Xcitium Enterprise Admin Guide - Remove a Device

Introduction To Xcitium Enterprise - Endpoint Protection Platform
- Key Concepts
- Best Practices
- Login Into The Admin Console
- Upgrade To Full Version
The Admin Console
The Dashboards
CNAPP Dashboard
ROI Dashboard
Devices And Device Groups
- Manage Device Groups
- Manage Devices
- Bulk Enrollment Of Devices
  - Enroll Windows, Mac OS And Linux Devices By Installing The Communication Client
  - Enroll Android And IOS Devices Of AD Users
- Download And Install The Remote Control Tool
Cloud Workloads
Cloud Assets
Cloud Security
- View Vulnerabilities Findings
- Registry Scan
- CSPM Executive Dashboard
- Compliance Summary
- CWPP Dashboard
- App Behavior
- Manage Policies
- Remediation
- View Alerts
- Manage Triggers
- View Reports
Users And User Groups
- Manage Users
- Manage User Groups
- Configure Role Based Access Control For Users
Configuration Templates
- Create Configuration Profiles
- View And Manage Profiles
  - Export And Import Configuration Profiles
  - Clone A Profile
- Edit Configuration Profiles
- Manage Default Profiles
- Manage Alerts
  - Create A New Alert
  - Edit / Delete An Alert
- Manage Procedures
- Manage Monitors
  - Create Monitors And Add Them To Profiles
    - Monitors For Windows Devices
    - Monitors For Mac OS Devices
  - View And Edit Monitors
- Data Loss Prevention Rules
Security Systems
- View Alerts And Security Events
- Investigate Events
- Endpoint Security Status
- View And Manage Blocked Threats
- View And Manage Quarantined Items
- View Contained Threats
- View And Manage Autorun Items
- Manage File Trust Ratings On Windows Devices
  - File Ratings Explained
- View List Of File Verdicts
- View History Of External Device Connection Attempts
- Data Loss Prevention Scans
  - DLP Logs
  - DLP Quarantined Files
Network Management
- Create And Run Network Discovery Tasks
- Manage Profiles For Network SNMP Devices
- Manage Network Devices
  - Manage SNMP Devices
    - SNMP Device Details Interface
  - Discovered Devices
- Manage Network Monitors
Software Inventory
- View Applications Installed On Android And IOS Devices
  - Blacklist And Whitelist Applications
- Patch Management
  - Manage OS Patches On Windows Endpoints
  - Install 3rd Party Application Patches On Windows Endpoints
    - Xcitium Supported 3rd Party Applications
- View And Manage Applications Installed On Windows Devices
  - Uninstall A Windows Application From Selected Devices
  - Uninstall A Windows Application From All Devices
- Vulnerability Management
Management Settings
- Account Management
- License Management
Configure Xcitium Enterprise
- Email Notifications, Templates And Custom Variables
- Xcitium Enterprise Portal Configuration
- Dashboard Settings
- Cloud Security Settings
- Data Protection Templates
  - View And Manage Pattern Variables
  - View And Manage Keyword Groups
- View Version And Support Information
- Alert Notification Settings
Appendix 1a - Xcitium Services - IP Nos, Host Names And Port Details - EU Customers
Appendix 1b - Xcitium Services - IP Nos, Host Names And Port Details - US Customers
Appendix 2 - Pre-configured Profiles
Appendix 3 - Default Xcitium Security Policy Details
About Xcitium

Remove a Device

Click 'Assets' > 'Devices' > 'Device List' > 'Device Management'

Select target devices

Click 'Delete Device'.

Warning: Once a device is deleted from Xcitium platform, all configuration profiles and apps installed by Xcitium will also be removed from the device.

Windows Devices - You have the option to also uninstall the communication and/or security client when removing the device.

Android, iOS, Mac OS and Linux devices - Users can manually uninstall the clients and iOS profile from their device. Instructions for uninstalling the agent/software are available at the end of this section.

If you wish to reinstate the device in future then you need to re-enroll it. Device enrollment is explained in Enroll User Devices for Management.

Remove a device from Xcitium

Click 'Assets' > 'Devices' > 'Device List'

Click the 'Device Management' tab

Select a group to view only its devices

Or

Select 'Show all' to view every device added to Xcitium

Select the devices you want to remove

Click 'Delete Device' from the options at the top. If 'Delete Device' is not available, click 'More' at top-right then 'Delete Device' from the options.

If you have selected Windows devices, you can choose to uninstall the communication client and/or the XCS software in the confirmation dialog:

Click 'Confirm' to remove the device from Xcitium.

Alternatively, you can remove a device from its device details interface.

Click 'Devices' and choose 'Device List'.

Click on the name of the device to be removed to open the device details interface.

Click 'Delete Device' from the options at the top. If 'Delete Device' is not available here, click 'More' at the top right and choose 'Delete Device' from the options.

Remove the communication client app from an Android device

Navigate to 'Settings' > 'Apps' on the Android device

Select 'Xcitium Client'

Tap the 'Uninstall' button.

The communication client app will be removed from the device.

Remove the Xcitium profile from an iOS device

Navigate to 'Settings' > 'General' on the iOS device

Select 'Profile' > 'Xcitium Profiles' (certificate and Xcitium MDM profile)

Tap the 'Remove' button.

The Xcitium profile will be removed from the device.

Remove the Xcitium profile from Mac devices

Navigate to 'Settings' > 'General' on the Mac OS endpoint.

Select 'Profile' > 'Xcitium Profiles' (certificate and Xcitium MDM)

Click the 'Remove' button.

The Xcitium profile will be removed from the device.

Remove the communication client from Linux devices

Open the console terminal

Enter the following command:

$ sudo systemctl stop itsm && sudo systemctl disable itsm && sudo rm -f /etc/systemd/system/itsm.service && sudo rm -rf /opt/Xcitium.

Xcitium Enterprise

Xcitium Enterprise Administrator Guide

English

Remove a Device