Xcitium Enterprise

• Introduction To Xcitium Enterprise - Endpoint Protection Platform
  • Key Concepts
  • Best Practices
  • Login Into The Admin Console
  • Upgrade To Full Version
• The Admin Console
• The Dashboards
• CNAPP Dashboard
• ROI Dashboard
• Devices And Device Groups
  • Manage Device Groups
    • Create Device Groups
    • Edit A Device Group
    • Assign Configuration Profiles To A Device Group
    • Remove A Device Group
    • Run Procedures On Device Groups
  • Manage Devices
    • Add New Devices
    • Manage Windows Devices
      • View And Edit Device Name
      • View Summary Information
      • View Network Information
      • View And Manage Profiles Associated With A Device
      • View Maintenance Windows Associated With A Device
      • View And Manage Applications Installed On A Device
      • View The Files On A Device
      • View Exported Configurations And Import Profiles
      • View MSI Files Installed On A Device Through Xcitium
      • View And Manage Patches For Windows And 3rd Party Applications
      • View Antivirus Scan History
      • View And Manage Device Group Memberships
      • View Device Logs
    • Manage Mac OS Devices
      • View And Edit Mac OS Device Name
      • Summary Information Of Mac Device
      • View Installed Applications
      • View Quarantined Files On Mac OS Device
      • View And Manage Profiles Associated With A Device
      • View Packages Installed On A Device Through Xcitium
      • View And Manage Device Group Memberships
      • View Mac Device Logs
    • Manage Linux Devices
      • View And Edit Linux Device Name
      • Summary Information Of Linux Device
      • View Network Information Of A Linux Device
      • View And Manage Profiles Associated With A Linux Device
      • View Linux Packages Installed On A Device Through Dragon
      • View And Manage Device Group Memberships
    • Manage Android Devices
      • View And Edit Device Name
      • View Summary Information
      • Manage Installed Applications
      • View And Manage Profiles Associated With A Device
      • View Sneak Peek Pictures To Locate Lost Devices
      • View The Location Of The Device
      • View And Manage Device Group Memberships
    • Manage IOS Devices
      • View And Edit Device Name Of An IOS Device
      • View Summary Information Of An IOS Device
      • View Applications Installed On An IOS Device
      • View And Manage Profiles Associated With An IOS Device
      • View The Location Of An IOS Device
      • View And Manage Group Memberships Of An IOS Device
    • View User Information
    • Remote Management Of Windows And Mac OS Devices
      • Transfer Items To / From The Remote Computer
    • Remotely Manage Folders And Files On Windows Devices
    • Manage Processes On Remote Windows Devices
    • Manage Services On Remote Windows Devices
    • Use The Command Prompt On Remote Windows Devices
    • View Event Logs On Remote Windows Devices
    • Apply Procedures To Windows And Mac Devices
    • Remotely Install And Manage Packages On Windows Devices
    • Remotely Install Packages On Mac OS Devices
    • Remotely Install Packages On Linux Devices
    • Send Enrollment Link To IOS Devices
    • Generate An Alarm On Android Devices
    • Remotely Lock Mobile And Mac OS Devices
    • Wipe Selected Mobile And Mac Devices
    • Assign Configuration Profiles To Selected Devices
    • Set / Reset Screen Lock Password For Mobile Devices
    • Update Device Information
    • Send Text Messages To Mobile Devices
    • Restart Selected Windows Devices
    • Change A Device's Owner
    • Change The Ownership Status Of A Device
    • Add Custom Notes And Tags On Devices
    • Remove A Device
    • Generate Device List Report
    • Manage Isolate And Release From Isolation
  • Bulk Enrollment Of Devices
    • Enroll Windows, Mac OS And Linux Devices By Installing The Communication Client
      • Enroll Windows Devices Via AD Group Policy
      • Enroll Windows, Mac OS And Linux Devices By Offline Installation Of Agent
      • Enroll Windows Devices Using Auto Discovery And Deployment Tool
    • Enroll Android And IOS Devices Of AD Users
  • Download And Install The Remote Control Tool
• Cloud Workloads
• Cloud Assets
• Cloud Security
  • View Vulnerabilities Findings
  • Registry Scan
  • CSPM Executive Dashboard
  • Compliance Summary
  • CWPP Dashboard
  • App Behavior
  • Manage Policies
  • Remediation
  • View Alerts
  • Manage Triggers
  • View Reports
• Users And User Groups
  • Manage Users
    • Create New User Accounts
      • Manually Add Users
      • Import Users From A CSV File
    • Enroll User Devices For Management
      • Enroll Android Devices
      • Enroll IOS Devices
      • Enroll Windows Endpoints
      • Enroll Mac OS Endpoints
      • Enroll Linux OS Endpoints
    • View User Details
      • Update The Details Of A User
    • Assign Configuration Profiles To User Devices
    • Remove A User
    • Generate New Password For A User
    • Reset Two Factor Authentication Token For A User
    • Run Procedures On User Devices
  • Manage User Groups
    • Create A New User Group
    • Edit A User Group
    • Assign Configuration Profiles To A User Group
    • Remove A User Group
    • Run Procedures On User Group Devices
  • Configure Role Based Access Control For Users
    • Create A New Role
    • Manage Permissions And Users Assigned To A Role
    • Remove A Role
    • Manage Roles Assigned To A User
• Configuration Templates
  • Create Configuration Profiles
    • Profiles For Android Devices
    • Profiles For IOS Devices
    • Profiles For Windows Devices
      • Create Windows Profiles
        • Associated Devices Settings
        • Antivirus Settings
        • Communication Client And Xcitium Client - Security Application Update Settings
        • File Rating Settings
        • Firewall Settings
        • HIPS Settings
        • Containment Settings
        • Maintenance Window Settings
        • VirusScope Settings
        • Xcitium Verdict Cloud
        • Global Proxy Settings
        • Client Proxy Settings
        • Agent Discovery Settings
        • Communication Client And Xcitium Client - Security Application UI Settings
        • Logging Settings
        • Client Access Control
        • External Devices Control Settings
        • Monitors
        • Procedure Settings
        • Remote Control Settings
        • Remote Tools Settings
        • Miscellaneous Settings
        • Script Analysis Settings
        • Data Loss Prevention Settings
        • Patch Management Settings
        • Performance Settings
        • Thumbnails Settings
        • Chat Settings
        • Applications Settings
      • Import Windows Profiles
    • Profiles For Mac OS Devices
      • Create A Mac OS Profile
        • Antivirus Settings For Mac OS Profile
        • Certificate Settings For Mac OS Profile
        • Restrictions Settings For Mac OS Profile
        • VPN Settings For Mac OS Profile
        • Wi-Fi Settings For Mac OS Profile
        • Remote Control Settings For Mac OS Profile
        • External Device Control Settings For Mac OS Profile
        • Valkyrie Settings For MacOS Profile
        • Procedure Settings For Mac Profiles
        • Monitor Settings For Mac OS Profile
    • Profiles For Linux Devices
      • Create A Linux Profile
        • Antivirus Settings For Linux Profile
        • Communication Client And XcitiumClient - Security Application Update Settings For Linux Profile
        • User Interface Settings For Linux Profile
        • Logging Settings For Linux Profile
        • Clients Access Control Settings For Linux Profile
        • Valkyrie Settings For Linux Profile
  • View And Manage Profiles
    • Export And Import Configuration Profiles
    • Clone A Profile
  • Edit Configuration Profiles
  • Manage Default Profiles
  • Manage Alerts
    • Create A New Alert
    • Edit / Delete An Alert
  • Manage Procedures
    • View And Manage Procedures
    • Create A Custom Procedure
    • Combine Procedures To Build Broader Procedures
    • Review / Approve / Decline New Procedures
    • Add A Procedure To A Profile / Procedure Schedules
    • Import / Export / Clone Procedures
    • Change Alert Settings
    • Apply Procedures To Devices
    • Edit / Delete Procedures
    • View Procedure Results
  • Manage Monitors
    • Create Monitors And Add Them To Profiles
      • Monitors For Windows Devices
      • Monitors For Mac OS Devices
    • View And Edit Monitors
  • Data Loss Prevention Rules
    • Create DLP Discovery Rules And Add Them To Profiles
    • View And Edit DLP Discovery Rules
    • Create DLP Monitoring Rules And Add Them To Profiles
    • View And Edit DLP Monitoring Rules
• Security Systems
  • View Alerts And Security Events
    • View Alerts And Security Events By Time
    • View Alerts And Security Events By Files
    • View Alerts And Security Events By Device
    • Alert Policy
    • Suppression Rule
  • Investigate Events
    • Search Events By Query
    • Search Events By File
    • Search Events By Device
    • View Android Threat History
    • Process Timeline
  • Endpoint Security Status
    • Run Antivirus And/or File Rating Scans On Devices
    • Handle Malware On Scanned Devices
    • Update Virus Signature Database On Windows, Mac OS And Linux Devices
  • View And Manage Blocked Threats
  • View And Manage Quarantined Items
  • View Contained Threats
  • View And Manage Autorun Items
  • Manage File Trust Ratings On Windows Devices
    • File Ratings Explained
  • View List Of File Verdicts
  • View History Of External Device Connection Attempts
  • Data Loss Prevention Scans
    • DLP Logs
    • DLP Quarantined Files
• Network Management
  • Create And Run Network Discovery Tasks
  • Manage Profiles For Network SNMP Devices
  • Manage Network Devices
    • Manage SNMP Devices
      • SNMP Device Details Interface
    • Discovered Devices
  • Manage Network Monitors
• Software Inventory
  • View Applications Installed On Android And IOS Devices
    • Blacklist And Whitelist Applications
  • Patch Management
    • Manage OS Patches On Windows Endpoints
    • Install 3rd Party Application Patches On Windows Endpoints
      • Xcitium Supported 3rd Party Applications
  • View And Manage Applications Installed On Windows Devices
    • Uninstall A Windows Application From Selected Devices
    • Uninstall A Windows Application From All Devices
  • Vulnerability Management
• Management Settings
  • Account Management
  • License Management
    • Manage Your Licenses
    • License Allocations
    • Bill Forecast
• Configure Xcitium Enterprise
  • Email Notifications, Templates And Custom Variables
    • Configure Email Templates
    • Configure Email Notifications
    • Create And Manage Custom Variables
    • Create And Manage Registry Groups
    • Create And Manage COM Groups
    • Create And Manage File Groups
    • Create And Manage Tags
  • Xcitium Enterprise Portal Configuration
    • Import User Groups From LDAP
    • Configure Portal Settings
    • Configure Communication And Security Client Settings
      • Configure The Xcitium Android Client
        • Configure Android Client General Settings
        • Configure Android Client Antivirus Settings
        • Add Google Cloud Messaging (GCM) Token
      • Add Apple Push Notification Certificate
      • Configure Windows Clients
        • Configure Communication Client Settings
        • Configure Client Security Settings
    • Manage Xcitium Enterprise Extensions
    • Configure Xcitium Enterprise Reports
    • Device Removal Settings
    • Account Security Settings
    • Set-up Administrator's Time Zone And Language
    • Configure Audit Log Settings
  • Dashboard Settings
  • Cloud Security Settings
    • Manage Cloud Accounts
      • Amazon Web Server (AWS) Account Onboarding
      • Google Cloud Platform (GCP) Account Onboarding
      • Microsoft Azure Account Onboarding
    • Manage Cluster
    • Configure Integrations
      • CWPP
      • CSPM
      • Registry
      • S3 Data Source
    • Create And Manage Labels
    • Create And Manage Tags
    • Create And Manage Groups
    • Configure Ticket Template
  • Data Protection Templates
    • View And Manage Pattern Variables
    • View And Manage Keyword Groups
  • View Version And Support Information
  • Alert Notification Settings
• Appendix 1a - Xcitium Services - IP Nos, Host Names And Port Details - EU Customers
• Appendix 1b - Xcitium Services - IP Nos, Host Names And Port Details - US Customers
• Appendix 2 - Pre-configured Profiles
• Appendix 3 - Default Xcitium Security Policy Details
• About Xcitium

Manage your Licenses

• Click 'License Management' > 'License Management'
  

• This area lets you add, delete and renew licenses, view license details, change license allocation, configure reports, and more.

See the following for more help:

• License table columns
  

• Add a license
  

• Delete a license
  

• View license details, change allocation type
  

• Renew a license
  

• Configure usage report settings
  

• Export list of licenses

License table columns

 

Column	Description
Allocation Type	States whether you can use the license for multiple customers or a single customer. Note: This applies only for Xcitium products for Managed Service Provider (MSP) customers. Licenses purchased by Xcitium Enterprise customers can be used only for their organization, that is single customer. Global (G) - You can use the license for multiple customers Allocated (C) - You can use the license on a single customer
License Key	Unique identifier for the license.
License Configuration	The security features which are included on the license.
Seats	Number of devices covered by the license. The infinity symbol icon indicates unlimited seats. These licenses support unlimited devices, but are limited to a one month term.
Allocated	The number of seats that you have already assigned to devices. Seats can be assigned to a single customer or multiple customers.
Free	Number of seats remaining on the license.
Days to Expiration	Number of days left on the license.
Expires	License period end date and time
License Type	Indicates whether the subscription is free, premium or managed.

• Click column headers to sort items in ascending or descending order
  

• You can enter license keys in the search box to locate specific licenses.
  

• Click the funnel at top-right to open more filters:
  

 

Add a License

You can purchase new licenses from Xcitium Account Manager (XAM) at https://accounts.Xcitium.com.

• Log in at https://accounts.Xcitium.com with your Xcitium Enterprise username and password
  

• Select 'Advanced Endpoint Protection (AEP)' and complete the purchase process.

Your license key will be sent to your registered email address.

Register the license

Once you have obtained a new license, you need to register it in Xcitium Enterprise.

• Click 'License Management' > 'License Management'
  

• Open the 'Licenses' tab
  

• Click 'Add New License' at the top left.
  
  

• Enter the license key from your confirmation email.
  

• Click 'Add'.

Your new license is shown in the 'License Key' column.

Delete a License

• Click 'License Management' > 'License Management'
  

• Open the 'Licenses' tab
  

• Select the license and click 'Delete License' at the top

• Click 'Delete' to remove the license from the list.

Note - You can add the license again if required. See above how to add a license.

View License Details

• Click 'License Management' > 'License Management'
  

• Open the 'Licenses' tab
  

• Select the license and click 'Details' at the top.

The license details screen opens:

The license details screen has three tabs:

• License Summary - Details of your subscriptions for Xcitium Enterprise and other Xcitium products. You can change the license allocation type from here too.
  

• Customers - Shows how your license seats are allocated among your customers. Applies only to Xcitium Products for MSP customers. Licenses purchased by Xcitium Enterprise customers are automatically allocated only to their organization.
  

• Report Settings - Configure license usage reports.

License Summary

• Main License Details - Info about your Xcitium Enterprise subscriptions.
  

• Sub License Details - Info about additional subscriptions included with the main license. These licenses are for other Xcitium products such as Valkyrie.

Change License Allocation Type –Applies only to Xcitium products for MSP customers. Xcitium Enterprise customers should leave the setting as 'Allocated'.

Customers

The customers area shows how your seats are distributed.

Column Heading	Description
Customer	Name of the customer. By default, it is your company. Click the name to view their license usage.
Device Total	Number of endpoints you have assigned..
Device with CCS	Number of endpoints which have Xcitium Client Security (XCS) installed
Total Seats	Number of seats available on all licenses.
Used Seats	Number of seats currently assigned.
Unlicensed Devices	Number of devices enrolled for the customer and have CCS installed, exceeding the total number of seats allotted.
Unused Seats	Number of seats remaining on the license Unused seats = Total seats - Used seats
Allocate Seats	Add or remove seats
Controls	Add License - Import a new license to a your account. See Add a License for more details. Apply - Save your settings. Unallocate - Remove licenses from a customer Renew - Renew a license for a customer.

 

Export the seat distribution report for a license

• Click 'License Management' > 'License Management'
  

• Open the 'Licenses' tab
  

• Select the license and click 'Details' at the top
  

• Click the 'Customers' tab
  

• Click the 'Export' button above the table then choose 'Export to CSV':

• The CSV file will be available in 'Dashboard' > 'Reports'
  

• See Reports in The Dashboard for more details.

Configure Usage Report Settings

The report contains details on the license period, allocation type, seats covered by the license, total devices used, and so on.

• Click 'License Management' > 'License Management'
  

• Open the 'Licenses' tab
  

• Select the license and click 'Details' at the top
  

• Open the 'Report Settings' tab and click 'Edit' at top-right

• Period - How frequently the report is generated.
  

• EM Administrators - Send the report to users with the admin role
  

• Send to email list - Add the mail addresses of people to whom the report should be sent.

• Enter an email address then press 'Enter'. Repeat the process to add more addresses.

• Send to users - Add enrolled users to whom the report should be sent.

• Enter the first few letters of a username then select from the suggestions.

• Click 'Save'

Renew a License

• Click 'License Management' > 'License Management'
  

• Open the 'Licenses' tab
  

• Select the license and click 'Renew License' at the top

The 'License Options' screen shows a comparison of available license types:

• Click 'Upgrade Now' under the license type you want.

You will be taken to the order forms to complete the purchase.

Export the list of licenses

• Click 'License Management' > 'License Management'
  

• Open the 'Licenses' tab
  

• Click the funnel icon to filter which records are included in the report.
  

• Click the 'Export' button above the table then choose 'Export to CSV':

• The CSV file will be available in 'Dashboard' > 'Reports'
  

• See Reports in The Dashboard for more details.