Endpoint Manager

• Introduction To Endpoint Manager
  • Key Concepts
  • Best Practices
  • Quick Start
  • Login Into The Admin Console
• The Admin Console
• The Dashboard
• Devices And Device Groups
  • Manage Device Groups
    • Create Device Groups
    • Edit A Device Group
    • Assign Configuration Profiles To A Device Group
    • Remove A Device Group
    • Run Procedures On Customer Groups
  • Manage Devices
    • Add New Devices
    • Manage Windows Devices
      • View And Edit Device Name
      • View Summary Information
      • View Hardware Information
      • View Network Information
      • View Maintenance Windows Associated With Device
      • View And Manage Profiles Associated With A Device
      • View And Manage Applications Installed On A Device
      • View The Files On A Device
      • View Exported Configurations And Import Profiles
      • View MSI Files Installed On A Device Through Endpoint Manager
      • View And Manage Patches For Windows And 3rd Party Applications
      • View Antivirus Scan History
      • View And Manage Device Group Memberships
      • View Device Logs
    • Manage Mac OS Devices
      • View And Edit Mac OS Device Name
      • Summary Information Of Mac Device
      • View Installed Applications
      • View Quarantined Files On Mac OS Device
      • View And Manage Profiles Associated With A Device
      • View Packages Installed On A Device Through Endpoint Manager
      • View And Manage Device Group Memberships
      • View Mac Device Logs
    • Manage Linux Devices
      • View And Edit Linux Device Name
      • Summary Information Of Linux Device
      • View Network Information Of A Linux Device
      • View And Manage Profiles Associated With A Linux Device
      • View Linux Packages Installed On A Device Through Endpoint Manager
      • View And Manage Device Group Memberships
    • Manage Android Devices
      • View And Edit Device Name
      • View Summary Information
      • Manage Installed Applications
      • View And Manage Profiles Associated With A Device
      • View Sneak Peek Pictures To Locate Lost Devices
      • View The Location Of The Device
      • View And Manage Device Group Memberships
    • Manage IOS Devices
      • View And Edit Device Name Of An IOS Device
      • View Summary Information Of An IOS Device
      • View Applications Installed On An IOS Device
      • View And Manage Profiles Associated With An IOS Device
      • View The Location Of An IOS Device
      • View And Manage Group Memberships Of An IOS Device
    • View User Information
    • Remove A Device
    • Remote Management Of Windows And Mac OS Devices
      • Transfer Items To / From The Remote Computer
    • Remotely Manage Folders And Files On Windows Devices
    • Manage Processes On Remote Windows Devices
    • Manage Services On Remote Windows Devices
    • Use The Command Prompt On Remote Windows Devices
    • Apply Procedures To Windows And Mac Devices
    • Remotely Install And Manage Packages On Windows Devices
    • Remotely Install Packages On Mac OS Devices
    • Remotely Install Packages On Linux Devices
    • Send Enrollment Link To IOS Devices
    • Install Apps On Android/iOS Devices
    • Generate An Alarm On Android Devices
    • Remotely Lock Mobile And Mac OS Devices
    • Wipe Selected Mobile And Mac Devices
    • Assign Configuration Profiles To Selected Devices
    • Set / Reset Screen Lock Password For Mobile Devices
    • Update Device Information
    • Send Text Messages To Mobile Devices
    • Restart Selected Windows Devices
    • Shutdown Windows Devices
    • Wake Offline Device
    • Change A Devices Owner
    • Change The Ownership Status Of A Device
    • Add Custom Notes And Tags On Devices
    • Generate Device List Report
  • Bulk Enrollment Of Devices
    • Enroll Windows, Mac OS And Linux Devices By Installing The Communication Client
      • Enroll Windows Devices Via AD Group Policy
      • Enroll Windows, Mac OS And Linux Devices By Offline Installation Of Agent
      • Enroll Windows Devices Using Auto Discovery And Deployment Tool
    • Enroll The Android And IOS Devices Of AD Users
  • Download And Install The Remote Control Tool
• Users And User Groups
  • Manage Users
    • Create New User Accounts
      • Manually Add Users
      • Import Users From A CSV File
    • Enroll User Devices For Management
      • Enroll Android Devices
      • Enroll IOS Devices
      • Enroll Windows Endpoints
      • Enroll Mac OS Endpoints
      • Enroll Linux OS Endpoints
    • View User Details
      • Update The Details Of A User
    • Assign Configuration Profiles To A Users Devices
    • Remove A User
    • Generate New Password For A User
    • Reset Two Factor Authentication Token For A User
    • Run Procedures On User Devices
  • Manage User Groups
    • Create A New User Group
    • Edit A User Group
    • Assign Configuration Profiles To A User Group
    • Remove A User Group
    • Run Procedures On Group Devices
  • Configure Role Based Access Control For Users
    • Create A New Role
    • Manage Permissions And Users Assigned To A Role
    • Remove A Role
    • Manage Roles Assigned To A User
• Configuration Templates
  • Create Configuration Profiles
    • Profiles For Android Devices
    • Profiles For IOS Devices
    • Profiles For Windows Devices
      • Create Windows Profiles
        • Associated Devices Settings
        • Antivirus Settings
        • Communication Client And Xcitium Client - Security Application Update Settings
        • File Rating Settings
        • Firewall Settings
        • HIPS Settings
        • Containment Settings
        • Maintenance Window Settings
        • VirusScope Settings
        • Global Proxy Settings
        • Client Proxy Settings
        • Agent Discovery Settings
        • Communication Client And Xcitium Client - Security Application UI Settings
        • Logging Settings
        • Client Access Control
        • External Devices Control Settings
        • Monitors
        • Procedure Settings
        • Remote Control Settings
        • Remote Tools Settings
        • Miscellaneous Settings
        • Script Analysis Settings
        • Data Loss Prevention Settings
        • Patch Management Settings
        • Performance Settings
      • Import Windows Profiles
    • Profiles For Mac OS Devices
      • Create A Mac OS Profile
        • Antivirus Settings For Mac OS Profile
        • Certificate Settings For Mac OS Profile
        • Restrictions Settings For Mac OS Profile
        • VPN Settings For Mac OS Profile
        • Wi-Fi Settings For Mac OS Profile
        • Remote Control Settings For Mac OS Profile
        • External Device Control Settings For Mac OS Profile
        • Valkyrie Settings For MacOS Profile
        • Procedure Settings For Mac Profiles
        • Monitor Settings For Mac OS Profile
    • Profiles For Linux Devices
      • Create A Linux Profile
        • Antivirus Settings For Linux Profile
        • Communication Client And Comodo Client - Security Application Update Settings For Linux Profile
        • User Interface Settings For Linux Profile
        • Logging Settings For Linux Profile
        • Clients Access Control Settings For Linux Profile
        • Valkyrie Settings For Linux Profile
  • View And Manage Profiles
    • Export And Import Configuration Profiles
    • Clone A Profile
  • Edit Configuration Profiles
  • Manage Default Profiles
  • Manage Alerts
    • Create A New Alert
    • Edit / Delete An Alert
  • Manage Procedures
    • View And Manage Procedures
    • Create A Custom Procedure
    • Combine Procedures To Build Broader Procedures
    • Review / Approve / Decline New Procedures
    • Add A Procedure To A Profile / Procedure Schedules
    • Import / Export / Clone Procedures
    • Change Alert Settings
    • Apply Procedures To Devices
    • Edit / Delete Procedures
    • View Procedure Results
  • Manage Monitors
    • Create Monitors And Add Them To Profiles
      • Monitors For Windows Devices
      • Monitors For Mac OS Devices
    • View And Edit Monitors
  • Data Loss Prevention Rules
    • Create DLP Discovery Rules And Add Them To Profiles
    • View And Edit DLP Discovery Rules
    • Create DLP Monitoring Rules And Add Them To Profiles
    • View And Edit DLP Monitoring Rules
• Security
  • Endpoint Security Status
    • Run Antivirus And/or File Rating Scans On Devices
    • Handle Malware On Scanned Devices
    • Update Virus Signature Database On Windows, Mac OS And Linux Devices
  • Security Events
    • View Security Events By Time
    • View Security Events By Files
    • View Security Events By Device
    • View Android Threat History
  • View And Manage Blocked Threats
  • View And Manage Quarantined Threats
  • View Contained Threats
  • HIPS Events
  • Firewall Events
  • View And Manage Autorun Alerts
  • Manage File Trust Ratings On Windows Devices
    • File Ratings Explained
  • View List Of File Verdicts
  • View History Of External Device Connection Attempts
  • Data Loss Prevention Scans
    • DLP Logs
    • DLP Quarantined Files
• Network Management
  • Create And Run Network Discovery Tasks
  • Manage Profiles For Network SNMP Devices
  • Manage Network Devices
    • Manage SNMP Devices
      • SNMP Device Details Interface
    • Discovered Devices
  • Manage Network Monitors
• Application Store
  • IOS Apps
    • Add IOS Apps And Install Them On Devices
    • Manage IOS Apps
  • Android Apps
    • Add Android Apps And Install Them On Devices
    • Manage Android Apps
  • Windows Apps
    • Install Windows Apps On Devices
• Applications
  • View Applications Installed On Android And IOS Devices
    • Blacklist And Whitelist Applications
  • Patch Management
    • Manage OS Patches On Windows Endpoints
    • Install 3rd Party Application Patches On Windows Endpoints
      • EM Supported 3rd Party Applications
  • View And Manage Applications Installed On Windows Devices
    • Uninstall A Windows Application From Selected Devices
    • Uninstall A Windows Application From All Devices
  • Vulnerability Management
• License Management
  • Manage Your Licenses
  • Manage License Allocation
  • Bill Forecast
• Configure Endpoint Manager
  • Email Notifications, Templates And Custom Variables
    • Configure Email Templates
    • Configure Email Notifications
    • Create And Manage Custom Variables
    • Create And Manage Registry Groups
    • Create And Manage COM Groups
    • Create And Manage File Groups
    • View And Manage Pattern Variables
    • View And Manage Keyword Groups
  • Endpoint Manager Portal Configuration
    • Import User Groups From LDAP
    • Configure Communication And Security Client Settings
    • Configure The EM Android Client
      • Configure Android Client General Settings
      • Configure Android Client Antivirus Settings
    • Add Apple Push Notification Certificate
    • Configure Windows Clients
      • Configure Communication Client Settings
      • Configure Client Security Settings
    • Manage Endpoint Manager Extensions
    • Configure Endpoint Manager Reports
    • Device Removal Settings
    • Account Security Settings
    • Set-up Administrators Time Zone And Language
    • Configure Audit Log Settings
  • Integrate Apple Business Manager With Endpoint Manager
    • Link Endpoint Manager With Apple Business Manager
    • Manage Apple Business Manager Devices
    • Manage Apple Business Manager Profiles
    • Configure Apple Business Manager Notifications
  • View Version And Support Information
• Appendix 1a - Endpoint Manager Services - IP Nos, Host Names And Port Details - EU Customers
• Appendix 1b - Endpoint Manager Services - IP Nos, Host Names And Port Details - US Customers
• Appendix 2 - Endpoint Manager License Types
• Appendix 3 - Pre-configured Profiles
• About Comodo Security Solutions

Communication Client and Xcitium Client - Security Application UI Settings

• The UI settings screen lets you configure the appearance of Communication Client (CC), Xcitium Client Security (XCS) and the Virtual Desktop.
  

• You can re-brand these items with your own company name, logo, product name and product logo. In addition, you can:

• Add your support website, phone number and email to the GUI
  

• Select which parts of XCS should be visible to end-users

Configure UI settings

• Click 'Assets' > 'Configuration Templates' > 'Profiles'
  

• Open the Windows profile you want to work on

• Click the 'UI Settings' tab then 'Edit', if it has already been added to the profile

OR

• Click 'Add Profile Section' > 'UI Settings' if it hasn't yet been added

The UI settings screen has three tabs:

• General Settings - Select GUI language and which components/shortcuts are shown in the interface to the end-user.
  

• Communication Client Rebranding - Customize CC with your own brand name, company logo and more.
  

• Xcitium Client Security Rebranding - Customize XCS and VD with your own brand name, company logo and more.

General Settings

• Open the 'UI Settings' section of a profile
  

• Click the 'General Settings' tab:

 

Form Element	Description
Language	The language which should be used in the Xcitium Client Security interface. (Default = English (United States))
Show messages from Xcitium Message Center	Message Center notifications appear as pop-ups at the bottom right-hand corner of the screen. They contain news about updates, offers and other items of interest. Select whether or not the messages should be displayed to end-users.. (Default = Disabled)
Show notification messages	Notifications inform end-users about actions and status updates. XCS notices appear in the bottom-right corner of the screen (just above the tray icons). Select whether or not notifications should be shown to end-users. (Default = Disabled)
Show desktop widget	The widget contains shortcuts to important XCS tasks and information about security levels, traffic and background tasks. Select whether or not the widget should be shown on endpoint desktops. (Default = Disabled)
Show information messages when tasks are minimized/sent to background	These messages inform end-users of the effects of minimizing or moving a running task to the background. For example, when a virus scan task is moved to the background. Select whether or not information messages should be displayed to end-users. (Default = Disabled)
Play sound when an alert is shown	If selected, XCS plays a chime whenever it raises a security alert. (Default = Disabled)
Show shared space shortcut on the desktop	'Shared Space' is the special folder on an endpoint where contained applications are allowed to save files. The shared space shortcut provides access to this folder. Select whether or not the shortcut should be shown to end-users. (Default = Disabled)
Show security client tray icon	Choose whether or not the XCS icon is shown in the system tray. (Default = Enabled)
Show security client desktop shortcut icon	Select whether or not a XCS shortcut is placed on endpoint desktops. (Default = Disabled)
Show communication client tray icon	Select whether or not the Xcitium agent icon is shown in the system tray. (Default = Enabled)
Configure Departments for Ticket Submission	This option applies only to Xcitium products with Service Desk module. Leave it disabled. (Default = Disabled)
Show file list	XCS can show a list of files on a device along with their trust ratings ('Trusted', 'Unrecognized' or 'Malicious'). This is available in 'Advanced Settings' > 'Security Settings' > 'File Rating' > 'File List'. For more details click the link https://help.Xcitium.com/topic-399-1-790-10397-File-List.html. Select whether or not the file list should be available to end-users. (Default = Disabled)
Show vendor list	Enable to allow local users to open the vendor list area of Xcitium Client Security on an endpoint. XCS ships with a list of trusted vendors who have a reputation of creating legitimate, safe software. XCS allows unknown files which are digitally signed by one of these vendors to run. Users can also add new vendors, and change the rating of existing vendors. Click 'Advanced Settings' > 'Security Settings' > 'File Rating' > 'Vendors List' in XCS to view the vendor list. See https://help.Xcitium.com/topic-399-1-904-11879-Vendor-List.html if you want to read more.
Show Virtual Desktop settings only in security client interface	If enabled: The XCS tray icon and the widget are hidden on the endpoint. The XCS desktop and start menu shortcuts only show virtual desktop options: Run Virtual Desktop - Opens the virtual desktop Open Virtual Desktop Settings - Opens the virtual desktop settings area in XCS ('Settings' > 'Containment' > 'Virtual Desktop') End-users cannot access any other area of XCS. (Default = Disabled) Note: This setting only works if 'Allow user to override Virtual Desktop settings' is disabled in the 'Containment' section of the profile. See Virtual Desktop Settings in Containment Settings for more details.

• Click 'Save' to apply your settings to the profile.

Communication Client Rebranding

The rebranding tab lets you change the appearance and interface texts of the communication client. This is especially useful for customers who wish to white-label the endpoint clients.

• You can change the company name, support website, phone number and email.
  

• You can upload replacement images for company logo, header logo, product icons and product logo.
  

• The online editor lets you preview your changes in real-time.

• Start typing in the fields to see your changes reflected in the example image
  

• Make sure all images you upload are the correct size and file format (.png).

Form Element	Description
Client Name	Enter a custom name for the application. You can use alphabetical, numeral and special characters. Maximum = 20 characters.
Company Name	Your company name.
Support Website	The URL of your support website. The URL will be shown in the 'About' dialog of the CC application.
Support Phone	Your customer support phone number. This number will be shown in the 'About' dialog of the CC application.
Support Email	Your customer support email address. This address will be shown in the 'About' dialog of the CC application.
Company Header Logo	Logo shown at the top-left corner of the application window. Accepted image size = 113 x 17 pixels Accepted image file format = .png
Company Logo	Logo shown at the top of the CC 'About' dialog. Accepted image size = 180 x 43 pixels Accepted image file format = .png
Product Logo	Logo shown at the left of the CC 'About' dialog. Accepted image size = 98 x 98 pixels Accepted image file format = .png
Icon	Windows start menu and shortcut icon. Accepted image sizes = 16 x 16, 20 x 20, 32 x 32, 40 x 40, 48 x 48 and 64 x 64 pixels Accepted image format = .ico. http://www.dihav.com/view.php?id=png2icon is a free tool to convert .png files to .ico files.'
Tray Icon (normal mode)	Tray icon shown when the communication client is connected to Xcitium . Accepted image sizes = 16 x 16 pixels Accepted image file format = .png
Tray Icon (offline mode)	Tray icon shown when the communication client is not connected to Xcitium. Accepted image sizes = 16 x 16 pixels Accepted image file format = .png

• Click 'Save' to apply your new design to the profile.

Xcitium Client Security Rebranding

• The rebranding tab lets you change the appearance of XCS and the Virtual Desktop. You can add you own company logos and texts to reinforce your brand in the eyes of your customers. 

• Related. You can also create a disclaimer message which is shown to users when they start the virtual desktop. This is configured in the 'Containment' section of a profile. See Virtual Desktop Settings in Containment Settings if you want to read more about this.

Rebrand XCS interfaces

• Open the 'UI settings' section of a profile
  

• Click the 'Xcitium Client Security Rebranding' tab

• Start typing in the fields to see your changes reflected in the example images.
  

• Make sure all images you upload are the correct size and file format (.png)
  

• The changes you make here will be rolled out to all interfaces in XCS.
  

• You cannot modify the UI in a default profile.

Form Element	Description
Company Header Logo	Logo shown at the top-left corner of the application window. Accepted image size = 122 x 24 pixels Accepted image file format = .png
Company Logo	Logo shown in various XCS interfaces. Accepted image size = 150 x 24 pixels Accepted image file format = .png
Product Logo	Logo shown on the left side of the XCS 'About' dialog. Accepted image size = 106 x 106 pixels Accepted image file format = .png
Widget Caption	Logo shown on the header of the XCS desktop widget. Accepted image size = 189 x 28 pixels Accepted image file format = .png
Icon	Windows start menu and shortcut icon. Also shown in various other interfaces of the application. Accepted image sizes = 16 x 16, 20 x 20, 32 x 32, 40 x 40, 48 x 48 and 64 x 64 pixels Accepted image format = .ico. http://www.dihav.com/view.php?id=png2icon is a free tool to convert .png files to .ico files.'
Client Name	Enter a custom name for the application. This will be shown in the interface and will be used as the product name in the Windows 'Start' menu. You can use letters, numbers and special characters. Maximum = 20 characters.
Xcitium Virtual Desktop
Client Name	Enter a custom name for the application. This will be shown in the interface and will be used as the product name in the Windows 'Start' menu. You can use letters, numbers and special characters. Maximum = 25 characters.
Wallpaper icon	Shown on the virtual desktop main screen. Accepted image size = 128 x 128 pixels Accepted image file format = .png
Wallpaper image	Virtual desktop background image. Accepted image size = 1920 x 1200 pixels Accepted image file format = .png
Start menu icon	Windows start menu and shortcut icon. Accepted image size = 32 x 32 pixels Accepted image file format = .png
Widget icon	Logo shown on the header of the virtual desktop widget. Accepted image size = 24 x 24 pixels Accepted image file format = .png

• Click 'Save' to apply your settings to the profile.
  

• Click the 'Edit' button if you wish to modify a design that you have saved.