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Endpoint Manager

Endpoint Manager

Endpoint Manager Administrator Guide 7.2

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Security > Endpoint Security Status
  • Introduction To Endpoint Manager
    • Key Concepts
    • Best Practices
    • Quick Start
    • Login Into The Admin Console
  • The Admin Console
  • The Dashboard
  • Devices And Device Groups
    • Manage Device Groups
      • Create Device Groups
      • Edit A Device Group
      • Assign Configuration Profiles To A Device Group
      • Remove A Device Group
      • Run Procedures On Customer Groups
    • Manage Devices
      • Add New Devices
      • Manage Windows Devices
        • View And Edit Device Name
        • View Summary Information
        • View Hardware Information
        • View Network Information
        • View Maintenance Windows Associated With Device
        • View And Manage Profiles Associated With A Device
        • View And Manage Applications Installed On A Device
        • View The Files On A Device
        • View Exported Configurations And Import Profiles
        • View MSI Files Installed On A Device Through Endpoint Manager
        • View And Manage Patches For Windows And 3rd Party Applications
        • View Antivirus Scan History
        • View And Manage Device Group Memberships
        • View Device Logs
      • Manage Mac OS Devices
        • View And Edit Mac OS Device Name
        • Summary Information Of Mac Device
        • View Installed Applications
        • View Quarantined Files On Mac OS Device
        • View And Manage Profiles Associated With A Device
        • View Packages Installed On A Device Through Endpoint Manager
        • View And Manage Device Group Memberships
        • View Mac Device Logs
      • Manage Linux Devices
        • View And Edit Linux Device Name
        • Summary Information Of Linux Device
        • View Network Information Of A Linux Device
        • View And Manage Profiles Associated With A Linux Device
        • View Linux Packages Installed On A Device Through Endpoint Manager
        • View And Manage Device Group Memberships
      • Manage Android Devices
        • View And Edit Device Name
        • View Summary Information
        • Manage Installed Applications
        • View And Manage Profiles Associated With A Device
        • View Sneak Peek Pictures To Locate Lost Devices
        • View The Location Of The Device
        • View And Manage Device Group Memberships
      • Manage IOS Devices
        • View And Edit Device Name Of An IOS Device
        • View Summary Information Of An IOS Device
        • View Applications Installed On An IOS Device
        • View And Manage Profiles Associated With An IOS Device
        • View The Location Of An IOS Device
        • View And Manage Group Memberships Of An IOS Device
      • View User Information
      • Remove A Device
      • Remote Management Of Windows And Mac OS Devices
        • Transfer Items To / From The Remote Computer
      • Remotely Manage Folders And Files On Windows Devices
      • Manage Processes On Remote Windows Devices
      • Manage Services On Remote Windows Devices
      • Use The Command Prompt On Remote Windows Devices
      • Apply Procedures To Windows And Mac Devices
      • Remotely Install And Manage Packages On Windows Devices
      • Remotely Install Packages On Mac OS Devices
      • Remotely Install Packages On Linux Devices
      • Send Enrollment Link To IOS Devices
      • Install Apps On Android/iOS Devices
      • Generate An Alarm On Android Devices
      • Remotely Lock Mobile And Mac OS Devices
      • Wipe Selected Mobile And Mac Devices
      • Assign Configuration Profiles To Selected Devices
      • Set / Reset Screen Lock Password For Mobile Devices
      • Update Device Information
      • Send Text Messages To Mobile Devices
      • Restart Selected Windows Devices
      • Shutdown Windows Devices
      • Wake Offline Device
      • Change A Devices Owner
      • Change The Ownership Status Of A Device
      • Add Custom Notes And Tags On Devices
      • Generate Device List Report
    • Bulk Enrollment Of Devices
      • Enroll Windows, Mac OS And Linux Devices By Installing The Communication Client
        • Enroll Windows Devices Via AD Group Policy
        • Enroll Windows, Mac OS And Linux Devices By Offline Installation Of Agent
        • Enroll Windows Devices Using Auto Discovery And Deployment Tool
      • Enroll The Android And IOS Devices Of AD Users
    • Download And Install The Remote Control Tool
  • Users And User Groups
    • Manage Users
      • Create New User Accounts
        • Manually Add Users
        • Import Users From A CSV File
      • Enroll User Devices For Management
        • Enroll Android Devices
        • Enroll IOS Devices
        • Enroll Windows Endpoints
        • Enroll Mac OS Endpoints
        • Enroll Linux OS Endpoints
      • View User Details
        • Update The Details Of A User
      • Assign Configuration Profiles To A Users Devices
      • Remove A User
      • Generate New Password For A User
      • Reset Two Factor Authentication Token For A User
      • Run Procedures On User Devices
    • Manage User Groups
      • Create A New User Group
      • Edit A User Group
      • Assign Configuration Profiles To A User Group
      • Remove A User Group
      • Run Procedures On Group Devices
    • Configure Role Based Access Control For Users
      • Create A New Role
      • Manage Permissions And Users Assigned To A Role
      • Remove A Role
      • Manage Roles Assigned To A User
  • Configuration Templates
    • Create Configuration Profiles
      • Profiles For Android Devices
      • Profiles For IOS Devices
      • Profiles For Windows Devices
        • Create Windows Profiles
          • Associated Devices Settings
          • Antivirus Settings
          • Communication Client And Xcitium Client - Security Application Update Settings
          • File Rating Settings
          • Firewall Settings
          • HIPS Settings
          • Containment Settings
          • Maintenance Window Settings
          • VirusScope Settings
          • Global Proxy Settings
          • Client Proxy Settings
          • Agent Discovery Settings
          • Communication Client And Xcitium Client - Security Application UI Settings
          • Logging Settings
          • Client Access Control
          • External Devices Control Settings
          • Monitors
          • Procedure Settings
          • Remote Control Settings
          • Remote Tools Settings
          • Miscellaneous Settings
          • Script Analysis Settings
          • Data Loss Prevention Settings
          • Patch Management Settings
          • Performance Settings
        • Import Windows Profiles
      • Profiles For Mac OS Devices
        • Create A Mac OS Profile
          • Antivirus Settings For Mac OS Profile
          • Certificate Settings For Mac OS Profile
          • Restrictions Settings For Mac OS Profile
          • VPN Settings For Mac OS Profile
          • Wi-Fi Settings For Mac OS Profile
          • Remote Control Settings For Mac OS Profile
          • External Device Control Settings For Mac OS Profile
          • Valkyrie Settings For MacOS Profile
          • Procedure Settings For Mac Profiles
          • Monitor Settings For Mac OS Profile
      • Profiles For Linux Devices
        • Create A Linux Profile
          • Antivirus Settings For Linux Profile
          • Communication Client And Comodo Client - Security Application Update Settings For Linux Profile
          • User Interface Settings For Linux Profile
          • Logging Settings For Linux Profile
          • Clients Access Control Settings For Linux Profile
          • Valkyrie Settings For Linux Profile
    • View And Manage Profiles
      • Export And Import Configuration Profiles
      • Clone A Profile
    • Edit Configuration Profiles
    • Manage Default Profiles
    • Manage Alerts
      • Create A New Alert
      • Edit / Delete An Alert
    • Manage Procedures
      • View And Manage Procedures
      • Create A Custom Procedure
      • Combine Procedures To Build Broader Procedures
      • Review / Approve / Decline New Procedures
      • Add A Procedure To A Profile / Procedure Schedules
      • Import / Export / Clone Procedures
      • Change Alert Settings
      • Apply Procedures To Devices
      • Edit / Delete Procedures
      • View Procedure Results
    • Manage Monitors
      • Create Monitors And Add Them To Profiles
        • Monitors For Windows Devices
        • Monitors For Mac OS Devices
      • View And Edit Monitors
    • Data Loss Prevention Rules
      • Create DLP Discovery Rules And Add Them To Profiles
      • View And Edit DLP Discovery Rules
      • Create DLP Monitoring Rules And Add Them To Profiles
      • View And Edit DLP Monitoring Rules
  • Security
    • Endpoint Security Status
      • Run Antivirus And/or File Rating Scans On Devices
      • Handle Malware On Scanned Devices
      • Update Virus Signature Database On Windows, Mac OS And Linux Devices
    • Security Events
      • View Security Events By Time
      • View Security Events By Files
      • View Security Events By Device
      • View Android Threat History
    • View And Manage Blocked Threats
    • View And Manage Quarantined Threats
    • View Contained Threats
    • HIPS Events
    • Firewall Events
    • View And Manage Autorun Alerts
    • Manage File Trust Ratings On Windows Devices
      • File Ratings Explained
    • View List Of File Verdicts
    • View History Of External Device Connection Attempts
    • Data Loss Prevention Scans
      • DLP Logs
      • DLP Quarantined Files
  • Network Management
    • Create And Run Network Discovery Tasks
    • Manage Profiles For Network SNMP Devices
    • Manage Network Devices
      • Manage SNMP Devices
        • SNMP Device Details Interface
      • Discovered Devices
    • Manage Network Monitors
  • Application Store
    • IOS Apps
      • Add IOS Apps And Install Them On Devices
      • Manage IOS Apps
    • Android Apps
      • Add Android Apps And Install Them On Devices
      • Manage Android Apps
    • Windows Apps
      • Install Windows Apps On Devices
  • Applications
    • View Applications Installed On Android And IOS Devices
      • Blacklist And Whitelist Applications
    • Patch Management
      • Manage OS Patches On Windows Endpoints
      • Install 3rd Party Application Patches On Windows Endpoints
        • EM Supported 3rd Party Applications
    • View And Manage Applications Installed On Windows Devices
      • Uninstall A Windows Application From Selected Devices
      • Uninstall A Windows Application From All Devices
    • Vulnerability Management
  • License Management
    • Manage Your Licenses
    • Manage License Allocation
    • Bill Forecast
  • Configure Endpoint Manager
    • Email Notifications, Templates And Custom Variables
      • Configure Email Templates
      • Configure Email Notifications
      • Create And Manage Custom Variables
      • Create And Manage Registry Groups
      • Create And Manage COM Groups
      • Create And Manage File Groups
      • View And Manage Pattern Variables
      • View And Manage Keyword Groups
    • Endpoint Manager Portal Configuration
      • Import User Groups From LDAP
      • Configure Communication And Security Client Settings
      • Configure The EM Android Client
        • Configure Android Client General Settings
        • Configure Android Client Antivirus Settings
      • Add Apple Push Notification Certificate
      • Configure Windows Clients
        • Configure Communication Client Settings
        • Configure Client Security Settings
      • Manage Endpoint Manager Extensions
      • Configure Endpoint Manager Reports
      • Device Removal Settings
      • Account Security Settings
      • Set-up Administrators Time Zone And Language
      • Configure Audit Log Settings
    • Integrate Apple Business Manager With Endpoint Manager
      • Link Endpoint Manager With Apple Business Manager
      • Manage Apple Business Manager Devices
      • Manage Apple Business Manager Profiles
      • Configure Apple Business Manager Notifications
    • View Version And Support Information
  • Appendix 1a - Endpoint Manager Services - IP Nos, Host Names And Port Details - EU Customers
  • Appendix 1b - Endpoint Manager Services - IP Nos, Host Names And Port Details - US Customers
  • Appendix 2 - Endpoint Manager License Types
  • Appendix 3 - Pre-configured Profiles
  • About Comodo Security Solutions

Endpoint Security Status

  • Click 'Security' > 'Endpoint Security Status' to open this area.

The 'Endpoint Security Status' screen displays the infection status of Android, Mac OS, Windows and Linux devices. From here you can:

  • Run on-demand antivirus scans on selected devices
  • Run file rating scans on Windows devices
  • Choose the action to be taken on malware discovered by scans.
  • Update the AV database on endpoints
  • Export endpoint security status data from the table



    Note: You can run virus scans on specific areas of a device and setup ongoing, scheduled scans. These tasks are configured in the 'Antivirus' section of the device's configuration profile. See:

    • Windows – see Custom Scans and Create a Windows Profile.

    • MAC – see Scan Profiles and Create Mac OS Profiles. 

    • Linux – see Create and Manage Scan Profiles and Create a Linux Profile


    Open the 'Endpoint Security Status' :

      • Click 'Security' > 'Endpoint Security Status'
      • Select a customer and group on the left to view all devices in it
      Or
      • Select 'Show All' to view all devices enrolled to EM



      The list shows all Android, Windows, Mac OS and Linux devices along with their last scan details, infection status and antivirus database update state.


      Endpoint Security Status- Column Descriptions

      Column Heading

      Description

      OS

      The operating system of the device.

      Name

       The label of the device on which the threat was found.

      • If no name was assigned then the model number of the device is used.
      • Gray text color shows the device has been offline for the past 24 hours.
      • Click the name of the device to open its device details interface.
      • See Manage Windows Devices, Manage Mac OS Devices, Manage Linux Devices and Manage Android / iOS Devices for more details.
       

      Logged in User

      The name of the user currently signed-in to the device. 

      • The user name is prefixed with the active directory (AD) domain or workgroup that the user is currently logged-in to:
      • Active Directory - Name is shown as [AD domain name][user name]
      • Workgroup - Name is shown as [workgroup name][user name]
      • No network - Name is shown as [device name][user name]
      • Click the  icon to copy the username to the clipboard.

      Antivirus DB State

       The current update status of virus signature database on the device.

      Antivirus DB Version

       The version number of the virus signature database on the device.

      Antivirus DB Date

       The date and time at which the AV database was last updated.

      Run By

      The source that initiated the last scan. An antivirus scan or a file rating scan can be initiated in the following ways:

      • Portal - Manually run by an admin from the EM interface. See Run Antivirus and/or File Rating Scans on Devices for more details.
      • User - Manually run by the end-user at the device itself.
      • Scheduled - Automatically run as per the schedule defined in the configuration profiles effective on the device.

      Scan Type

       Indicates the kind of the last scan ran on the device. The possible types of scan are:

      • Antivirus Full Scan - Applies to Windows, Mac OS and Android devices.
      • Antivirus Quick Scan - Applies to Windows, Mac OS and Android devices.
      • File Rating Quick Scan - Applies only to Windows devices.
      • Custom Scan - Applies to Windows, Mac OS and Linux devices.
      • Manual Scan -  Applies to Windows, Mac OS and Linux devices.
      • SD Card Scan - Applies only to Android devices.
      • Scan profile name – The custom name of the scan profile, that was run either automatically (by the schedule in the profile) or manually. Applies to Windows, Mac OS and Linux devices.
         

      Scan State

       Status of the last scan run on the device. Possible states are:

      • Not scanned yet
      • Complete
      • Scanning
      • Failed
      • Viruses found
      • Canceled
      • Command sent

      Scan Date

      The date and time at which the last scan was run.

      Malware Status

      The infection status of the device.

      • Devices with untreated malware are listed as 'Infected'.
      • Click the 'Infected' link to view a list of malware on all managed devices.
      • You can remove, quarantine or ignore the malware direct from this list.
      • See View and Manage Identified Malware for more details
      • Alternatively, you can also view/manage malware from the device details screen. Click 'Security' > 'Endpoint Security Status'. See Handle Malware on Scanned Devices for more details.

      Controls

      Scan

       Run a manual scan on selected devices. See Run Antivirus and/or File Rating Scans on Devices for more details.

      Stop Scan

      Terminate any type of on-going scans on selected devices. This includes on-demand scans run from the EM console, scheduled scans run by the security profiles active on the device and any on-demand scan run by the local user from the Xcitium Client – Security (XCS) application on the device.


      See Run Antivirus and/or File Rating Scans on Devices for more details.

      Protective Action

       Remove, quarantine or ignore threats found on infected devices. See Handle Malware on Scanned Devices for more details.

      Update Antivirus DB

       Manually run a virus signature update on selected devices. See Update virus signature database on Windows, Mac OS and Linux Devices for mode details.

      Export

      Save the device list, including current statuses, as a .csv file.


      The exported .csv is available in 'Dashboard' > 'Reports'.


      See Export the List of Devices for more details.



      The 'Security' > 'Endpoint Security Status' interface allows you to:

      • Run Antivirus and/or File Rating Scans on Devices
      • Handle Malware on Scanned Devices
      • Update virus signature database on Windows and Mac OS Devices

      Sorting, Search and Filter Options

      • Click any column header except 'Antivirus DB version' to sort items in ascending/descending order of the column header.
      • Click the funnel icon  on the right to filter items by various criteria.
      • Start typing or select the search criteria in the search field to find a particular item and click 'Apply'.
      • To display all items again, clear any filters and search criteria and click 'Apply'.
      • By default EM returns 20 results per page when you perform a search. Click the arrow next to the 'Results per page' drop-down to increase results up to a maximum of 200.
      • Use the left and right arrows and the page numbers to navigate to the page you want to view.

      Export endpoint security status records as a CSV file

      • Click 'Security' > 'Endpoint Security Status' 
      • Click the funnel icon to filter which records are included in the report.
      • Click the 'Export' button and choose 'Export to CSV':



      • The .csv file will be available in 'Dashboard' > 'Reports'
      • See Reports in The Dashboard for more details.
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