Wipe Selected Mobile and Mac Devices
Click 'Assets' > 'Devices' > 'Device List' > 'Device Management' > select a device > Click 'More' > 'Wipe/Corporate'
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Confidential documents and sensitive information can be stolen from a lost or stolen device.
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Admins can remotely erase the contents of a lost device to prevent such data loss.
Additionally, you can configure a profile to wipe a device if the wrong password is entered a set number of times.
Click 'Assets' > 'Configuration Templates' > 'Profiles' > click on an iOS/Android profile > 'Add Profile Section' > 'Passcode', to set this feature.
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The remote wipe feature is available only for Android, iOS devices and Mac devices installed with MDM profile. See Enroll Mac OS Endpoints, if you need more details about enrollment of Mac devices with MDM profile.
The following sections explain how to:
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Click 'Assets' > 'Devices' > 'Device List'
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Click the 'Device Management' tab
Select a group to view only its devices
Or
Select 'Show all' to view every device added to Xcitium
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Click on the name of the device you want to wipe. This will open the device details page.
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Click the 'Wipe / Corporate' button from the options at the top
or click 'More...' and choose 'Wipe / Corporate' from the options
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Choose the type of wipe:
Corporate Wipe - Removes only the Xcitium communication client and configuration profiles
Full Wipe - Erases all data from the device and the SD card. The device will be returned to default factory settings.
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Click the 'Wipe' button to send the command.