• Introduction To Endpoint Manager
  • Key Concepts
  • Best Practices
  • Quick Start
  • Login Into The Admin Console
• The Admin Console
• The Dashboard
• Devices And Device Groups
  • Manage Device Groups
    • Create Device Groups
    • Edit A Device Group
    • Assign Configuration Profiles To A Device Group
    • Remove A Device Group
    • Run Procedures On Customer Groups
  • Manage Devices
    • Add New Devices
    • Manage Windows Devices
      • View And Edit Device Name
      • View Summary Information
      • View Hardware Information
      • View Network Information
      • View Maintenance Windows Associated With Device
      • View And Manage Profiles Associated With A Device
      • View And Manage Applications Installed On A Device
      • View The Files On A Device
      • View Exported Configurations And Import Profiles
      • View MSI Files Installed On A Device Through Endpoint Manager
      • View And Manage Patches For Windows And 3rd Party Applications
      • View Antivirus Scan History
      • View And Manage Device Group Memberships
      • View Device Logs
    • Manage Mac OS Devices
      • View And Edit Mac OS Device Name
      • Summary Information Of Mac Device
      • View Installed Applications
      • View Quarantined Files On Mac OS Device
      • View And Manage Profiles Associated With A Device
      • View Packages Installed On A Device Through Endpoint Manager
      • View And Manage Device Group Memberships
      • View Mac Device Logs
    • Manage Linux Devices
      • View And Edit Linux Device Name
      • Summary Information Of Linux Device
      • View Network Information Of A Linux Device
      • View And Manage Profiles Associated With A Linux Device
      • View Linux Packages Installed On A Device Through Endpoint Manager
      • View And Manage Device Group Memberships
    • Manage Android Devices
      • View And Edit Device Name
      • View Summary Information
      • Manage Installed Applications
      • View And Manage Profiles Associated With A Device
      • View Sneak Peek Pictures To Locate Lost Devices
      • View The Location Of The Device
      • View And Manage Device Group Memberships
    • Manage IOS Devices
      • View And Edit Device Name Of An IOS Device
      • View Summary Information Of An IOS Device
      • View Applications Installed On An IOS Device
      • View And Manage Profiles Associated With An IOS Device
      • View The Location Of An IOS Device
      • View And Manage Group Memberships Of An IOS Device
    • View User Information
    • Remove A Device
    • Remote Management Of Windows And Mac OS Devices
      • Transfer Items To / From The Remote Computer
    • Remotely Manage Folders And Files On Windows Devices
    • Manage Processes On Remote Windows Devices
    • Manage Services On Remote Windows Devices
    • Use The Command Prompt On Remote Windows Devices
    • Apply Procedures To Windows And Mac Devices
    • Remotely Install And Manage Packages On Windows Devices
    • Remotely Install Packages On Mac OS Devices
    • Remotely Install Packages On Linux Devices
    • Send Enrollment Link To IOS Devices
    • Install Apps On Android/iOS Devices
    • Generate An Alarm On Android Devices
    • Remotely Lock Mobile And Mac OS Devices
    • Wipe Selected Mobile And Mac Devices
    • Assign Configuration Profiles To Selected Devices
    • Set / Reset Screen Lock Password For Mobile Devices
    • Update Device Information
    • Send Text Messages To Mobile Devices
    • Restart Selected Windows Devices
    • Shutdown Windows Devices
    • Wake Offline Device
    • Change A Devices Owner
    • Change The Ownership Status Of A Device
    • Add Custom Notes And Tags On Devices
    • Generate Device List Report
  • Bulk Enrollment Of Devices
    • Enroll Windows, Mac OS And Linux Devices By Installing The Communication Client
      • Enroll Windows Devices Via AD Group Policy
      • Enroll Windows, Mac OS And Linux Devices By Offline Installation Of Agent
      • Enroll Windows Devices Using Auto Discovery And Deployment Tool
    • Enroll The Android And IOS Devices Of AD Users
  • Download And Install The Remote Control Tool
• Users And User Groups
  • Manage Users
    • Create New User Accounts
      • Manually Add Users
      • Import Users From A CSV File
    • Enroll User Devices For Management
      • Enroll Android Devices
      • Enroll IOS Devices
      • Enroll Windows Endpoints
      • Enroll Mac OS Endpoints
      • Enroll Linux OS Endpoints
    • View User Details
      • Update The Details Of A User
    • Assign Configuration Profiles To A Users Devices
    • Remove A User
    • Generate New Password For A User
    • Reset Two Factor Authentication Token For A User
    • Run Procedures On User Devices
  • Manage User Groups
    • Create A New User Group
    • Edit A User Group
    • Assign Configuration Profiles To A User Group
    • Remove A User Group
    • Run Procedures On Group Devices
  • Configure Role Based Access Control For Users
    • Create A New Role
    • Manage Permissions And Users Assigned To A Role
    • Remove A Role
    • Manage Roles Assigned To A User
• Configuration Templates
  • Create Configuration Profiles
    • Profiles For Android Devices
    • Profiles For IOS Devices
    • Profiles For Windows Devices
      • Create Windows Profiles
        • Associated Devices Settings
        • Antivirus Settings
        • Communication Client And Xcitium Client - Security Application Update Settings
        • File Rating Settings
        • Firewall Settings
        • HIPS Settings
        • Containment Settings
        • Maintenance Window Settings
        • VirusScope Settings
        • Global Proxy Settings
        • Client Proxy Settings
        • Agent Discovery Settings
        • Communication Client And Xcitium Client - Security Application UI Settings
        • Logging Settings
        • Client Access Control
        • External Devices Control Settings
        • Monitors
        • Procedure Settings
        • Remote Control Settings
        • Remote Tools Settings
        • Miscellaneous Settings
        • Script Analysis Settings
        • Data Loss Prevention Settings
        • Patch Management Settings
        • Performance Settings
      • Import Windows Profiles
    • Profiles For Mac OS Devices
      • Create A Mac OS Profile
        • Antivirus Settings For Mac OS Profile
        • Certificate Settings For Mac OS Profile
        • Restrictions Settings For Mac OS Profile
        • VPN Settings For Mac OS Profile
        • Wi-Fi Settings For Mac OS Profile
        • Remote Control Settings For Mac OS Profile
        • External Device Control Settings For Mac OS Profile
        • Valkyrie Settings For MacOS Profile
        • Procedure Settings For Mac Profiles
        • Monitor Settings For Mac OS Profile
    • Profiles For Linux Devices
      • Create A Linux Profile
        • Antivirus Settings For Linux Profile
        • Communication Client And Comodo Client - Security Application Update Settings For Linux Profile
        • User Interface Settings For Linux Profile
        • Logging Settings For Linux Profile
        • Clients Access Control Settings For Linux Profile
        • Valkyrie Settings For Linux Profile
  • View And Manage Profiles
    • Export And Import Configuration Profiles
    • Clone A Profile
  • Edit Configuration Profiles
  • Manage Default Profiles
  • Manage Alerts
    • Create A New Alert
    • Edit / Delete An Alert
  • Manage Procedures
    • View And Manage Procedures
    • Create A Custom Procedure
    • Combine Procedures To Build Broader Procedures
    • Review / Approve / Decline New Procedures
    • Add A Procedure To A Profile / Procedure Schedules
    • Import / Export / Clone Procedures
    • Change Alert Settings
    • Apply Procedures To Devices
    • Edit / Delete Procedures
    • View Procedure Results
  • Manage Monitors
    • Create Monitors And Add Them To Profiles
      • Monitors For Windows Devices
      • Monitors For Mac OS Devices
    • View And Edit Monitors
  • Data Loss Prevention Rules
    • Create DLP Discovery Rules And Add Them To Profiles
    • View And Edit DLP Discovery Rules
    • Create DLP Monitoring Rules And Add Them To Profiles
    • View And Edit DLP Monitoring Rules
• Security
  • Endpoint Security Status
    • Run Antivirus And/or File Rating Scans On Devices
    • Handle Malware On Scanned Devices
    • Update Virus Signature Database On Windows, Mac OS And Linux Devices
  • Security Events
    • View Security Events By Time
    • View Security Events By Files
    • View Security Events By Device
    • View Android Threat History
  • View And Manage Blocked Threats
  • View And Manage Quarantined Threats
  • View Contained Threats
  • HIPS Events
  • Firewall Events
  • View And Manage Autorun Alerts
  • Manage File Trust Ratings On Windows Devices
    • File Ratings Explained
  • View List Of File Verdicts
  • View History Of External Device Connection Attempts
  • Data Loss Prevention Scans
    • DLP Logs
    • DLP Quarantined Files
• Network Management
  • Create And Run Network Discovery Tasks
  • Manage Profiles For Network SNMP Devices
  • Manage Network Devices
    • Manage SNMP Devices
      • SNMP Device Details Interface
    • Discovered Devices
  • Manage Network Monitors
• Application Store
  • IOS Apps
    • Add IOS Apps And Install Them On Devices
    • Manage IOS Apps
  • Android Apps
    • Add Android Apps And Install Them On Devices
    • Manage Android Apps
  • Windows Apps
    • Install Windows Apps On Devices
• Applications
  • View Applications Installed On Android And IOS Devices
    • Blacklist And Whitelist Applications
  • Patch Management
    • Manage OS Patches On Windows Endpoints
    • Install 3rd Party Application Patches On Windows Endpoints
      • EM Supported 3rd Party Applications
  • View And Manage Applications Installed On Windows Devices
    • Uninstall A Windows Application From Selected Devices
    • Uninstall A Windows Application From All Devices
  • Vulnerability Management
• License Management
  • Manage Your Licenses
  • Manage License Allocation
  • Bill Forecast
• Configure Endpoint Manager
  • Email Notifications, Templates And Custom Variables
    • Configure Email Templates
    • Configure Email Notifications
    • Create And Manage Custom Variables
    • Create And Manage Registry Groups
    • Create And Manage COM Groups
    • Create And Manage File Groups
    • View And Manage Pattern Variables
    • View And Manage Keyword Groups
  • Endpoint Manager Portal Configuration
    • Import User Groups From LDAP
    • Configure Communication And Security Client Settings
    • Configure The EM Android Client
      • Configure Android Client General Settings
      • Configure Android Client Antivirus Settings
    • Add Apple Push Notification Certificate
    • Configure Windows Clients
      • Configure Communication Client Settings
      • Configure Client Security Settings
    • Manage Endpoint Manager Extensions
    • Configure Endpoint Manager Reports
    • Device Removal Settings
    • Account Security Settings
    • Set-up Administrators Time Zone And Language
    • Configure Audit Log Settings
  • Integrate Apple Business Manager With Endpoint Manager
    • Link Endpoint Manager With Apple Business Manager
    • Manage Apple Business Manager Devices
    • Manage Apple Business Manager Profiles
    • Configure Apple Business Manager Notifications
  • View Version And Support Information
• Appendix 1a - Endpoint Manager Services - IP Nos, Host Names And Port Details - EU Customers
• Appendix 1b - Endpoint Manager Services - IP Nos, Host Names And Port Details - US Customers
• Appendix 2 - Endpoint Manager License Types
• Appendix 3 - Pre-configured Profiles
• About Comodo Security Solutions

Introduction to Endpoint Manager 

Endpoint Manager (EM) lets you manage, monitor and secure devices which connect to your network.

• Admins must first add users to EM then enroll devices/endpoints for those users. Supported operating systems include Android, iOS, Mac OS, Windows and Linux.

• Once a device has been added, admins can apply profiles which determine the device's network access rights, security settings and other features.
  

• Each license covers one device per user. You will need additional licenses for each device you add for a user.

Guide Structure

This guide will take you through the configuration and use of Endpoint Manager and is broken down into the following sections:

• Manage Device Groups

• Create Device Groups

• Edit Device Groups

• Assign Configuration Profile to Groups

• Remove Device Groups

• Run Procedures on Customer Groups

• Manage Devices

• Add New Devices

• Manage Windows Devices

• Manage Mac OS Devices

• Manage Linux Devices

• Manage Android Devices
  

• Manage IOS Devices

• View User Information

• Remove a Device 

• Remote Management Of Windows and Mac OS Devices

• Remotely Manage Folders And Files On Windows Devices

• Manage Processes On Remote Windows Devices

• Manage Services On Remote Windows Devices

• Use the Command Prompts on Windows Devices

• Apply Procedures to Windows and Mac Devices

• Remotely Install and Manage Packages on Windows Devices 

• Remotely Install Packages on Mac OS Devices

• Remotely Install Packages on Linux Devices

• Send Enrollment Link to iOS Devices

• Install Apps On Android/iOS Devices

• Generate an Alarm On Android Device

• Remotely Lock Mobile and Mac OS Devices

• Wipe Selected Mobile And Mac Devices

• Assign Configuration Profiles To Selected Devices

• Set / Reset Screen Lock Password For Mobile Devices

• Update Device Information

• Send Text Messages To Mobile Devices

• Restart Selected Windows Devices

• Change A Device's Owner 
  

• Change the Ownership Status of a Device
  

• Generate Device List Report
  

• Bulk Enrollment of Devices

• Enroll Windows, Mac OS and Linux Devices by Installing the EM Communication Package
  

• Enroll the Android and iOS Devices of Active Directory Users 

• Download and Install the Remote Control Tool 

• Manage Users

• Create New User Accounts

• Enroll User Devices for Management

• View User Details
  

• Assign Configuration Profiles to Users Devices

• Remove a User

• Generate New Password for a User

• Reset Two Factor Authentication for a User

• Run Procedures on User Devices

• Manage User Groups

• Create a New User Group

• Edit a User Group

• Assign Configuration Profiles to a User Group

• Remove a User Group

• Run Procedure on Group Devices

• Configure Role Based Access Control for Users 

• Create a New Role
  

• Manage Role Permissions and Assigned to Users

• Remove a Role
  

• Manage Roles Assigned to a User

• Create Configuration Profiles

• Profiles for Android Devices

• Profiles for iOS Devices

• Profiles for Windows Devices

• Profiles for Mac OS Devices

• View and Manage Profiles

• Export and Import Configuration Profiles

• Clone a Profile

• Edit Configuration Profiles

• Manage Default Profiles

• Manage Alerts

• Create a New Alert

• Edit / Delete an Alert

• Manage Procedures

• View and Manage Procedures

• Create a Custom Procedure

• Combine Procedures to Build Broader Procedures

• Review / Approve / Decline New Procedures

• Add a Procedure to a Profile / Procedure Schedules

• Import / Export / Clone Procedures

• Change Alert Settings

• Apply Procedures to Devices

• Edit / Delete Procedures

• View Procedure Results

• Manage Monitors
  

• Create Monitors and Add them to Profiles
  

• View and Edit Monitors

• Data Loss Prevention Rules

• Create DLP Discovery Rules And Add Them To Profiles

• View And Edit DLP Discovery Rules

• Create DLP Monitoring Rules And Add Them To Profiles

• View And Edit DLP Monitoring Rules

• Endpoint Security Status
  
  
• Run Antivirus And/or File Rating Scans On Devices
  
  
• Handle Malware On Scanned Devices
  
  
• Update Virus Signature Database On Windows, Mac OS And Linux Devices

• Security Events
  
  
• View Security Events By Time
  
  
• View Security Events By Files
  
  
• View Security Events By Device
  
  
• View Android Threat History
  
  
• View And Manage Blocked Threats
  
  
• View And Manage Quarantined Threats
  
  
• View Contained Threats
  
  
• View And Manage Autorun Alerts

• Manage File Trust Ratings on Windows Devices
  
  
• File Ratings Explained
  
  
• View List Of File Verdicts

• View History of External Device Connection Attempts

• Data Loss Prevention Scans

• DLP Logs

• DLP Quarantined Files

• Create and Run Network Discovery Tasks

• Manage Profiles For Network SNMP Devices

• Manage Network Devices
  

• Mange Network Monitors 

• iOS Apps

• Add iOS Apps and Install them on Devices

• Manage iOS Apps

• Android Apps

• Add Android Apps and Install them on Devices

• Manage Android Apps
  

• Windows Apps

• Install Windows Apps On Devices

• View Applications Installed on Android and iOS Devices

• Blacklist and Whitelist Applications

• Patch Management

• Manage OS Patches on Windows Endpoints

• Install 3rd Party Application Patches on Windows Endpoints

• View Applications Installed on Windows Devices

• Uninstall a Windows Application from Selected Devices

• Uninstall a Windows Application from All Devices

• Vulnerability Management

• Manage Your Licenses

• Manage License Allocation

• Bill Forecast

• Email Notifications, Templates and Custom Variables

• Configure Email Templates

• Configure Email Notifications

• Create and Manage Custom Variables

• Create and Manage Registry Groups

• Create and Manage COM Groups

• Create and Manage File Groups
  

• View And Manage Pattern Variables

• View And Manage Keyword Groups

• Endpoint Manager Portal Configuration

• Import User Groups from LDAP

• Communication And Security Client Settings

• Configure the Android Client

• Android General Settings

• Android Client Antivirus Settings

• Add Apple Push Notification Certificate

• Configure Windows Client
  

• Communication Client Settings

• Client Security Settings

• Manage Endpoint Manager Extensions

• Endpoint Manager Reports

• Device Removal Settings

• Account Security Settings

• Set-up Administrators Time Zone And Language

• Configure Audit Log Settings
  

• Integrate Apple Business Manager With Endpoint Manager

• Link Endpoint Manager With Apple Business Manager

• Manage Apple Business Manager Devices

• Manage Apple Business Manager Profiles

• Configure Apple Business Manager Notifications

• View Version And Support Information