Endpoint Manager

• Introduction To Endpoint Manager
  • Key Concepts
  • Best Practices
  • Quick Start
  • Login Into The Admin Console
• The Admin Console
• The Dashboard
• Devices And Device Groups
  • Manage Device Groups
    • Create Device Groups
    • Edit A Device Group
    • Assign Configuration Profiles To A Device Group
    • Remove A Device Group
    • Run Procedures On Customer Groups
  • Manage Devices
    • Add New Devices
    • Manage Windows Devices
      • View And Edit Device Name
      • View Summary Information
      • View Hardware Information
      • View Network Information
      • View Maintenance Windows Associated With Device
      • View And Manage Profiles Associated With A Device
      • View And Manage Applications Installed On A Device
      • View The Files On A Device
      • View Exported Configurations And Import Profiles
      • View MSI Files Installed On A Device Through Endpoint Manager
      • View And Manage Patches For Windows And 3rd Party Applications
      • View Antivirus Scan History
      • View And Manage Device Group Memberships
      • View Device Logs
    • Manage Mac OS Devices
      • View And Edit Mac OS Device Name
      • Summary Information Of Mac Device
      • View Installed Applications
      • View Quarantined Files On Mac OS Device
      • View And Manage Profiles Associated With A Device
      • View Packages Installed On A Device Through Endpoint Manager
      • View And Manage Device Group Memberships
      • View Mac Device Logs
    • Manage Linux Devices
      • View And Edit Linux Device Name
      • Summary Information Of Linux Device
      • View Network Information Of A Linux Device
      • View And Manage Profiles Associated With A Linux Device
      • View Linux Packages Installed On A Device Through Endpoint Manager
      • View And Manage Device Group Memberships
    • Manage Android Devices
      • View And Edit Device Name
      • View Summary Information
      • Manage Installed Applications
      • View And Manage Profiles Associated With A Device
      • View Sneak Peek Pictures To Locate Lost Devices
      • View The Location Of The Device
      • View And Manage Device Group Memberships
    • Manage IOS Devices
      • View And Edit Device Name Of An IOS Device
      • View Summary Information Of An IOS Device
      • View Applications Installed On An IOS Device
      • View And Manage Profiles Associated With An IOS Device
      • View The Location Of An IOS Device
      • View And Manage Group Memberships Of An IOS Device
    • View User Information
    • Remove A Device
    • Remote Management Of Windows And Mac OS Devices
      • Transfer Items To / From The Remote Computer
    • Remotely Manage Folders And Files On Windows Devices
    • Manage Processes On Remote Windows Devices
    • Manage Services On Remote Windows Devices
    • Use The Command Prompt On Remote Windows Devices
    • Apply Procedures To Windows And Mac Devices
    • Remotely Install And Manage Packages On Windows Devices
    • Remotely Install Packages On Mac OS Devices
    • Remotely Install Packages On Linux Devices
    • Send Enrollment Link To IOS Devices
    • Install Apps On Android/iOS Devices
    • Generate An Alarm On Android Devices
    • Remotely Lock Mobile And Mac OS Devices
    • Wipe Selected Mobile And Mac Devices
    • Assign Configuration Profiles To Selected Devices
    • Set / Reset Screen Lock Password For Mobile Devices
    • Update Device Information
    • Send Text Messages To Mobile Devices
    • Restart Selected Windows Devices
    • Shutdown Windows Devices
    • Wake Offline Device
    • Change A Devices Owner
    • Change The Ownership Status Of A Device
    • Add Custom Notes And Tags On Devices
    • Generate Device List Report
  • Bulk Enrollment Of Devices
    • Enroll Windows, Mac OS And Linux Devices By Installing The Communication Client
      • Enroll Windows Devices Via AD Group Policy
      • Enroll Windows, Mac OS And Linux Devices By Offline Installation Of Agent
      • Enroll Windows Devices Using Auto Discovery And Deployment Tool
    • Enroll The Android And IOS Devices Of AD Users
  • Download And Install The Remote Control Tool
• Users And User Groups
  • Manage Users
    • Create New User Accounts
      • Manually Add Users
      • Import Users From A CSV File
    • Enroll User Devices For Management
      • Enroll Android Devices
      • Enroll IOS Devices
      • Enroll Windows Endpoints
      • Enroll Mac OS Endpoints
      • Enroll Linux OS Endpoints
    • View User Details
      • Update The Details Of A User
    • Assign Configuration Profiles To A Users Devices
    • Remove A User
    • Generate New Password For A User
    • Reset Two Factor Authentication Token For A User
    • Run Procedures On User Devices
  • Manage User Groups
    • Create A New User Group
    • Edit A User Group
    • Assign Configuration Profiles To A User Group
    • Remove A User Group
    • Run Procedures On Group Devices
  • Configure Role Based Access Control For Users
    • Create A New Role
    • Manage Permissions And Users Assigned To A Role
    • Remove A Role
    • Manage Roles Assigned To A User
• Configuration Templates
  • Create Configuration Profiles
    • Profiles For Android Devices
    • Profiles For IOS Devices
    • Profiles For Windows Devices
      • Create Windows Profiles
        • Associated Devices Settings
        • Antivirus Settings
        • Communication Client And Xcitium Client - Security Application Update Settings
        • File Rating Settings
        • Firewall Settings
        • HIPS Settings
        • Containment Settings
        • Maintenance Window Settings
        • VirusScope Settings
        • Global Proxy Settings
        • Client Proxy Settings
        • Agent Discovery Settings
        • Communication Client And Xcitium Client - Security Application UI Settings
        • Logging Settings
        • Client Access Control
        • External Devices Control Settings
        • Monitors
        • Procedure Settings
        • Remote Control Settings
        • Remote Tools Settings
        • Miscellaneous Settings
        • Script Analysis Settings
        • Data Loss Prevention Settings
        • Patch Management Settings
        • Performance Settings
      • Import Windows Profiles
    • Profiles For Mac OS Devices
      • Create A Mac OS Profile
        • Antivirus Settings For Mac OS Profile
        • Certificate Settings For Mac OS Profile
        • Restrictions Settings For Mac OS Profile
        • VPN Settings For Mac OS Profile
        • Wi-Fi Settings For Mac OS Profile
        • Remote Control Settings For Mac OS Profile
        • External Device Control Settings For Mac OS Profile
        • Valkyrie Settings For MacOS Profile
        • Procedure Settings For Mac Profiles
        • Monitor Settings For Mac OS Profile
    • Profiles For Linux Devices
      • Create A Linux Profile
        • Antivirus Settings For Linux Profile
        • Communication Client And Comodo Client - Security Application Update Settings For Linux Profile
        • User Interface Settings For Linux Profile
        • Logging Settings For Linux Profile
        • Clients Access Control Settings For Linux Profile
        • Valkyrie Settings For Linux Profile
  • View And Manage Profiles
    • Export And Import Configuration Profiles
    • Clone A Profile
  • Edit Configuration Profiles
  • Manage Default Profiles
  • Manage Alerts
    • Create A New Alert
    • Edit / Delete An Alert
  • Manage Procedures
    • View And Manage Procedures
    • Create A Custom Procedure
    • Combine Procedures To Build Broader Procedures
    • Review / Approve / Decline New Procedures
    • Add A Procedure To A Profile / Procedure Schedules
    • Import / Export / Clone Procedures
    • Change Alert Settings
    • Apply Procedures To Devices
    • Edit / Delete Procedures
    • View Procedure Results
  • Manage Monitors
    • Create Monitors And Add Them To Profiles
      • Monitors For Windows Devices
      • Monitors For Mac OS Devices
    • View And Edit Monitors
  • Data Loss Prevention Rules
    • Create DLP Discovery Rules And Add Them To Profiles
    • View And Edit DLP Discovery Rules
    • Create DLP Monitoring Rules And Add Them To Profiles
    • View And Edit DLP Monitoring Rules
• Security
  • Endpoint Security Status
    • Run Antivirus And/or File Rating Scans On Devices
    • Handle Malware On Scanned Devices
    • Update Virus Signature Database On Windows, Mac OS And Linux Devices
  • Security Events
    • View Security Events By Time
    • View Security Events By Files
    • View Security Events By Device
    • View Android Threat History
  • View And Manage Blocked Threats
  • View And Manage Quarantined Threats
  • View Contained Threats
  • HIPS Events
  • Firewall Events
  • View And Manage Autorun Alerts
  • Manage File Trust Ratings On Windows Devices
    • File Ratings Explained
  • View List Of File Verdicts
  • View History Of External Device Connection Attempts
  • Data Loss Prevention Scans
    • DLP Logs
    • DLP Quarantined Files
• Network Management
  • Create And Run Network Discovery Tasks
  • Manage Profiles For Network SNMP Devices
  • Manage Network Devices
    • Manage SNMP Devices
      • SNMP Device Details Interface
    • Discovered Devices
  • Manage Network Monitors
• Application Store
  • IOS Apps
    • Add IOS Apps And Install Them On Devices
    • Manage IOS Apps
  • Android Apps
    • Add Android Apps And Install Them On Devices
    • Manage Android Apps
  • Windows Apps
    • Install Windows Apps On Devices
• Applications
  • View Applications Installed On Android And IOS Devices
    • Blacklist And Whitelist Applications
  • Patch Management
    • Manage OS Patches On Windows Endpoints
    • Install 3rd Party Application Patches On Windows Endpoints
      • EM Supported 3rd Party Applications
  • View And Manage Applications Installed On Windows Devices
    • Uninstall A Windows Application From Selected Devices
    • Uninstall A Windows Application From All Devices
  • Vulnerability Management
• License Management
  • Manage Your Licenses
  • Manage License Allocation
  • Bill Forecast
• Configure Endpoint Manager
  • Email Notifications, Templates And Custom Variables
    • Configure Email Templates
    • Configure Email Notifications
    • Create And Manage Custom Variables
    • Create And Manage Registry Groups
    • Create And Manage COM Groups
    • Create And Manage File Groups
    • View And Manage Pattern Variables
    • View And Manage Keyword Groups
  • Endpoint Manager Portal Configuration
    • Import User Groups From LDAP
    • Configure Communication And Security Client Settings
    • Configure The EM Android Client
      • Configure Android Client General Settings
      • Configure Android Client Antivirus Settings
    • Add Apple Push Notification Certificate
    • Configure Windows Clients
      • Configure Communication Client Settings
      • Configure Client Security Settings
    • Manage Endpoint Manager Extensions
    • Configure Endpoint Manager Reports
    • Device Removal Settings
    • Account Security Settings
    • Set-up Administrators Time Zone And Language
    • Configure Audit Log Settings
  • Integrate Apple Business Manager With Endpoint Manager
    • Link Endpoint Manager With Apple Business Manager
    • Manage Apple Business Manager Devices
    • Manage Apple Business Manager Profiles
    • Configure Apple Business Manager Notifications
  • View Version And Support Information
• Appendix 1a - Endpoint Manager Services - IP Nos, Host Names And Port Details - EU Customers
• Appendix 1b - Endpoint Manager Services - IP Nos, Host Names And Port Details - US Customers
• Appendix 2 - Endpoint Manager License Types
• Appendix 3 - Pre-configured Profiles
• About Comodo Security Solutions

Vulnerability Management

• Click 'Applications' > 'Vulnerability Management' to open this interface

• This area lets you view known weaknesses found on your devices, along with their CVE (common vulnerabilities and exposures) rating.

• You can view which devices are affected and install patches as required.

Open the vulnerability management interface

• Click 'Applications' > 'Vulnerability Management'

There are two tabs, each of which offers a different view of the vulnerabilities:

• Vulnerability List - A list of discovered vulnerabilities and the number of devices affected by each.

Apply corrective patches:

• Click the number in the ‘Target Device Count’ column

• Select the devices you want to patch

• Click the ‘Install Patch’ button above the table

• Vulnerable Devices - A list of devices affected by listed vulnerabilities. Allows you patch affected device with a single click.

Vulnerability List

• Click 'Applications' > 'Vulnerability Management'

• Click the 'Vulnerability List' tab

Vulnerability List - Column Descriptions
Column Heading	Description
Vulnerability Name	The vulnerability identifier. This is same as the CVE code.
Vendor	Developer of the affected software and the corresponding patch.
CVE Addressed	Identification code of the security threat. Click this to view vulnerability details, vendor and affected devices.
Severity	Criticality of the vulnerability. The possible levels are: Critical - Vulnerabilities that can be exploited without warnings or prompts.  Examples include remote elevation of privileges exploits that allow attackers to write to the file system, or execute arbitrary code without user interaction. You should patch critical vulnerabilities as soon as possible.  Important - A vulnerability which could compromise the confidentiality, integrity, or availability of user data if exploited. The distinguishing factor between critical and important is that important vulnerabilities show some warning or prompt to the user. For example, local escalation of privilege exploits, or the execution of arbitrary code which requires extensive user action. Again, you should patch important vulnerabilities as soon as possible. Moderate - The likelihood of exploit is largely mitigated by factors such as default configuration, auditing, or difficulty of exploitation. Moderate vulnerabilities usually require specific scenarios, locations or other prerequisites. We recommend you consider patching moderate vulnerabilities. Low - A vulnerability whose exploitation is extremely difficult, or whose impact is minimal. We recommend applying low severity updates at your discretion. Unspecified – The patch was issued without a severity rating.
Target Device Count	Number of devices affected by the vulnerability. Click this to view device details and implement patches.

• Click the funnel icon to filter vulnerabilities by various criteria

• Click a column header to sort in ascending / descending / alphabetical order

From this interface you can:

• View details of a vulnerability threat

• Run a security patch on devices

View Details of a Vulnerability Threat 

• Click 'Applications' > 'Vulnerability Management' then the 'Vulnerability List' tab

• Click the CVE ID number in the CVE Addressed column 

The CVE details has three tabs, General, Vendor and Devices. By default the general tab is open in the CVE details screen.

• General - Provides the CVE details such as the name of the vulnerability type, published date and so on.

Click the vendor tab.

• Vendor Name - The software publisher's name

• Support URL - Clicking the link will take you to the technical community page that provides full information about the vulnerability, discussions, solutions and so on

Click the devices tab.

• Shows the affected devices. You can run security patches for devices from here. See 'Run a Security Patch on Devices'

Run a Security Patch on Devices

You can run security patches targeted to address a particular CVE security threat.

• Click 'Applications' > 'Vulnerability Management' then the 'Vulnerability List' tab

• Click the number in the target device count column or click the CVE ID number in the CVE Addressed column then the 'Devices' tab

• Device Name - Clicking the name will take you to the patch management section in the device summary page

• Owner Name - Clicking the name will take you to user information page

• Customer - The name of the organization the device is assigned to

• Select the device and click 'Install Patch' above

A confirmation message is shown:

Export Vulnerability List

• Export the list of files to a CSV file as follows:

• Click 'Application' > 'Vulnerability Management > 'Vulnerability List'

• Click the 'Export' button above the table then choose 'Export to CSV':

• The CSV file will be available in 'Dashboard' > 'Reports'

• See Reports in The Dashboards for more details.
  
  

Vulnerable Devices

This screen lets you view devices that are affected by vulnerabilities and install patches as required. The ‘Install Patches’ button will install every required patch.

• Click 'Applications' > 'Vulnerability Management' then the 'Vulnerable Devices' tab
  
  

• Device Name - Affected device. Click the name to view the patches available for the device.

• Owner Name - User of the device. Click the name to view the user’s details.

• Customer - The name of the organization to which the device is assigned.
  
  
• Click a column header to sort in ascending / descending / alphabetical order

Install security patch(es)

• Select the devices you want to patch then click the ‘Install Patch(es)’ button.

You will see the following confirmation message:

All available patches are installed.

Export Vulnerability Devices

• Export the list of files to a CSV file as follows:

• Click 'Application' > 'Vulnerability Management > 'Vulnerable Devices'

• Click the 'Export' button above the table then choose 'Export to CSV':

• The CSV file will be available in 'Dashboard' > 'Reports'

• See Reports in The Dashboards for more details.