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Comodo Cloud Antivirus

Comodo Cloud Antivirus

Version 1.20

English

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Comodo Support And About Information
  • Introduction To Comodo Cloud Antivirus
    • System Requirements
    • Installation
    • Start Comodo Cloud Antivirus
      • The Main Interface
      • The Widget
      • The System Tray Icon
    • Lucky You Statistics
    • Understand CCAV Alerts
  • Scan And Clean Your Computer
    • Run A Quick Scan
    • Run A Full Computer Scan
    • Run A Certificate Scan
    • Run A Custom Scan
      • Scan A Folder
      • Scan A File
    • Process Infected Files
    • Manage Detected Threats
    • View Valkyrie Analysis Results
  • The Sandbox
    • Run An Application Or Browser In The Sandbox
    • Manage Sandboxed Items
      • Review Files
  • View CCAV Logs
    • Antivirus Logs
    • Executed Application Logs (Sandbox Logs)
    • Setting Changes Logs
    • Scan Actions Logs
  • View And Manage Quarantined Items
  • CCAV Settings
    • General Settings
      • Customize User Interface
      • Configure Program Updates
    • Antivirus Settings
      • Antivirus Settings
      • Exclusions
    • Sandbox Settings
      • Sandbox Settings
      • Sandbox Rules
      • Protected Files/Folders
      • Track Files Created In The Sandbox
    • File Rating Settings
      • File Rating Settings
      • Trusted Applications
      • Submitted Applications
      • Trusted Vendors
    • Advanced Protection Settings
      • Browser Settings Protection
      • Miscellaneous Protection Settings
  • Get Live Support
  • Viruscope - Feature Spotlight
  • Comodo Internet Security Essentials
    • Understand Alerts And Configure Exceptions
  • Comodo Support And About Information
  • Appendix 1 - How To Tutorials
    • Enable / Disable AV, Sandbox And Game Mode
    • Run An Antivirus Scan On Selected Items
    • Block Incoming / Outgoing Internet Connection To Sandboxed Applications
    • Add Exclusions By Allowing Internet Connection To Sandboxed Applications
    • Enable/ Disable Realtime Scan
    • Run A Virus Scan On Your Computer
    • Run An Application Or Browser In The Sandbox
    • Run A Certificate Scan On Your Computer
    • Configure Antivirus Exclusions
    • View Lucky You Statistics
    • Switch Off Automatic Antivirus And Software Updates
    • Enable/ Disable Browser Settings Protection
    • Evaluate The Behavior Of Unknown Files In The Sandbox
    • Detect Potentially Unwanted Applications (PUA)
    • Delete Quarantined Items
    • Restore A Quarantined Item
    • Submit As False Positive
    • Configure Proxy And Host Settings
    • Enable/ Disable Sandbox Indicator
    • Enable / Disable Viruscope
    • Track File Created In The Sandbox
    • Respond To Alerts
    • View CCAV Logs
    • Get Instant Support
    • Uninstall CCAV
    • Add Exclusions To Contained Folders And Files
    • Give Contained Applications Write Access To Local Folders
    • Quickly Create An Execution Rule For A Program
  • About Comodo Security Solutions

Comodo Support and About Information

 

The 'Help' icon on the side menu lets you:

  • View the Comodo Cloud Antivirus online help guide
  • Start a chat support session with a technician at Comodo
  • Submit suspicious files for analysis
  • Check the application for upcoming updates
  • Report system information to our technicians to help resolve issues
  • View the current product version, copyright information, and viruscope details.



  • User Guide - Opens the CCAV online help guide at https://help.comodo.com
  • Live Support - Choose this option to chat with our technician for technical help for CCAV. A chat session will start in your browser window and you will be connected to a Microsoft certified support technician at Comodo. The expert support is available 24/7. See Get Live Support for more details.
  • Submit File - Allows you to manually submit a suspicious file to Valkyrie for analysis. Valkyrie analysis involves automated and manual testing in order to discover whether or not the file is malicious. The results will be sent back to your computer once the analysis is complete. The results will be added to the global white-list and black-list to help fellow CCAV users who encounter the same file. See View Valkyrie Analysis Results for more details.
  • Diagnostics Report - Generates a full report about your system, including loaded modules, services, Windows errors, Auto codes, IDE and more.
  • Check for Updates - Contacts Comodo servers to check for virus database updates.
  • If updates are available, click 'Apply' to start the installation
  • Click 'Restart System Now' in order to your updates take affect
  • Click 'I will restart late' to postpone for later on
    • About - Displays the product version, details of active Viruscope Recognizers, release notes for upcoming updates and copyright information.




    • To view the Viruscope Recognizer version installed on your computer, click the 'Viruscope Details' link



    • To view the new features, click 'Release Notes' link.
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