Xcitium Enterprise

Tip: You can set any profile as a default in the 'Profiles' screen. See Edit Configuration Profiles for more details.

Note: Many Android profile settings have small information boxes next to them which indicate the OS and/or device required for the setting to work correctly.

For example, the following box indicates that the setting supports KNOX 2.0+ (Samsung For Enterprises) devices and tablets only

AV scanning exclusion list

Lets you add trusted apps.

Trusted apps are excluded from real-time, on-demand and scheduled antivirus scans run on the devices.

• Enter the bundle identifier of the app that you want to exclude from antivirus scanning.

For more details on getting the bundle identifier for an app, see the explanation given below this table.

Click the variables button to insert dynamic values. See Create and Manage Custom Variables for more details on variables.

• Click to add more 'AV scanning exclusions list' fields.

• Click to remove an item from the 'AV scanning exclusion list ' field.

Automatically terminate malware process

If enabled, any malware found is stopped from running.

From this point it might be ignored (allowed to remain on the device) or uninstalled, depending on the settings in Configure Android Client Antivirus Settings.

To view these settings, click 'Settings' > 'Settings' > 'Portal Set-Up' > 'Client Settings' > 'Android' > 'Antivirus'

Schedule scan

Select if you want to automate the process of antivirus scanning. Select the checkbox beside the day(s) that you want the scheduled scan to run.

Allow Device discovery via Bluetooth

Allows discovery of other devices via Bluetooth.

Allow Bluetooth Pairing

Allows users' devices to pair with other their devices via Bluetooth.

Allow Outgoing Calls

Allows users to make calls using Bluetooth enabled devices (eg. hands-free devices)

Allow Bluetooth Tethering

Allows users to enable/disable Bluetooth tethering option.

Allow connection to Desktop or Laptop via Bluetooth

Allow users to enable/disable Bluetooth connection with Desktop or Laptop.

Allow data transfer

Allows data transfer between devices via Bluetooth.

Allow Pop-ups

Pop-ups in browsers will be allowed on user devices.

Allow Javascript

Java scripts will be allowed on user devices

Accept Cookies

Users will be allowed to modify Cookies settings on their devices.

Remember Form Data for later use

Users will be allowed to use Auto Fill settings on their devices.

Show Fraud Warning Settings

Users will be allowed to view Fraud Warning Settings on their devices.

Name

Enter the label of the certificate.

Click the variables button to insert dynamic values. See Create and Manage Custom Variables for more details on variables.

Description

Enter an appropriate description for the certificate.

Data

Browse to the location of the stored certificate and select the certificate.

Note: Only certificate files with extensions 'pub', 'crt' or 'key' can be uploaded.

Note: The feature is supported for Samsung for Enterprise (KNOX) devices only. This area allows administrators to configure email settings on devices.

Configure for Type*

Choose the protocol for incoming mail server from IMAP and POP.

Email address*

Enter the email address of the user at the incoming mail server If the profile is for a single user.

Click the variables button to insert dynamic values if the profile is for several users.

The email address of the users to whom the profile is associated are automatically added to the profile while rolling out the same to the devices.

See Create and Manage Custom Variables for more details on variables.

Account Display Name

Enter a label to identify the user's email account at the incoming mail server, if the profile is for a single user.

Click the variables button to insert dynamic values if the profile is for several users.

See Create and Manage Custom Variables for more details on variables.

The email address of the users to whom the profile is associated are automatically added to the profile while rolling out the same to the devices.

Set as Default Account

The email account is set as default for the users.

Mail Server Host Name (for Incoming Mail) *

Enter the host name or IP address of the incoming mail server, if the profile is for a single user.

Click the variables button to insert dynamic values if the profile is for several users.

See Create and Manage Custom Variables for more details on variables.

Mail Server Port Number (for Incoming Mail) *

Enter the server port number used for incoming mail service for a single user.

For POP3, it is usually 110 and if SSL is enabled it is 995. For IMAP, it is usually 143 and if SSL is enabled it is 993.

Click the variables button to insert dynamic values if the profile is for several users.

See Create and Manage Custom Variables for more details on variables.

Login (for Incoming Mail)*

Enter the username for the email account of the user at the incoming mail server if the profile is for a single user.

Click the variables button   to insert dynamic values if the profile is for several users.

See Create and Manage Custom Variables for more details on variables.

The email usernames of the users to whom the profile is associated are automatically added to the profile while rolling out to the devices.

Password (for Incoming Mail)*

Enter the password for the email account of the user at the incoming mail server if the profile is for a single user.

Click the variables button to insert dynamic values if the profile is for several users.

See Create and Manage Custom Variables for more details on variables.

The email passwords of the users to whom the profile is associated are automatically added to the profile while rolling out to the devices.

Use SSL Incoming

Communication between incoming mail server and devices is encrypted using SSL (Secure Socket Layer Protocol).

Accept All Certificates (for Incoming Mail)

The device automatically accepts all SSL certificates from the incoming mails.

Accept TLS Certificates (for Incoming Mail)

The device automatically accepts all secure certificates for TLS (Transport Secure Layer Protocol) from the incoming mails.

Mail Server Host Name (for Outgoing mail)*

Enter the host name or IP address of the outgoing (SMTP) mail server for a single user.

Click the variables button to insert dynamic values if the profile is for several users.

See Create and Manage Custom Variables for more details on variables.

Mail Server Port Number (for Outgoing Mail) *

Enter the server port number used for outgoing (SMTP) mail service, if the profile is for single user.

If no port number is specified then ports 25, 587 and 465 are used in the given order.

Click the variables button to insert dynamic values if the profile is for several users.

See Create and Manage Custom Variables for more details on variables.

Login (for outgoing Mail)*

Enter the username for the email account of the user at the outgoing (SMTP) mail server if the profile is for a single user.

Click the variables button to insert dynamic values if the profile is for several users.

See Create and Manage Custom Variables for more details on variables.

The email usernames of the users to whom the profile is associated are automatically added to the profile while rolling out to the devices.

Password (for outgoing Mail)*

Enter the password for the email account of the user at the outgoing (SMTP) mail server if the profile is for a single user.

Click the variables button to insert dynamic values if the profile is for several users.

See Create and Manage Custom Variables for more details on variables.

The email passwords of the users to whom the profile is associated are automatically added to the profile while rolling out to the devices.

Use SSL (for Outgoing Mail)

Communication between outgoing mail server and devices is encrypted using SSL.

Accept All Certificates (for Outgoing Mail)

The device automatically accepts all SSL certificates from outgoing mails.

Accept TLS Certificates (for Outgoing Mail)

The device automatically accepts all secure certificates for TLS (Transport Secure Layer Protocol) from outgoing mails.

Sender Name

Enter the name that should appear in the 'From' field of the sent emails from the device if the profile is for a single user.

Click the variables button to insert dynamic values if the profile is for several users.

See Create and Manage Custom Variables for more details on variables.

Set Signature

Enter the signature and other details that appears at the end of the mails sent from the device.

Click the variables button to insert dynamic values if the profile is for several users.

See Create and Manage Custom Variables for more details on variables.

Prevent Moving Mail to other Accounts

The user cannot move sent or received mails to another account.

Always Vibrate on New Email Notification

The device vibrates in addition to sound alert when a new email is received.

Vibrate on New Email Notification if device is silent

The device vibrates when a new email is received, when the device is in silent mode.

Note: Please make sure users are not blocked from using the email client on their devices in Native App Restrictions

Email Address *

Click the 'Variables' button and click beside '%u.mail' from the User Variables' list. The email address of the users to whom the profile is associated are automatically filled. For more details on variables, see Create and Manage Custom Variables.

User Name *

Click the 'Variables' button and click beside '%u.login' from the User Variables' list. The username of the users to whom the profile is associated are automatically filled. For more details on variables, see Create and Manage Custom Variables.

Domain *

Enter the domain name in the field.

Click the variables button to insert dynamic values. See Create and Manage Custom Variables for more details on variables.

Server Address *

Enter the server address of the ActiveSync.

Click the variables button to insert dynamic values. See Create and Manage Custom Variables for more details on variables.

Password

Leave the field blank. The user needs to enter the password while configuring the email account for the first time. After it is validated, the users can access the email account without entering the password.

Account Display Name

Enter a label to identify the user's email account at the exchange server.

Click the variables button to insert dynamic values. See Create and Manage Custom Variables for more details on variables.

Email Signature

Enter the signature and other details that appears at the end of the mails sent from the device.

Click the variables button to insert dynamic values. See Create and Manage Custom Variables for more details on variables.

Maximum Email Size

The maximum size of email that the user can download from the server. Use the controls or enter the value in the field.

Click the variables button to insert dynamic values. See Create and Manage Custom Variables for more details on variables.

Sync Emails

Choose the period for which the emails are to be kept synchronized between the device and the exchange server from the recent past, from the drop-down.

Sync Calendar

Select the period for which the calendar events are to be synchronized between the device and the exchange server, from the drop-down.

Use SSL

Communication between the device and the exchange server is encrypted using SSL (Secure Socket Layer Protocol).

As default account

The email address is used as default for sending out emails.

Accept all certificates

The device automatically accepts all SSL certificates.

Can sync contacts

Allows synchronization of user contacts between device and exchange server.

Can sync calendar

Allows synchronization user created calendar events between the device and the exchange server.

Can sync tasks

Allows synchronization of user scheduled tasks between the device and the exchange server.

Manual roaming sync

The user can use the sync feature manually while away from the home network.

Always vibro on new email

The device will vibrate when a new email is received.

Note:This feature is only supported by Samsung for Enterprise (KNOX) devices.

Background: Kiosk mode is a feature intended to help administrators lock-down mobile devices by limiting the applications that are able to run on a device. 'Locking' a device to particular applications can prevent users from opening other applications or straying into important device configuration areas. You can also block aspects of the OS should you wish. An example is a retail or school environment where only certain apps should be used on the device.

Kiosk Mode Type

The two Kiosk modes are:

• Default mode - Run multiple apps in Kiosk mode. Users will not be able to run non-kiosk applications. Kiosk mode can only be exited by entering the admin bypass password.

• Single App mode - Users can only run the single application that you specify. Users will not be able to run non-kiosk applications. Kiosk mode can only be exited if the admin disables it in the Xcitium console.

Restrictions on access to other device functions, such as task manager and the status bar, can also be configured for either mode.

If 'Single App' is selected as Kiosk Mode Type:

Enter ID of Kiosk Apps

Enter the Package ID of the app that will run in Kiosk mode.

Click the variables button to insert dynamic values. See Create and Manage Custom Variables for more details on variables.

See Obtain Bundle/Package Identifier for more details on Package ID.

If 'Default mode' is selected as Kiosk Mode Type:

Enter ID of Kiosk Apps

Enter the package IDs of the apps that will run in Kiosk mode.

Click the variables button to insert dynamic values. See Create and Manage Custom Variables for more details on variables.

See Obtain Bundle/Package Identifier for more details on Package ID.

Click  to add more app IDs.

Click the button to remove an item from the list

Block Multi-Window Mode

Users cannot open multiple windows.

Block Task Manager

Users cannot access task manager screen.

Hide Navigation Bar

The navigation bar is not shown on the devices.

Hide System Bar

The system bar is not shown on the devices.

SMS/MMS blocking

All SMSs and MMSs to the device are blocked.

Block Keys

This feature lets you selectively block touch keys and icons available on device screen.

For example, if you do not want the device owners to use 'Caps Lock' key you can block it.

Click in the 'Block Keys' field:

Scroll down to view the full list and select the key.

Repeat the process to add more keys to the blocked keys list.

The following features are visible if 'Default mode' is selected as Kiosk Mode Type:

Show messenger App

Allows the messenger app on the device.

Show email App

Allows the email app on the device.

Show dialer App

Allows the phone dialer app on the device.

Show admin bypass button

Adds the 'Admin bypass' button to the device screen. The user can tap the button and enter the password to exit from the Kiosk mode.

Admin bypass password

Enter the password required to exit the Kiosk mode.

Click the variables button to insert dynamic values. See Create and Manage Custom Variables for more details on variables.

Note: Native app restrictions are only available on Samsung which support KNOX 2.0 +

Allow Gmail

Users can the access Gmail app.

Allow Email

Users can the access the default email app.

Allow Browser

Users can access the default Android browser on their devices.

Allow Gallery

Users can access Gallery on their devices.

Allow Settings

Users can change their device settings.

Allow Google Play

Users can access Google Play on their mobile devices.

Allow YouTube App

Users can access the YouTube app.

Allow Google Maps & Navigation

Users can access Google Maps and Navigation app on their devices.

Allow Google and Voice Search

Users can use Google and Voice Search services.

Allow Emergency Calls only

Allows users to make only emergency calls.

Allow Voice Roaming

Allows users to make/receive voice call during roaming.

Allow Sync during Roaming

Allows the use of Sync feature while roaming.

Allow Data Roaming

Allows users to enable 'Data Roaming' option on their devices to access data services during roaming.

Allow USB Tethering

Allows users to enable 'USB Tethering' option for sharing their data connection through USB tethering.

Allow Wi-Fi access point settings editing

Allows users to edit the Wi-Fi access point settings to create a Wi-Fi hotspot for sharing their data connection.

Allow user to add Wi-Fi networks

Allows users to add additional Wi-Fi networks.

Wi-Fi Network Minimum Security Level

Select the minimum security level required for the user to access the Wi-Fi network. The options available are:

• Open

• WEP

• WPA

• 802.1x EAP (LEAP)

• 802.1x EAP (FAST)

• 802.1x EAP (PEAP)

• 802.1x EAP (TTLS)

• 802.1x EAP (TLS)

Allow SMS

Allows text messages as per the option selected:

• All - Allows both incoming and outgoing text messages.

• Incoming Only - Allows incoming text messages only.

• Outgoing Only - Allows outgoing text messages only.

• None - Both incoming and outgoing text messages are blocked.

Allow MMS

Allows multimedia messages as per the option selected:

• All - Allows both incoming and outgoing multimedia messages.

• Incoming Only - Allows incoming multimedia messages only.

• Outgoing Only - Allows outgoing multimedia messages only.

• None - Both incoming and outgoing multimedia messages are blocked.

Blacklisted SSIDs

Specify the name (SSID) of the wireless network that should be blacklisted.

Click the variables button to insert dynamic values. See Create and Manage Custom Variables for more details on variables.

Click the button to add more 'Blacklisted SSID' fields.

Click the button beside an SSID to remove it from the list

Passcode Type

Select the type of passcode from the drop-down that the user should configure for unlocking screen lock. The options available are:

No passcode enforcement

Only letters

Letters and numbers

Only numbers

Letters, numbers and a special symbol

Requires some kind of password

Minimum Passcode Length

Select the minimum number of passcode characters that can be configured by the user. (4-16 characters).

Maximum Idle Time

Select the maximum time period that can be set as idle time out period for device screen lock, from the drop-down.

Maximum Failed Attempts for Wipe

Select the maximum number of allowed unsuccessful login attempts for device wipe (4-16). Set the value as '0' for unlimited.

If the number of failed attempts crosses this value, the data in the device will be automatically wiped off. This is useful to prevent the data from the device being stolen, if somebody, other than the user, tries to login to the device by entering guessed passcodes.

Maximum Failed Attempts for Sneak Peek

Select the maximum number of allowed unsuccessful login attempts for 'Sneak Peek' feature (4-16). Set the value as '0' for unlimited.

The 'Sneak Peek' feature makes the device take a photograph with the front- facing camera if the wrong passcode is entered a certain number of times - hopefully getting a picture of the person holding a lost/stolen device. Photographs are forwarded to the Xcitium server.

The photograph(s) sent by the device can be viewed from the 'Device Details' interface that can be accessed by clicking 'Assets' > 'Devices' > 'Device List' > the device name > 'Sneak Peek' tab. See View Sneak Peek Pictures to Locate Lost Devices for more details.

Note: If the device does not have a front camera, the rear camera will capture a photograph and forward to the Xcitium server.

Maximum Passcode Age (days)

Enter the maximum period in days for which a passcode can be valid. After the number of days specified in this field, the passcode will expire. The user needs to change the passcode before the current one expires.

Passcode History Requirements

This feature is available for Android 3.0 and later versions only.

Allow Turn-off background Sync

Select this to allow users to disable background synchronization setting on their devices.

Allow Bluetooth

Select this to allow users to enable/disable Bluetooth on their devices.

Allow Camera

Select this to allow users to use the camera

Allow Un-encrypted devices

Select this to enable users to use device without turning on the storage encryption feature. This feature is available for Android 3.0 and later versions only.

Allow to run Apps installed from unknown sources

Select this to allow users to run installed applications that were download from unknown sources

Cellular Connection Control

Choose whether or not to allow the device to connect to the internet through a cellular network (2G/3G/4G):

• Cellular Connection on - Maintains the data connection through cellular network enabled, irrespective of user settings under 'Settings' > 'Wireless and Network settings' in the device.

• Cellular Connection off - Maintains the data connection through cellular network disabled, irrespective of user settings under 'Settings' > 'Wireless and Network settings' in the device.

• User Choice - The connection is enabled or disabled as per the user's setting under 'Settings' > 'Wireless and Network settings' in the device.

WiFi Connection Control

Choose whether or not to allow the device to connect to WiFi networks and hotspots from the options.

• WiFi Connection on - Always maintains the WiFi connection enabled, irrespective of user's setting under 'Settings' > 'Wireless and Network settings' in the device.

• WiFi Connection off - Always maintains the WiFi connection disabled, irrespective of user's setting under 'Settings' > 'Wireless and Network settings' in the device.

• User Choice - The connection is enabled or disabled as per the user's setting under 'Settings' > 'Wireless and Network settings' in the device.

Location Service Control

Choose whether or not to allow the location services on the device from the options:

• Location Service Always On - Always maintains the location services enabled, irrespective of the user's setting on the device.

• Location Service Always Off - Always maintains the location services disabled, irrespective of the user's setting on the device.

• User Choice - The location service is enabled or disabled as per the user's setting on the device.

Note: The feature is supported for only Samsung for Enterprise (KNOX) devices.

Configure for type

Choose the VPN connection type from drop-down. The options available are:

• L2TP,

• PPTP,

• L2TP/IPSec PSK,

• IPSec, XAuth PSK

• IPSec XAuth RSA.

VPN Connection Name

Enter a label for the connection. This is shown on the device.

Click the variables button to insert dynamic values. See Create and Manage Custom Variables for more details on variables.

Host name of the VPN Server

Enter the IP address or host name of the VPN server.

Click the variables button to insert dynamic values. See Create and Manage Custom Variables for more details on variables.

Username / Password

Enter the login credentials for the device to connect to the VPN server.

Click the variables button to insert dynamic values. See Create and Manage Custom Variables for more details on variables.

DNS Search Domains

Enter the IP address or hostname of the DNS server that devices will use for searching domain names.

Click the variables button to insert dynamic values. See Create and Manage Custom Variables for more details on variables.

For L2TP

• Enable L2TP Secret

If enabled, the pre-shared L2TP should be entered in the next field L2TP Secret

• L2TP Secret

If L2TP Secret is enabled, then the pre-shared key should be entered here by the user or selected from 'Variables'

For PPTP

• Enable Encryption

If selected, the connection is encrypted between the devices and the VPN server.

For L2TP/IPSec PSK

• Enable L2TP Secret

If enabled, the pre-shared L2TP should be entered in the next field L2TP Secret

• L2TP Secret

If L2TP Secret is enabled, then the pre-shared key should be entered here by the user or selected from 'Variables'

• IPSec Pre-Shared Key

If IP Sec Identifier is enabled, then the pre-shared key should be entered here by the user or selected from 'Variables'

For IPSec Xauth PSK

• IP Sec Identifier

Enter the IPSec identifier in the field.

Click the variables button to insert dynamic values. See Create and Manage Custom Variables for more details on variables.

• IPSec Pre-Shared Key

If IP Sec Identifier is enabled, then the pre-shared key should be entered here by the user or selected from 'Variables'.

Use for persistent connect

Forcibly maintains the VPN connection always at the enabled state, irrespective of user's settings through 'Settings' > 'Wireless and Networks' in the device. In order to enable this feature, the following conditions are to be satisfied:

• The profile should have been created already and rolled out to the devices. Hence the administrator will be able to enable this feature after rolling out the profile and then by editing the profile. See Edit Configuration Profiles for more details.

• Suits to all VPN connections types, except PPTP

• The VPN server and the DNS server should have been specified by their IP addresses in IPv4.

Text Field

Enter the Service Set Identifier (SSID), the name of the wireless network that a device should connect to.

Click the variables button to insert dynamic values. See Create and Manage Custom Variables for more details on variables.

Checkbox

If enabled, users will be able to access the hidden wireless network too. Users must know the hidden SSID details and the required credentials.

Drop-down

Select the type of encryption used by the wireless network from the drop-down. The options available are:

• Open

• WEP

• WPA / WPA2 - PSK

• 802.1x EAP

The settings for each type is explained in the next table Wi-Fi configuration type settings.

Open

No password is required for accessing the Wi-Fi network by the user.

WEP

Authentication Password - Enter the password to access the Wi-Fi network.

Click the variables button to insert dynamic values. See Create and Manage Custom Variables for more details on variables.

WPA / WPA2 - PSK

Authentication Password - Enter the password to access the Wi-Fi network.

Click the variables button   to insert dynamic values. See Create and Manage Custom Variables for more details on variables.

802.1x EAP

1. EAP Authentication Protocol - Select the EAP authentication protocol from the drop-down. Applicable for Samsung for Enterprise devices KNOX 2.0 + version.

• PEAP

• TLS

• TTLS

2. Phase 2 Authentication Protocol - Select the Phase 2 authentication protocol from the drop-down. Applicable for Samsung for Enterprise devices KNOX 2.0 + version.

• None

• PAP

• MSCHAP

• MSCHAPV2

• GTC

3. Certificate - Select the user certificate from the drop-down or upload it using the 'Add New' button.

4. CA Certificate - Select the CA certificate from the drop-down or upload it using the 'Add New' button.

5. Authentication Username - Enter the username for Wi-Fi authentication. Applicable for Samsung for Enterprise devices KNOX 2.0 + version.

6. Authentication Password - Enter the password for Wi-Fi authentication. Applicable for Samsung for Enterprise devices KNOX 2.0 + version.

7. Authentication Domain - Enter the details for RADIUS Server authentication. Applicable for Samsung for Enterprise devices KNOX 2.0 + version.

8. Anonymous Identity - Enter the username that can be used for anonymous access. Applicable for Samsung for Enterprise devices KNOX 2.0 + version.

9. Encryption Key - Enter the encryption key to access the Wi-Fi network.

Click the variables button to insert dynamic values. See Create and Manage Custom Variables for more details on variables.

Allow USB

Allows users to establish connections via USB ports.

Use Network Time

Allows users to enable/disable network provided values in Date & Time settings.

Allow Microphone

Allows users to use microphone. If this is disabled, users can use microphone for receiving and making calls only.

Allow Near Field Communication (NFC)

Allows devices to establish connection via NFC

Allow Mock Locations

Allows users to enable/disable 'Mock Location' in developer mode settings.

Allow SD Card

Users can use SD card on their devices.

Allow SD Card Write

Users can store data on the SD card

Allow Screen Capture

Users can take screenshot of the device screen.

Allow Clipboard

Users will be allowed to use clipboard memory.

Backup my data

Users will be allowed to take a backup of data in their devices.

Visible Passwords

Allows users to enable/disable show password feature.

Allow USB Debugging

Allows users to enable/disable 'USB Debugging' option in developer mode settings.

Allow Factory Reset

Allows users to reset the device to factory settings.

Allow OTA Upgrade

Allows devices to receive Over-the-air (OTA) upgrade for software updates.