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Manage Services on remote Windows Devices


Service explorer lets you remotely view all running services on a managed Windows device.

  • Click 'Assets' > 'Devices' > 'Device List'

  • Click the 'Device Management' tab

    • Select a group to view only its devices

Or

    • Select 'Show all' to view every device added to Xcitium

  • Select the target Windows device

  • Click 'Remote Tools' > 'Service Explorer':



You might see an alert if you try to access this feature outside of a maintenance window:

Warning message


  • Click 'Service Explorer' to continue anyway.

Blocked message


  • Click 'Cancel' to return to device management screen
  • Select user type - Choose the user account under which you want to remotely manage services on the target device.

  • Click 'Connect to Remote Host' to establish the connection.

  • Click 'Cancel Connection' to terminate immediately.

  • A request message is shown to the end-user if notifications are enabled:

  • Silent control- Take control without notifying the user

  • Ask then allow- Ask user permission, but take control anyway if they don't respond within a set time

  • Ask then deny access - Ask end-user permission, and close the connection if they don't respond within a set time

  • Do not allow - Prohibit remote take-over of devices that use this profile.

Once the connection has been established, Xcitium shows all running services on the remote device:




  • Use the buttons above the table to start, pause and restart selected services

  • Click the funnel icon to filter services by various criteria

  • Search for a service by typing its name in the search field. Matching results are shown for the letters entered

  • The following notification is shown on the endpoint while you are connected:

  • The users can view your activities by clicking the arrow on the right: