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Endpoint Manager

Endpoint Manager

Endpoint Manager Administrator Guide 7.2

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Devices And Device Groups > Bulk Enrollment Of Devices > Enroll Windows, Mac OS And Linux Devices By Installing The Communication Client > Enroll Windows, Mac OS And Linux Devices By Offline Installation Of Agent
  • Introduction To Endpoint Manager
    • Key Concepts
    • Best Practices
    • Quick Start
    • Login Into The Admin Console
  • The Admin Console
  • The Dashboard
  • Devices And Device Groups
    • Manage Device Groups
      • Create Device Groups
      • Edit A Device Group
      • Assign Configuration Profiles To A Device Group
      • Remove A Device Group
      • Run Procedures On Customer Groups
    • Manage Devices
      • Add New Devices
      • Manage Windows Devices
        • View And Edit Device Name
        • View Summary Information
        • View Hardware Information
        • View Network Information
        • View Maintenance Windows Associated With Device
        • View And Manage Profiles Associated With A Device
        • View And Manage Applications Installed On A Device
        • View The Files On A Device
        • View Exported Configurations And Import Profiles
        • View MSI Files Installed On A Device Through Endpoint Manager
        • View And Manage Patches For Windows And 3rd Party Applications
        • View Antivirus Scan History
        • View And Manage Device Group Memberships
        • View Device Logs
      • Manage Mac OS Devices
        • View And Edit Mac OS Device Name
        • Summary Information Of Mac Device
        • View Installed Applications
        • View Quarantined Files On Mac OS Device
        • View And Manage Profiles Associated With A Device
        • View Packages Installed On A Device Through Endpoint Manager
        • View And Manage Device Group Memberships
        • View Mac Device Logs
      • Manage Linux Devices
        • View And Edit Linux Device Name
        • Summary Information Of Linux Device
        • View Network Information Of A Linux Device
        • View And Manage Profiles Associated With A Linux Device
        • View Linux Packages Installed On A Device Through Endpoint Manager
        • View And Manage Device Group Memberships
      • Manage Android Devices
        • View And Edit Device Name
        • View Summary Information
        • Manage Installed Applications
        • View And Manage Profiles Associated With A Device
        • View Sneak Peek Pictures To Locate Lost Devices
        • View The Location Of The Device
        • View And Manage Device Group Memberships
      • Manage IOS Devices
        • View And Edit Device Name Of An IOS Device
        • View Summary Information Of An IOS Device
        • View Applications Installed On An IOS Device
        • View And Manage Profiles Associated With An IOS Device
        • View The Location Of An IOS Device
        • View And Manage Group Memberships Of An IOS Device
      • View User Information
      • Remove A Device
      • Remote Management Of Windows And Mac OS Devices
        • Transfer Items To / From The Remote Computer
      • Remotely Manage Folders And Files On Windows Devices
      • Manage Processes On Remote Windows Devices
      • Manage Services On Remote Windows Devices
      • Use The Command Prompt On Remote Windows Devices
      • Apply Procedures To Windows And Mac Devices
      • Remotely Install And Manage Packages On Windows Devices
      • Remotely Install Packages On Mac OS Devices
      • Remotely Install Packages On Linux Devices
      • Send Enrollment Link To IOS Devices
      • Install Apps On Android/iOS Devices
      • Generate An Alarm On Android Devices
      • Remotely Lock Mobile And Mac OS Devices
      • Wipe Selected Mobile And Mac Devices
      • Assign Configuration Profiles To Selected Devices
      • Set / Reset Screen Lock Password For Mobile Devices
      • Update Device Information
      • Send Text Messages To Mobile Devices
      • Restart Selected Windows Devices
      • Shutdown Windows Devices
      • Wake Offline Device
      • Change A Devices Owner
      • Change The Ownership Status Of A Device
      • Add Custom Notes And Tags On Devices
      • Generate Device List Report
    • Bulk Enrollment Of Devices
      • Enroll Windows, Mac OS And Linux Devices By Installing The Communication Client
        • Enroll Windows Devices Via AD Group Policy
        • Enroll Windows, Mac OS And Linux Devices By Offline Installation Of Agent
        • Enroll Windows Devices Using Auto Discovery And Deployment Tool
      • Enroll The Android And IOS Devices Of AD Users
    • Download And Install The Remote Control Tool
  • Users And User Groups
    • Manage Users
      • Create New User Accounts
        • Manually Add Users
        • Import Users From A CSV File
      • Enroll User Devices For Management
        • Enroll Android Devices
        • Enroll IOS Devices
        • Enroll Windows Endpoints
        • Enroll Mac OS Endpoints
        • Enroll Linux OS Endpoints
      • View User Details
        • Update The Details Of A User
      • Assign Configuration Profiles To A Users Devices
      • Remove A User
      • Generate New Password For A User
      • Reset Two Factor Authentication Token For A User
      • Run Procedures On User Devices
    • Manage User Groups
      • Create A New User Group
      • Edit A User Group
      • Assign Configuration Profiles To A User Group
      • Remove A User Group
      • Run Procedures On Group Devices
    • Configure Role Based Access Control For Users
      • Create A New Role
      • Manage Permissions And Users Assigned To A Role
      • Remove A Role
      • Manage Roles Assigned To A User
  • Configuration Templates
    • Create Configuration Profiles
      • Profiles For Android Devices
      • Profiles For IOS Devices
      • Profiles For Windows Devices
        • Create Windows Profiles
          • Associated Devices Settings
          • Antivirus Settings
          • Communication Client And Xcitium Client - Security Application Update Settings
          • File Rating Settings
          • Firewall Settings
          • HIPS Settings
          • Containment Settings
          • Maintenance Window Settings
          • VirusScope Settings
          • Global Proxy Settings
          • Client Proxy Settings
          • Agent Discovery Settings
          • Communication Client And Xcitium Client - Security Application UI Settings
          • Logging Settings
          • Client Access Control
          • External Devices Control Settings
          • Monitors
          • Procedure Settings
          • Remote Control Settings
          • Remote Tools Settings
          • Miscellaneous Settings
          • Script Analysis Settings
          • Data Loss Prevention Settings
          • Patch Management Settings
          • Performance Settings
        • Import Windows Profiles
      • Profiles For Mac OS Devices
        • Create A Mac OS Profile
          • Antivirus Settings For Mac OS Profile
          • Certificate Settings For Mac OS Profile
          • Restrictions Settings For Mac OS Profile
          • VPN Settings For Mac OS Profile
          • Wi-Fi Settings For Mac OS Profile
          • Remote Control Settings For Mac OS Profile
          • External Device Control Settings For Mac OS Profile
          • Valkyrie Settings For MacOS Profile
          • Procedure Settings For Mac Profiles
          • Monitor Settings For Mac OS Profile
      • Profiles For Linux Devices
        • Create A Linux Profile
          • Antivirus Settings For Linux Profile
          • Communication Client And Comodo Client - Security Application Update Settings For Linux Profile
          • User Interface Settings For Linux Profile
          • Logging Settings For Linux Profile
          • Clients Access Control Settings For Linux Profile
          • Valkyrie Settings For Linux Profile
    • View And Manage Profiles
      • Export And Import Configuration Profiles
      • Clone A Profile
    • Edit Configuration Profiles
    • Manage Default Profiles
    • Manage Alerts
      • Create A New Alert
      • Edit / Delete An Alert
    • Manage Procedures
      • View And Manage Procedures
      • Create A Custom Procedure
      • Combine Procedures To Build Broader Procedures
      • Review / Approve / Decline New Procedures
      • Add A Procedure To A Profile / Procedure Schedules
      • Import / Export / Clone Procedures
      • Change Alert Settings
      • Apply Procedures To Devices
      • Edit / Delete Procedures
      • View Procedure Results
    • Manage Monitors
      • Create Monitors And Add Them To Profiles
        • Monitors For Windows Devices
        • Monitors For Mac OS Devices
      • View And Edit Monitors
    • Data Loss Prevention Rules
      • Create DLP Discovery Rules And Add Them To Profiles
      • View And Edit DLP Discovery Rules
      • Create DLP Monitoring Rules And Add Them To Profiles
      • View And Edit DLP Monitoring Rules
  • Security
    • Endpoint Security Status
      • Run Antivirus And/or File Rating Scans On Devices
      • Handle Malware On Scanned Devices
      • Update Virus Signature Database On Windows, Mac OS And Linux Devices
    • Security Events
      • View Security Events By Time
      • View Security Events By Files
      • View Security Events By Device
      • View Android Threat History
    • View And Manage Blocked Threats
    • View And Manage Quarantined Threats
    • View Contained Threats
    • HIPS Events
    • Firewall Events
    • View And Manage Autorun Alerts
    • Manage File Trust Ratings On Windows Devices
      • File Ratings Explained
    • View List Of File Verdicts
    • View History Of External Device Connection Attempts
    • Data Loss Prevention Scans
      • DLP Logs
      • DLP Quarantined Files
  • Network Management
    • Create And Run Network Discovery Tasks
    • Manage Profiles For Network SNMP Devices
    • Manage Network Devices
      • Manage SNMP Devices
        • SNMP Device Details Interface
      • Discovered Devices
    • Manage Network Monitors
  • Application Store
    • IOS Apps
      • Add IOS Apps And Install Them On Devices
      • Manage IOS Apps
    • Android Apps
      • Add Android Apps And Install Them On Devices
      • Manage Android Apps
    • Windows Apps
      • Install Windows Apps On Devices
  • Applications
    • View Applications Installed On Android And IOS Devices
      • Blacklist And Whitelist Applications
    • Patch Management
      • Manage OS Patches On Windows Endpoints
      • Install 3rd Party Application Patches On Windows Endpoints
        • EM Supported 3rd Party Applications
    • View And Manage Applications Installed On Windows Devices
      • Uninstall A Windows Application From Selected Devices
      • Uninstall A Windows Application From All Devices
    • Vulnerability Management
  • License Management
    • Manage Your Licenses
    • Manage License Allocation
    • Bill Forecast
  • Configure Endpoint Manager
    • Email Notifications, Templates And Custom Variables
      • Configure Email Templates
      • Configure Email Notifications
      • Create And Manage Custom Variables
      • Create And Manage Registry Groups
      • Create And Manage COM Groups
      • Create And Manage File Groups
      • View And Manage Pattern Variables
      • View And Manage Keyword Groups
    • Endpoint Manager Portal Configuration
      • Import User Groups From LDAP
      • Configure Communication And Security Client Settings
      • Configure The EM Android Client
        • Configure Android Client General Settings
        • Configure Android Client Antivirus Settings
      • Add Apple Push Notification Certificate
      • Configure Windows Clients
        • Configure Communication Client Settings
        • Configure Client Security Settings
      • Manage Endpoint Manager Extensions
      • Configure Endpoint Manager Reports
      • Device Removal Settings
      • Account Security Settings
      • Set-up Administrators Time Zone And Language
      • Configure Audit Log Settings
    • Integrate Apple Business Manager With Endpoint Manager
      • Link Endpoint Manager With Apple Business Manager
      • Manage Apple Business Manager Devices
      • Manage Apple Business Manager Profiles
      • Configure Apple Business Manager Notifications
    • View Version And Support Information
  • Appendix 1a - Endpoint Manager Services - IP Nos, Host Names And Port Details - EU Customers
  • Appendix 1b - Endpoint Manager Services - IP Nos, Host Names And Port Details - US Customers
  • Appendix 2 - Endpoint Manager License Types
  • Appendix 3 - Pre-configured Profiles
  • About Comodo Security Solutions

Enroll Windows, Mac OS and Linux Devices by Offline Installation of Agent


  • Click ‘Devices’ > ‘Bulk Installation Package’ > ‘Bulk Installation Package’.
  • You can download a custom Windows, MAC or Linux installer for offline installation of the client.
  • You can specify the user to whom the enrolled device is assigned, and the initial configuration profile applied to the device.
  • You must already have added the user of the device to EM. You can only create installation packages for existing users.

Download the installation package

  • Click 'Devices' > 'Bulk Installation Package'
  • Select the 'Bulk Installation Package' tab
  • Create your custom installer by completing the form. Scroll down for a table that explains the form fields.
  • Download Installer - Download the installation file for your chosen operating system. Once the agent is installed, it establishes communication with the EM server and begins importing devices.
  • Windows - Creates a .msi file if only the communication client is selected. Creates a .exe file if both communication and security client are selected.
  • MAC OS - Creates a .pkg installer file.
  • Linux - Creates a .run file.
  • Download MST File - Windows only. Download a .mst installer that includes proxy server information for client communication with Endpoint Manager. File should be installed by command line.


Bulk Installation Package - Form Parameters

Parameter

Description

User

 Specify the user to whom the target endpoints should be assigned. By default, this is the currently logged in user. You can always can this later if required.

  • Start typing the name of a user and choose from the suggestions that appear.

    Customer

    Choose the company to which the endpoints should be assigned.

    • This field only applies to CD MSP and C1 MSP customers. It does not apply to CD Enterprise, C1 Enterprise or EM stand-alone customers.

    Device Group

    The device group to which the enrolled devices should be added (optional).


    Any group profiles will also be applied to the devices you add.


    See Assign Configuration Profiles to a Device Group for more details.

    Package Options

     Operating system


    Choose the target OS and package type you want. The options are:


    Windows

    • Windows X64 – For 64-bit Windows OS
    • Windows X86 – For 32-bit Windows OS
    • Windows X86 & X64 (hybrid package) – Suitable for both 64-bit and 32-bit Window OS. Select if your network has a mixture of 64-bit and 32-bit versions.

    Mac OS (Recommended)

    • Installs both the communication client and the configuration profile on the Mac device.
    • Choose this option if you want to use Endpoint Manager for both MAC security (antivirus etc) AND for general MAC management.
    • If you select this option, you must install an Apple Push Notification (APN) certificate on your portal to communicate with the devices.
    • Apple only allow one portal to control a MAC device via APN. If you want to use a different portal to manage WIFI, VPN, device permissions etc, then choose ‘MAC OS without MDM Profile’ instead.
    • See Add Apple Push Notification Certificate for help to install the certificate.

    Mac OS without MDM Profile

    • Installs just the communication client on the Mac device.
    • Choose this option if you only want to use Endpoint Manager for security on Mac devices.
    • This option lets you continue to use a different portal for general MAC management while using Endpoint Manager to manage security.
    • This option means you cannot use Endpoint Manager to manage the following profile items:
    • Certificates
    • Restrictions
    • VPN
    • Wi-Fi
    • To help you make a decision, you can see what is included the items above by checking the ‘Profiles’ area.
    • Click ‘Configuration Templates’ > ‘Profiles’ > open a MAC profile OR create a new MAC profile > ‘Add Profile Section’
    • Add, for example, a ‘Restrictions’ section to see what is covered.
    • See Profiles for Mac OS Devices for more details on the EM configuration profiles for Mac OS devices.

    Linux

    • Ubuntu / Debian (Hybrid Package) – Suitable for both 64-bit and 32-bit
    • RHEL / CentOS (Hybrid Package) – Suitable for both 64-bit and 32-bit

    Clients

    Communication Client (CC) - Mandatory. This client enrolls the endpoint and handles communication between the endpoint and endpoint manager.

    Comodo Client Security (CCS) - Optional. This client installs the security software, including antivirus, firewall and auto-containment.

    Additional Options (Windows only)

    Database - Choose whether to include the latest virus database with the installer. This increases file size. If disabled, the client will download the latest database anyway when you run the first scan.


    Profile - Choose a configuration profile for the endpoints (optional).

    • Type the first few characters of a profile and choose from the suggestions that appear.

    Profile

    Select the configuration profile you want to apply to the target devices.

    • If you do not choose a profile then the default OS profile is applied.
    • Click ‘Configuration Templates’ > ‘Profiles’ to view and configure endpoint profiles. You can review the default OS profiles in here.
    • Tip: You can always add or remove profiles later. The default OS profile will implement good, baseline settings for security and usability.
    • See View and Manage Profiles Associated with a Device if you want to read more about profile.

     

    Restart Control Options (For Windows only)

    CCS only. Endpoints need to be restarted to complete CCS installation. You have the following restart options:

    • Force the reboot in... - Restart the endpoint a certain length of time after installation. Select the delay period from the drop-down. A warning message will be shown to the user prior to the restart.
    • Suppress reboot - Endpoint is not auto-restarted. The installation will be finalized when the user next restarts the endpoint.

    Optional. Type a custom message in the 'Reboot Message' field.

    • Warn about reboot and let users postpone it - Shows a message to the user which tells them that the endpoint needs to be restarted. The user can choose when the restart happens.

    UI Options (For Windows only)

    Configure which messages are shown to the user regarding the installation.

    • Show error messages if installation failed - Notifies the user if the installation is not successful.
    • Show a confirmation message upon completion of installation - Notifies the user if the installation is successful. Type your message in the box provided.

    Proxy Settings (For Windows only)

     Specify a proxy server through which the clients should connect to Endpoint Manager and other Comodo servers. If you do not set a proxy then the clients will connect directly as per network settings.

    • Enter the IP address/hostname of the proxy server and port in the respective fields.
    • Enter the user-name and password of an administrative account on the proxy server in the Proxy Login and Proxy Password fields

    Note: If you specify a proxy here then you must also configure the same proxy settings in the profile on the device:

    • Click ‘Configuration Templates’ > ‘Profiles’ > open the device profile > ‘Add Profile Section’ > ‘Clients Proxy’

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