Original Mail Requests
- Click 'Reports' > 'Original Mail Request List' to view this interface.
- KoruMail's containment feature replaces untrusted attachments with a link that allows the recipient to download a 'safe' version of the file. The safe version will open inside a secure container on the user's computer.
- The 'Original Mail Request' feature lets recipients download the original version of a mail IF its attachments get contained.
- Recipients can request the original by clicking a link in their email. The request must then be approved by an admin before the mail is released.
![](/uploads/Comodo%20KoruMail/4b9a3ae6e2cbd6008bec704ed0edea34/5eac818f1e1c4adc19d335055b06586b/1bc48e6c2da418522634561e81197e66/koru_original%20mail%20req3_071118.png)
- Click the original email link and complete the short request form:
![](/uploads/Comodo%20KoruMail/4b9a3ae6e2cbd6008bec704ed0edea34/5eac818f1e1c4adc19d335055b06586b/1bc48e6c2da418522634561e81197e66/koru_original%20mail%20request_071118.png)
- Administrators can approve or reject the request in 'Reports' > 'Original Mail Request List':
![](/uploads/Comodo%20KoruMail/4b9a3ae6e2cbd6008bec704ed0edea34/5eac818f1e1c4adc19d335055b06586b/1bc48e6c2da418522634561e81197e66/koru_original%20mail%20req1_071118.png)