Manage Processes on Remote Windows Devices
The process explorer lets you remotely manage running processes on any managed Windows device.
-
Click 'Assets' > 'Devices' > 'Device List'
-
Click the 'Device Management' tab
Select a group to view only its devices
Or
Select 'Show all' to view every device added to Xcitium
-
Select the target Windows device
-
Click 'Remote Tools' > 'Process Explorer':
You might see an alert if you try to access this feature outside of a maintenance window:
Warning message
- Click 'Process Explorer' to continue.
Blocked message
- Click 'Cancel' to return to device management screen
-
Select user type - Choose the user account under which you want to remotely manage processes on the target device.
-
Click 'Connect to Remote Host' to establish the connection.
-
Click 'Cancel Connection' to terminate immediately.
-
A request message is shown to end-user if configured appropriately:
-
You have the following configuration options:
Silent control- Take control without notifying the end-user
Ask then allow - Ask end-user permission but take control anyway if they don't respond within a set time
Ask then deny access - Ask end-user permission but close the connection if they don't respond within a set time
Do not allow - Prohibit remote take-over of target devices associated with this profile
See Remote Tools Settings for more details.
-
The user is shown a notification during remote connections:
Users can click 'End session' to terminate the connection.
The 'Processes' interface for the selected device appears:
All processes that are currently running on the device are shown in the Xcitium interface.
-
Use the button at top-right to toggle between flat list and tree list views
-
Click the funnel icon to filter processes by various criteria
-
Click the right arrow beside a process name to view its child-processes
-
Terminate running processes by selecting them then clicking the 'End Process' button
-
'Real Time Auto-Update' - gets the latest information about a process from an endpoint every few seconds
-
Start typing the process name in the search field. Matching results will be shown for the letters entered.
Processes - Column Descriptions |
|
---|---|
Column Header |
Descriptions |
App/Process |
The label of the process or the parent application that triggered the process. |
Account |
The user account with which the process the running. The system access privileges for the process are limited by the user account. |
PID |
The process identification number. |
Status |
Whether the process is running or suspended. |
CPU Memory Disk Network GPU |
Indicates the resource usage of the respective hardware/connection bandwidth by the process. |
Start time |
The date and time the process commenced. |
-
The following notification is shown on the endpoint while you are connected:
-
The endpoint user can view your activities by clicking the arrow on the right: