Xcitium Enterprise

• Introduction To Xcitium Enterprise - Endpoint Protection Platform
  • Key Concepts
  • Best Practices
  • Login Into The Admin Console
  • Upgrade To Full Version
• The Admin Console
• The Dashboards
• CNAPP Dashboard
• ROI Dashboard
• Devices And Device Groups
  • Manage Device Groups
    • Create Device Groups
    • Edit A Device Group
    • Assign Configuration Profiles To A Device Group
    • Remove A Device Group
    • Run Procedures On Device Groups
  • Manage Devices
    • Add New Devices
    • Manage Windows Devices
      • View And Edit Device Name
      • View Summary Information
      • View Network Information
      • View And Manage Profiles Associated With A Device
      • View Maintenance Windows Associated With A Device
      • View And Manage Applications Installed On A Device
      • View The Files On A Device
      • View Exported Configurations And Import Profiles
      • View MSI Files Installed On A Device Through Xcitium
      • View And Manage Patches For Windows And 3rd Party Applications
      • View Antivirus Scan History
      • View And Manage Device Group Memberships
      • View Device Logs
    • Manage Mac OS Devices
      • View And Edit Mac OS Device Name
      • Summary Information Of Mac Device
      • View Installed Applications
      • View Quarantined Files On Mac OS Device
      • View And Manage Profiles Associated With A Device
      • View Packages Installed On A Device Through Xcitium
      • View And Manage Device Group Memberships
      • View Mac Device Logs
    • Manage Linux Devices
      • View And Edit Linux Device Name
      • Summary Information Of Linux Device
      • View Network Information Of A Linux Device
      • View And Manage Profiles Associated With A Linux Device
      • View Linux Packages Installed On A Device Through Dragon
      • View And Manage Device Group Memberships
    • Manage Android Devices
      • View And Edit Device Name
      • View Summary Information
      • Manage Installed Applications
      • View And Manage Profiles Associated With A Device
      • View Sneak Peek Pictures To Locate Lost Devices
      • View The Location Of The Device
      • View And Manage Device Group Memberships
    • Manage IOS Devices
      • View And Edit Device Name Of An IOS Device
      • View Summary Information Of An IOS Device
      • View Applications Installed On An IOS Device
      • View And Manage Profiles Associated With An IOS Device
      • View The Location Of An IOS Device
      • View And Manage Group Memberships Of An IOS Device
    • View User Information
    • Remote Management Of Windows And Mac OS Devices
      • Transfer Items To / From The Remote Computer
    • Remotely Manage Folders And Files On Windows Devices
    • Manage Processes On Remote Windows Devices
    • Manage Services On Remote Windows Devices
    • Use The Command Prompt On Remote Windows Devices
    • View Event Logs On Remote Windows Devices
    • Apply Procedures To Windows And Mac Devices
    • Remotely Install And Manage Packages On Windows Devices
    • Remotely Install Packages On Mac OS Devices
    • Remotely Install Packages On Linux Devices
    • Send Enrollment Link To IOS Devices
    • Generate An Alarm On Android Devices
    • Remotely Lock Mobile And Mac OS Devices
    • Wipe Selected Mobile And Mac Devices
    • Assign Configuration Profiles To Selected Devices
    • Set / Reset Screen Lock Password For Mobile Devices
    • Update Device Information
    • Send Text Messages To Mobile Devices
    • Restart Selected Windows Devices
    • Change A Device's Owner
    • Change The Ownership Status Of A Device
    • Add Custom Notes And Tags On Devices
    • Remove A Device
    • Generate Device List Report
    • Manage Isolate And Release From Isolation
  • Bulk Enrollment Of Devices
    • Enroll Windows, Mac OS And Linux Devices By Installing The Communication Client
      • Enroll Windows Devices Via AD Group Policy
      • Enroll Windows, Mac OS And Linux Devices By Offline Installation Of Agent
      • Enroll Windows Devices Using Auto Discovery And Deployment Tool
    • Enroll Android And IOS Devices Of AD Users
  • Download And Install The Remote Control Tool
• Cloud Workloads
• Cloud Assets
• Cloud Security
  • View Vulnerabilities Findings
  • Registry Scan
  • CSPM Executive Dashboard
  • Compliance Summary
  • CWPP Dashboard
  • App Behavior
  • Manage Policies
  • Remediation
  • View Alerts
  • Manage Triggers
  • View Reports
• Users And User Groups
  • Manage Users
    • Create New User Accounts
      • Manually Add Users
      • Import Users From A CSV File
    • Enroll User Devices For Management
      • Enroll Android Devices
      • Enroll IOS Devices
      • Enroll Windows Endpoints
      • Enroll Mac OS Endpoints
      • Enroll Linux OS Endpoints
    • View User Details
      • Update The Details Of A User
    • Assign Configuration Profiles To User Devices
    • Remove A User
    • Generate New Password For A User
    • Reset Two Factor Authentication Token For A User
    • Run Procedures On User Devices
  • Manage User Groups
    • Create A New User Group
    • Edit A User Group
    • Assign Configuration Profiles To A User Group
    • Remove A User Group
    • Run Procedures On User Group Devices
  • Configure Role Based Access Control For Users
    • Create A New Role
    • Manage Permissions And Users Assigned To A Role
    • Remove A Role
    • Manage Roles Assigned To A User
• Configuration Templates
  • Create Configuration Profiles
    • Profiles For Android Devices
    • Profiles For IOS Devices
    • Profiles For Windows Devices
      • Create Windows Profiles
        • Associated Devices Settings
        • Antivirus Settings
        • Communication Client And Xcitium Client - Security Application Update Settings
        • File Rating Settings
        • Firewall Settings
        • HIPS Settings
        • Containment Settings
        • Maintenance Window Settings
        • VirusScope Settings
        • Xcitium Verdict Cloud
        • Global Proxy Settings
        • Client Proxy Settings
        • Agent Discovery Settings
        • Communication Client And Xcitium Client - Security Application UI Settings
        • Logging Settings
        • Client Access Control
        • External Devices Control Settings
        • Monitors
        • Procedure Settings
        • Remote Control Settings
        • Remote Tools Settings
        • Miscellaneous Settings
        • Script Analysis Settings
        • Data Loss Prevention Settings
        • Patch Management Settings
        • Performance Settings
        • Thumbnails Settings
        • Chat Settings
        • Applications Settings
      • Import Windows Profiles
    • Profiles For Mac OS Devices
      • Create A Mac OS Profile
        • Antivirus Settings For Mac OS Profile
        • Certificate Settings For Mac OS Profile
        • Restrictions Settings For Mac OS Profile
        • VPN Settings For Mac OS Profile
        • Wi-Fi Settings For Mac OS Profile
        • Remote Control Settings For Mac OS Profile
        • External Device Control Settings For Mac OS Profile
        • Valkyrie Settings For MacOS Profile
        • Procedure Settings For Mac Profiles
        • Monitor Settings For Mac OS Profile
    • Profiles For Linux Devices
      • Create A Linux Profile
        • Antivirus Settings For Linux Profile
        • Communication Client And XcitiumClient - Security Application Update Settings For Linux Profile
        • User Interface Settings For Linux Profile
        • Logging Settings For Linux Profile
        • Clients Access Control Settings For Linux Profile
        • Valkyrie Settings For Linux Profile
  • View And Manage Profiles
    • Export And Import Configuration Profiles
    • Clone A Profile
  • Edit Configuration Profiles
  • Manage Default Profiles
  • Manage Alerts
    • Create A New Alert
    • Edit / Delete An Alert
  • Manage Procedures
    • View And Manage Procedures
    • Create A Custom Procedure
    • Combine Procedures To Build Broader Procedures
    • Review / Approve / Decline New Procedures
    • Add A Procedure To A Profile / Procedure Schedules
    • Import / Export / Clone Procedures
    • Change Alert Settings
    • Apply Procedures To Devices
    • Edit / Delete Procedures
    • View Procedure Results
  • Manage Monitors
    • Create Monitors And Add Them To Profiles
      • Monitors For Windows Devices
      • Monitors For Mac OS Devices
    • View And Edit Monitors
  • Data Loss Prevention Rules
    • Create DLP Discovery Rules And Add Them To Profiles
    • View And Edit DLP Discovery Rules
    • Create DLP Monitoring Rules And Add Them To Profiles
    • View And Edit DLP Monitoring Rules
• Security Systems
  • View Alerts And Security Events
    • View Alerts And Security Events By Time
    • View Alerts And Security Events By Files
    • View Alerts And Security Events By Device
    • Alert Policy
    • Suppression Rule
  • Investigate Events
    • Search Events By Query
    • Search Events By File
    • Search Events By Device
    • View Android Threat History
    • Process Timeline
  • Endpoint Security Status
    • Run Antivirus And/or File Rating Scans On Devices
    • Handle Malware On Scanned Devices
    • Update Virus Signature Database On Windows, Mac OS And Linux Devices
  • View And Manage Blocked Threats
  • View And Manage Quarantined Items
  • View Contained Threats
  • View And Manage Autorun Items
  • Manage File Trust Ratings On Windows Devices
    • File Ratings Explained
  • View List Of File Verdicts
  • View History Of External Device Connection Attempts
  • Data Loss Prevention Scans
    • DLP Logs
    • DLP Quarantined Files
• Network Management
  • Create And Run Network Discovery Tasks
  • Manage Profiles For Network SNMP Devices
  • Manage Network Devices
    • Manage SNMP Devices
      • SNMP Device Details Interface
    • Discovered Devices
  • Manage Network Monitors
• Software Inventory
  • View Applications Installed On Android And IOS Devices
    • Blacklist And Whitelist Applications
  • Patch Management
    • Manage OS Patches On Windows Endpoints
    • Install 3rd Party Application Patches On Windows Endpoints
      • Xcitium Supported 3rd Party Applications
  • View And Manage Applications Installed On Windows Devices
    • Uninstall A Windows Application From Selected Devices
    • Uninstall A Windows Application From All Devices
  • Vulnerability Management
• Management Settings
  • Account Management
  • License Management
    • Manage Your Licenses
    • License Allocations
    • Bill Forecast
• Configure Xcitium Enterprise
  • Email Notifications, Templates And Custom Variables
    • Configure Email Templates
    • Configure Email Notifications
    • Create And Manage Custom Variables
    • Create And Manage Registry Groups
    • Create And Manage COM Groups
    • Create And Manage File Groups
    • Create And Manage Tags
  • Xcitium Enterprise Portal Configuration
    • Import User Groups From LDAP
    • Configure Portal Settings
    • Configure Communication And Security Client Settings
      • Configure The Xcitium Android Client
        • Configure Android Client General Settings
        • Configure Android Client Antivirus Settings
        • Add Google Cloud Messaging (GCM) Token
      • Add Apple Push Notification Certificate
      • Configure Windows Clients
        • Configure Communication Client Settings
        • Configure Client Security Settings
    • Manage Xcitium Enterprise Extensions
    • Configure Xcitium Enterprise Reports
    • Device Removal Settings
    • Account Security Settings
    • Set-up Administrator's Time Zone And Language
    • Configure Audit Log Settings
  • Dashboard Settings
  • Cloud Security Settings
    • Manage Cloud Accounts
      • Amazon Web Server (AWS) Account Onboarding
      • Google Cloud Platform (GCP) Account Onboarding
      • Microsoft Azure Account Onboarding
    • Manage Cluster
    • Configure Integrations
      • CWPP
      • CSPM
      • Registry
      • S3 Data Source
    • Create And Manage Labels
    • Create And Manage Tags
    • Create And Manage Groups
    • Configure Ticket Template
  • Data Protection Templates
    • View And Manage Pattern Variables
    • View And Manage Keyword Groups
  • View Version And Support Information
  • Alert Notification Settings
• Appendix 1a - Xcitium Services - IP Nos, Host Names And Port Details - EU Customers
• Appendix 1b - Xcitium Services - IP Nos, Host Names And Port Details - US Customers
• Appendix 2 - Pre-configured Profiles
• Appendix 3 - Default Xcitium Security Policy Details
• About Xcitium

Edit a Device Group

The 'Group Management' interface lets you view/add/remove devices, rename the group and manage group policies.

• View or edit a device group
  

• Add new devices to a group
  

• Remove devices from a group
  

• Rename a group
  

• Assign Configuration profiles to a device group
  

• Export the list of devices in a group
  

• Remove a group

View or edit a device group

• Click 'Assets' > 'Devices' > 'Device List'
  

• Click the 'Group Management' tab
  

• Click 'Show all' on the left to open the list of all groups
  

• Click the name of the group you want to edit

The group management interface for the selected group opens with the list of devices in the groups and their details:

Column Heading	Description
OS	The operating system of the device.
Name	The label assigned to the device by the user. Grey text color indicates the device has been offline for the past 24 hours. If no name is assigned, the model number of the device will be used as the name. You can assign a new name as required. Click the device name to view device details. See Manage Windows Devices, Manage Mac OS Devices, Manage Linux Devices, Manage Android Devices and Manage iOS Devices for more details.
Logged in User	The name of the user currently signed-in to the device. The username is prefixed with the active directory (AD) domain or workgroup that the user is currently logged-in to Active Directory - Name is shown as / Workgroup - Name is shown as / No network - Name is shown as / Click the icon to copy the username to the clipboard.
Active Components	Xcitium Client Security modules which are enabled on the device Examples include 'Antivirus', 'Firewall', 'Containment' and 'Agent Only' The possible components for each OS are as follows: Android devices - The agent will automatically install the AV (antivirus) component. iOS devices - Only the agent (EM client) will be installed Windows endpoints - Available components are - Agent, AV, FW (firewall) and Containment. These components are installed automatically when a profile featuring the components is installed. Mac OS endpoints - Available components are EM Agent and AV Linux devices - Available Components are EM Agent, AV, SOC and XCS
Patch status	The number of patches available for Windows endpoints. Patch statuses are as follows: - No patches required. All patches are up-to-date. - Critical patches are available. The number to the right shows how many are pending. Click the number to view and manage the patches. See View and Install Windows and 3rd Party Application Patches for more details. - Optional patches are available. Click the number to the right to view and manage the patches.
Customer	The name of the company to which the device is enrolled. By default, it is your company.
Last Activity	The date and time at which the device last communicated with the Xcitium server.
Controls
Add Devices to Group	Include managed devices of any operating system to the group. See Add new devices to a group for more details.
Manage Profiles	View and apply configuration profiles to all member devices in the group at once. See Assign Configuration Profiles to a Device Group for more details.
Rename Group	Change the label of the group.
Delete Device Group	Remove unwanted device groups from Xcitium. Note - You cannot delete a device group unless it is empty. Remove all member devices before deleting. See Remove a Device Group for more details.
Remove from Group	Remove unwanted devices from the group. See Remove devices from a group for more details.
Run Procedure	Execute script and patch procedure on devices. See Run Procedures on Device Groups for more help with this.
Export	Save a list of devices in the group in .csv format. The exported .csv is available in 'Dashboards' > 'Reports' See Export the List of Devices in a Group for more details.

• Click column headers to sort the items in ascending/descending order of entries in that column.

Search and Filter Options

• Click the funnel button at the right end to open the filter options.

• To filter the items or search for a device based on its OS, online status, name, patch status, currently logged-in user and/or a period of last activity, enter the search criteria in part or full in the text box and click 'Apply'.

• To display all the items again, remove / deselect the search key from filter and click 'OK'.

Add new devices to a group

• Click 'Assets' > 'Devices' > 'Device List'
  

• Click the 'Group Management' tab
  

• Click 'Show All' or 'Default Customer' on the left to view the list of device groups
  

• Click the name of the group you want to edit
  

• Click 'Add Devices to Group' at the top right.

The interface will list all enrolled devices that are not already in the target group:

• Select the devices to be added to the group and click 'Add Selected Devices'.
  
  

Tip: You can filter or search for specific devices using the filter options that appear on clicking the funnel icon at the top right.

A confirmation dialog will appear.

• Click 'Confirm'. The devices will be added to the group.

Once the device(s) are added to the group, the configuration profiles, associated with the group, will be applied to the device, in addition to the profiles, which are already in effect on the device.

Tip: You can add a device to a group from the 'Device Details' interface too. For more details, see View and Manage Device Group Membership.

Remove Devices from a Group

• Click 'Assets' > 'Devices' > 'Device List'
  

• Click the 'Group Management' tab
  

• Click 'Show All' or 'Default Customer' on the left to view the list of device groups
  

• Click the name of the group you want to edit
  

• Select the device you want to remove from the group
  

• Click 'Remove from Group'
  
  

• Click 'Confirm' in the confirmation dialog.

If a device is removed from a group, any group profiles will also be removed from the device.

Tip: You can remove the membership of a device to a group, from the 'Device Details' interface too. For more details, see  View and Manage Device Group Membership.

Rename a Group

• Click 'Assets' > 'Devices' > 'Device List'
  

• Click the 'Group Management' tab
  

• Click 'Show All' or 'Default Customer' on the left to view the list of device groups
  

• Select the group and click 'Rename group'
  

• Alternatively, move your mouse over the group name and click the pencil icon or click the name of the group you want to edit and click 'Rename Group' in the group details interface.

 

The 'Rename Group' dialog will open.

• Enter a new name for the group in the 'Name' text box and click 'Rename'.

The group will be updated with the new name.

Export the List of Devices in a Group

• Click 'Assets' > 'Devices' > 'Device List'
  

• Click the 'Group Management' tab
  

• Click the name of the group to view the list of devices in it
  

• Click the 'Export' button above the table then choose 'Export to CSV':
  
  

• The CSV file will be available in 'Dashboards' > 'Reports'
  

• See Reports in The Dashboards for more details.