      • View Security Events By Files
      • View Security Events By Device
      • View Android Threat History
    • View And Manage Blocked Threats
    • View And Manage Quarantined Threats
    • View Contained Threats
    • HIPS Events
    • Firewall Events
    • View And Manage Autorun Alerts
    • Manage File Trust Ratings On Windows Devices
      • File Ratings Explained
    • View List Of File Verdicts
    • View History Of External Device Connection Attempts
    • Data Loss Prevention Scans
      • DLP Logs
      • DLP Quarantined Files
  • Network Management
    • Create And Run Network Discovery Tasks
    • Manage Profiles For Network SNMP Devices
    • Manage Network Devices
      • Manage SNMP Devices
        • SNMP Device Details Interface
      • Discovered Devices
    • Manage Network Monitors
  • Application Store
    • IOS Apps
      • Add IOS Apps And Install Them On Devices
      • Manage IOS Apps
    • Android Apps
      • Add Android Apps And Install Them On Devices
      • Manage Android Apps
    • Windows Apps
      • Install Windows Apps On Devices
  • Applications
    • View Applications Installed On Android And IOS Devices
      • Blacklist And Whitelist Applications
    • Patch Management
      • Manage OS Patches On Windows Endpoints
      • Install 3rd Party Application Patches On Windows Endpoints
        • EM Supported 3rd Party Applications
    • View And Manage Applications Installed On Windows Devices
      • Uninstall A Windows Application From Selected Devices
      • Uninstall A Windows Application From All Devices
    • Vulnerability Management
  • License Management
    • Manage Your Licenses
    • Manage License Allocation
    • Bill Forecast
  • Configure Endpoint Manager
    • Email Notifications, Templates And Custom Variables
      • Configure Email Templates
      • Configure Email Notifications
      • Create And Manage Custom Variables
      • Create And Manage Registry Groups
      • Create And Manage COM Groups
      • Create And Manage File Groups
      • View And Manage Pattern Variables
      • View And Manage Keyword Groups
    • Endpoint Manager Portal Configuration
      • Import User Groups From LDAP
      • Configure Communication And Security Client Settings
      • Configure The EM Android Client
        • Configure Android Client General Settings
        • Configure Android Client Antivirus Settings
      • Add Apple Push Notification Certificate
      • Configure Windows Clients
        • Configure Communication Client Settings
        • Configure Client Security Settings
      • Manage Endpoint Manager Extensions
      • Configure Endpoint Manager Reports
      • Device Removal Settings
      • Account Security Settings
      • Set-up Administrators Time Zone And Language
      • Configure Audit Log Settings
    • Integrate Apple Business Manager With Endpoint Manager
      • Link Endpoint Manager With Apple Business Manager
      • Manage Apple Business Manager Devices
      • Manage Apple Business Manager Profiles
      • Configure Apple Business Manager Notifications
    • View Version And Support Information
  • Appendix 1a - Endpoint Manager Services - IP Nos, Host Names And Port Details - EU Customers
  • Appendix 1b - Endpoint Manager Services - IP Nos, Host Names And Port Details - US Customers
  • Appendix 2 - Endpoint Manager License Types
  • Appendix 3 - Pre-configured Profiles
  • About Comodo Security Solutions

Run Antivirus and/or File Rating Scans on Devices

 

  • Click 'Security' > 'Endpoint Security Status.'
  • The interface lets you run virus and file rating scans on Android, Mac OS, Windows and Linux devices.


Note: The scans interface lets you manage on-demand scans only. For automated scans, please create a scan schedule in a configuration profile then push it to selected devices/groups. See Create Configuration Profiles for more details.


Launch an on-demand scan. 

  • Click 'Security' on the left then select 'Endpoint Security Status'.
  • Select on a company name or a group to view their devices

Or

  • Select 'Show All' to view all devices enrolled to EM
      • Select the devices you wish to scan
        • Choose a scan type from the 'Scan' drop-down
        • The scan command will sent to the target devices and the scan will commence immediately.

        Tip: You can access filters by clicking the funnel icon at the top right. For example, you may want to display only devices with Last Scan States of 'Unknown', 'Scan Failed' and 'Scan Canceled'.


        The scan types available depend on the OS of the selected device(s). The scan type defines the areas to be scanned on the selected device(s). The following sections explain the scan process for: 

        • Android Devices (Quick Scan, Full Scan, SD Card Scan)
        • Windows Devices (Quick Scan, Full Scan, Quick Rating Scan)
        • Mac OS Devices (Quick Scan, Full Scan)
        • Linux Devices (Quick Scan, Full Scan)

        Android Devices

        • Click 'Scan' and choose the scan type from the drop-down to select the area to be scanned on the device.



        The available scan profiles are:

        • Antivirus Quick Scan - Scans critical areas of the device which are highly prone to attack from viruses, rootkits and other malware. Areas scanned include RAM, hidden services and other significant areas like system files. These areas are of great importance to the health of the device so it is essential to keep them free of infection.
        • Antivirus Full Scan - Scans all folders/files in both the system internal memory and the SD card.
        • SD Card Scan - Scans all folders/files in the Secure Digital (SD) memory card mounted on the device.

        The scan command will be sent to the selected device(s) and the scan status will be displayed in the 'Last Scan State' column for each device.

        • If you want to terminate the scan, choose the devices and click 'Stop Scan' from the options at the top.
        • If malware is found after the scan then the 'Last Scan State' will say 'Infected'. Infections identified after the scan will be treated according to settings in 'Settings' > 'Portal Set-Up' >Android Client Configuration' > 'Antivirus'. See Configure Android Client Antivirus Settings for more details.
        • If 'Manual control' is chosen, then you have the option to uninstall or ignore from the 'Current Malware List'. See View and Manage Identified Malware for more details.
        • You can also choose to uninstall or ignore the identified malware by clicking the respective buttons at the top. See Handle Malware Identified on Scanned devices section for more details.


        Windows Devices

        • Click 'Scan' and choose the scan type from the drop-down to select the area to be scanned on the device.




        The available scan types/profiles are:

        • Antivirus Quick Scan - Scans critical areas of the device which are highly prone to attack from viruses, rootkits and other malware. Areas scanned include. Areas scanned include include system memory, auto-run entries, hidden services, boot sectors and other significant areas like important registry keys and system files. These areas are of great importance to the health of each computer so it is essential to keep them free of infection.
        • Antivirus Full Scan - Scans every local drive, folder and file on each computer. Any external devices like USB drives, digital camera and so on are also scanned.
        • Quick Rating Scan - Runs a cloud-based assessment of files on the device to determine the trust rating of each file. The 'Quick' rating scan checks commonly infected areas and memory.
        Files are rated as:
        • Trusted - the file is safe
        • Unknown - the trustworthiness of the file could not be assessed
        • Bad - the file is unsafe and may contain malicious code
        The scan command will be sent to the selected device(s) and the scan status will be displayed in the 'Scan State' column for each device.
        • If you want to terminate the scanning on selected devices, choose the devices and click 'Stop Scan' from the options at the top.
        • If malware is found on completion of scan the Scan State will indicate 'Viruses Found'. You can choose to uninstall, ignore, delete the identified malware or to move them to quarantine at the endpoint for later analysis. See Handle Malware Identified from Scanned devices for more details.
        • Items moved to quarantine are encrypted and saved in the endpoint itself, so that they are isolated from the rest of the system.
        • You view the quarantined items from the 'Quarantine' interface. The Quarantine interface allows you to:
        • Delete an item, if it is identified as malicious
        • Restore the file to its original location on the endpoint if the item is a false-positive. You can also rate a file as 'Trusted' to restore it to the endpoint. Doing so will effectively white-list the file by giving it a 'Trusted' rating in the local XCS database.
        • See View and Manage Quarantined Items for more details.

        Mac OS Devices

        • Click 'Scan' and choose the scan type from the drop-down to select the area to be scanned on the device.




        The available scan profiles are: 

        • Antivirus Quick Scan - Scans important operating system files and folders including system memory, auto-run entries, hidden services.
        • Antivirus Full Scan - Scans every local drive, folder and file on your system including external devices, storage drives, digital cameras. 

        The scan command will be sent to the selected device(s) and the scan status will be displayed in the 'Last Scan State' column for each device.

        • If you want to terminate the scan on certain devices, choose the devices and click 'Stop Scan' from the options at the top.
        • If malware is found on completion of scan the Last Scan State will indicate 'Viruses Found'. You can choose to uninstall, ignore, delete the identified malware or to move them to quarantine at the endpoint for later analysis. See Handle Malware Identified from Scanned devices for more details.
        • Items moved to quarantine are encrypted and saved in the device itself, so that they are isolated from the rest of the system.
        • You view the quarantined items from the 'Quarantine' interface. The Quarantine interface allows you to:
        • Delete an item, if it is identified as malicious
        • Restore the file to its original location at the endpoint if the item is a false-positive.
        • See View and Manage Quarantined Items for more details.

        Linux Devices

        • Click 'Scan' and choose the scan type from the drop-down menu:



        • Antivirus Quick Scan - Scans important areas which are frequently targeted by malware. Areas scanned include system memory, important registry keys, auto-run entries, operating system folders and hidden services.
        • Antivirus Full Scan - Scans every local drive, folder and file on your system. Connected devices like USB sticks and external drives are also scanned.
        The status of current, or previous, scans is shown in the 'Last Scan State' column.
        • Terminate a scan - Select target devices then click 'Stop Scan' from the options at the top.
        • 'Viruses Found'- You can uninstall, ignore, quarantine or delete the identified malware. See Handle Malware Identified from Scanned devices for more details.
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